Steak King Anmeldelser 

365
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Great quality meat. Delivery times have been unclear at times with notifications sent that the meat was on its way the day before it arrived.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great place to get meat from, especially when they have their promotions. It is always great quality and I regularly purchase steaks and salmon from Steak King. I appreciate the option to pickup my or... Se mere

Bedømt til 4 ud af 5 stjerner

Quality of the steaks and chicken thighs are great However, the ice packs inside the packages have almost all melted. The frozen chicken thighs are quite melted and the steaks have become quite so... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great quality products, great service, easy to use app. The only thing is, and I see I’m not alone with this here, we tend to overlook if a product comes frozen or chilled. This may cause disappointme... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Udbringning af dagligvarer
  2. Leverandør af kødprodukter
  3. Fiskemarked
  4. Steakhouse

Skrevet af virksomheden

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

365 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 62 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(365)

188 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Updated review

Ok after clarification from steak king. I updated the review.
Thanks and sorry for confusion.

30. august 2026
Uopfordret anmeldelse
Steak King-logo

Besvarelse fra Steak King

Hi Jerry,

We hope you're doing well. We apologize for any inconvenience. Could you please confirm whether you received chilled steak or frozen? Also, kindly email us at orders@steak-king.com, and we will look into the matter.

Thank you for your understanding.

Bedømt til 5 ud af 5 stjerner

Great quality meats

Great quality meats. Good website thats easy to use. Delivery comes packed with ice and foil lined boxes to keep fresh meat nicely chilled and frozen meats are frozen! Love the loyalty programme too:)

28. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Premium prices, appalling handling when something goes wrong

**Review for Steak King UK***

I spent £238 on premium Wagyu from Steak King. What arrived was a chilled meat delivery that was warm, with every ice pack completely melted.

I contacted Steak King promptly. I've been ordering chilled meat online for around 15 years, and I've never had a supposedly premium supplier handle a failed chilled delivery quite like this.

The response was almost comical.

First I was offered 10% store credit.

Then 100% store credit.

Then 50% refund and 50% credit.

Eventually they agreed to a full refund to my card — but only if I returned the meat.

Fair enough. Except despite asking, I wasn't provided with a return address, prepaid label, collection arrangement or even proper instructions for returning a large quantity of perishable meat.

So after getting nowhere with Steak King, I sent the photographs, correspondence and evidence to American Express.

Amex refunded the full £238 within 24 hours.

That probably says everything that needs saying.

Problems occasionally happen with deliveries. I understand that. The real measure of a company, particularly one charging premium prices for premium food, is what it does when something goes wrong.

Steak King had numerous opportunities simply to deal with this sensibly. Instead, I got a succession of changing offers, attempts to turn my refund into store credit, and finally a return requirement they seemingly couldn't actually organise.

For a company selling expensive meat online, maintaining the chilled supply chain isn't an optional extra. And when a customer reports that a £238 chilled order has arrived warm, the answer shouldn't be weeks of negotiation over store credit.

I wouldn't buy from Steak King again.

There are plenty of premium butchers competing for this sort of money. I'd rather spend mine with one that understands that premium customer service should accompany a premium price.

6. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AVOID!!

AVOID!!! My first order was fine, but this second order was an absolute disaster. The meat was completely sour, and inedible. They tried to excuse it by claiming it was just the end of the striploin, but even the texture and taste were nowhere close to what they should be and it didn't even look like the M9+ grade they advertise.

When I reached out, they completely deflected and hid behind a pathetic 'company policy' to offer an insulting token refund, while trying to blame me.

They spend all their budget running flashy ads on social media to push faulty products, but refuse to take accountability. Save your money and look elsewhere!

EDIT (24 August 2026) :
I had to put the steaks in the freezer because the first two packs I opened were already spoiled with a strong sour smell, leaving me no choice to protect the rest while dealing with your team. Your team wouldn't do anything meaningful except push a 10% refund, so there is no need to reach out.

21. august 2026
Uopfordret anmeldelse
Steak King-logo

Besvarelse fra Steak King

Hi Jess,

I hope you're doing well. We sincerely apologize for the experience you encountered. After reviewing your chat with our Customer Service team, we found that we promptly offered you an exchange. Subsequently, you informed us that the chilled meat had been placed in the freezer. According to our policy, exchanges or refunds are only applicable if the products are kept in their original state. We appreciate your understanding of this policy.

As a gesture of goodwill, we offered you a $150 refund, which you accepted. If you would like to discuss this further, please feel free to contact me directly. I am Sanwal, the Customer Service Manager, and you can reach me at sanwal@steak-king.com. I would be more than happy to have a chat with you.

Thank you for your understanding.

Best regards,
Steak King

Bedømt til 4 ud af 5 stjerner

everything came in good condition

everything came in good condition, safe packing, only bad thing is the delivery is late for a few hours.

14. august 2026
Uopfordret anmeldelse
Steak King-logo

Besvarelse fra Steak King

Hi there,

Thank you for your feedback. We apologize for the late delivery; at times, large order volumes and weather conditions can cause delays.

Please be assured that we will do our best to make the process even smoother in the future.

Thank you for your understanding.

Bedømt til 1 ud af 5 stjerner

Scammers

Ordered from this place twice and my experience so bad, if you wanna be scammed welcome to this online shop, my first order was M9+ sirloin 1kg, however when i received the package it was 960gramm on scale and without wrap 940gramm, first time its okay something could happen. My 2nd order was on 5th of auguts and delivery was on 8th of august of 2kg M6-7+ Sirloin steak which cost me 184£(20£ discount) however when i reveived my delivery and opened i was so dissapointed because there is was only 1 item(1kg) of steaks, after weighting i realize it only 935gramm including wrap(so pure weight will be 910gramm). I made few pictures(proof and evidence) sent it over to them and explained that there is 1kg of steaks is still missing even a label on dpd parcel Bag state 2kg of total weight( 1kg+ weight of waterbags and something else). After long conversation with their team they said they will investigate that, hiwever their last message was 11th of august saying we still investigate "but our warehouse said they put the right amount of product" and after that there is 0 respond on my Emails and refund my 90£ i sent 3 emails and still zero respond. Also my order was wrong my parcel should contain 2kg of M6-7 sirloin but instead i got 935gramm of M9+steak. What a scam place. With custumer care like this and stealing money from them this place wont be long, for now is almost a 1 week gone and i've got nothing no money back and no product which i paid for.

8. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Cheap cut sold for expensive cut price.

First order on Steak King UK, 18/06/26 a piece of Picanha and an 800 g. Chateaubriand, to the tune of £132.
While Picanha was ok, the Chateaubriand was not.
First: half of it was sectioned and couldn't make a nice Chateaubriand out of it.
The texture and shape of the Chateaubriand had nothing to do with a tenderloin, but reminded me more of the Petit Filet/Petit tender, a much cheaper cut.
Emails back and forth with photos, did bring nothing. Last email from 17 days ago, unanswered.
Based on the fact that very few people can tell the difference between a tenderloin Chateaubriand and a petit tender/filet, Steak King takes advantage and cheats.
I can not recommend this company and I would suggest you get your meat, online, from other, real honest butchers.

18. juni 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

It would have been nice to get a reply…

It would have been nice to get a reply from steak king… the order was with the Hong Kong team also complained to the customer service.. advised this is normal ..it’s the first time after many years using steak king to experience this.. Used to use Steak king quite a lot very upset and disappointed regarding last weeks delivery.. 9 cuts of meat.. Quality has dropped, The T bone steaks had gone green along the thin fatty tissue along the bone.. customer service informed me this is normal.. and caused by vacuum sealing.. the steaks are sealed but not under any vacuum.. to me it looks like the steak was not stored at the correct temperature during transportation. Would have never purchased or eat steaks in this condition.. with green slime on the fatty area.. Made me rethink purchasing meat and fish online.. good meat shame they can’t deliver in good conditions.

16. juli 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Tasteless shrimp carpaccio

While the steaks were ok, the shrimp carpaccios we bought were a big disappointment. The expiry date was approaching (oct or Nov26) and the shrimps were tasteless and not fresh, definitely not recommended! Paid 600+ for 10 and not sure who would eat the 8 left over discs…

3. august 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere