Rae was absolutely fantastic and ever so helpful. Great array of rugs. Purchased a hand woven woollen rug and at a very, beyond reasonable price. Perfect quality. She took a call from me and responded... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordering process was a breeze with a personal thank you note added to the positive experience of doing business with an Aussie company. The rug looks easy to maintain although I was a bit disappoi... Se mere
Virksomheden har svaret
Product exactly as described. Super quick delivery - ordered Tuesday night, delivered Thursday. Package was well wrapped with no damage. I had a question about the product and received a response wit... Se mere
Virksomheden har svaret
I ordered a custom made hall runner from Rae at Stella Rugs and it is perfect. Quality is excellent and the addition of the spray on rubber backing was an excellent idea by Rae. Even with running ki... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Beautiful Rugs: Natural Fibres: Affordable Prices: Free National Delivery
Kontaktoplysninger
1/265 Harbord Road, 2099, DEE WHY, Australien
- 0416 082 484
- sales@stellarugs.com.au
- stellarugs.com.au
4,7
Fremragende
117 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always a great experience
Always a great experience, have bought 3 rugs in the past years. Always happy with rugs and very speedy delivery 👌👌👌
21. november 2023
Good Quality Product But Misleading Communication and Delivery Timelines
The product overall was good quality. Although communication and response time is quite poor. They also advertise dispatch within 24 hours which is not correct in all cases, delivery takes 2 weeks with no order tracking or update notifications. Only after multiple phone calls were the items delivered. This same ordering process happened on 2 seperate orders
3. november 2023
Tried to cancel my order no reply until…
Tried to cancel my order no reply until it was delivered
2. oktober 2023
Natural Coir Door Mat has such style, perfect for seaside setting
Easy online ordering, constant updates re delivery, description perfect. It adds such style to entry. Thanks to all.
21. september 2023
The rug is exactly what the website…
The rug is exactly what the website describes. Happy with the texture and colour. Looks great.
The only downside of the transaction is the lack of communication from Stellarugs. The website states 24 hour dispatch, not true! That statement is giving false expectations and diminishes the whole transaction. Would be better not to have that expectation.
11. september 2023
Rae is awesome!!My rug looked exactly…
Rae is awesome!!My rug looked exactly like the photo,and delivery was pretty quick😁Have already recommended Stella Rugs to other people.Thanks Rae 😁
12. juni 2023
I haven’t received the rug yet.
16. marts 2023
Great rug
Really nice unique rust colour. It's prob a little lighter in colour thn the pictures but still very nice. Also the rug doesn't move about as much as my old rug did on my carpet which is a plus.
30. november 2022
Rugs were as expected. Delivery quick.
Rugs were what I expected at a good price. Courier from Sydney to Melbourne was relatively quick.
28. november 2022
The perfect colour
The perfect colour. A true representation of the colour. Very happy after buying from another company and being disappointed. Thank you so much. *****
14. november 2022
Exactly as promised
We got exactly what we expected - and were delighted with our purchase
9. november 2022
Easy and efficient!
10. november 2022
The rug is exactly as the photo and…
The rug is exactly as the photo and description. It arrived before expected and is of good quality. I’m delighted with it and it looks great with my pale furniture.
9. november 2022
Luv my Rug
Service was fantastic,dealing with any issues was quick and easy.Will definitely be buying my next rug from Stella
27. oktober 2022
Unique product
Unique quality product, coupled with fast, friendly service. Very happy, thank you 😊
15. august 2022
always fast shipping with each order!
20. juli 2022
Ask for true dimensions before you buy
The rug is 12cm short of 400cm (although listing says 400). Needed it for a specific space, so it looks wrong. Have written to Stella Rugs to see what options are and so far they have not responded.
16. juli 2022
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