I've been using Stashbee for a few years now. It's easy to navigate and pretty convenient. I'd like to especially mention Romaé's top tier customer service. I had a mild issue due to misunderstanding... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Such an easy process- would highly recommend and give money to people with free parking spaces rather than councils with car parks
Great choice of car parking spots. Great communication with owner and company. I booked a month slot but didn't realise that it was on a rolling basis and when I tried to cancel, I was advised that th... Se mere
Brilliant customer service from Mae. After 3 years of renting a space unfortunately our host cancelled, but Mae really went out of her way proactively to make sure we were looked after. Thanks
Virksomhedsoplysninger
Skrevet af virksomheden
Space has never been at such a premium, and we live in an era where people have more belongings than ever before. Stashbee aims to reinvent the way we store stuff for the sharing economy generation. Our easy-to-use platform connects individuals & businesses who have spare space (garages, spare rooms, parking spaces, warehouses and self-storage) with those who need it (private and business storage, parking, warehousing). Think of it as Airbnb for storage. For our Guests, we offer secure, vetted, local spaces at affordable prices. Meanwhile we empower our Hosts with an easy way to earn additional income. Our world-class website automates the end-to-end booking process, seamlessly processes payments, and offers a powerful and easy-to-use dashboard for Guests and Hosts to interact and manage bookings. We make the process safe and secure by running ID checks. We also provide insurance, which is powered by Guardhog and underwritten by Hiscox and is specifically designed for peer-to-peer storage, to cover people's stored items.
Kontaktoplysninger
The Pill Box, 115 Coventry Road, E2 6GG, London, Storbritannien
- support@stashbee.com
- stashbee.com
4,4
Fremragende
873 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible experience renting parking…
Terrible experience renting parking from Stashbee, they had an issue with their card processing software not accepting a company credit card. Paid personally for the parking and when they "resolved the issue" with the card processing software it was transitioned to my company card. They missed three invoices and then "chased" me personally for the "debt" . I moved home between renting the parking but then ended up with a debt collector tracking me down to my personal address and a marker against my credit file. Will be persuing Stashbee for poor management of this. I never received the warning letters as they were sent to the wrong house. No understanding from Stashbee, or DCBL that they referred the debt to. Good luck getting hold of anybody at Stashbee.
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello Mark,
Thank you for your feedback. We are sorry about the poor experience you've had in using Stashbee.
I've checked our system, and it looks like the payment method on file for your Stashbee account was your personal card, not your company card.
When your payments failed, you were sent a number of reminders via email and SMS. I believe you then raised the issue with our team in June 2021, and they provided the overdue invoices, so you could ask your company for reimbursement, but we never heard back following that.
As payments remained outstanding until the present time, the debt was passed to our debt collection agency. Their system updated contact details, which is how they traced your current address. However, this process does not affect your credit score.
Please don't hesitate to contact us in case you'd like to discuss this matter any further.
Regards,
The Stashbee Team
Fast and easy way to rent
The owner of the parking space contacted me quickly and was very helpful.
Instructions were clearly given.
5. oktober 2024
Besvarelse fra Stashbee
Hello Tom,
Thank you for your positive review, much appreciated!
We're glad to hear that contact with the owner was quick and easy.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello,
Thank you for your positive review, much appreciated!
Kindest regards,
The Stashbee Team
100% satisfied
3. oktober 2024
Besvarelse fra Stashbee
Hello Juli,
Thank you for your positive review, much appreciated!
Kindest regards,
Romaé at Stashbee
Besvarelse fra Stashbee
Hello M,
Thank you for your positive review, much appreciated!
We're glad to hear that you found the booking process easy with good prices.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello Kaz,
Thank you for your review, much appreciated!
We're delighted to hear that you found a clean lockup with good access and security.
Kindest regards,
Romaé at Stashbee
Parked with no trouble
Parked with no trouble. Great experience all round. Would use Stashbee again!
23. september 2024
Besvarelse fra Stashbee
Hello Sabrina,
Thank you for your review, much appreciated!
Glad to hear you had a great experience and would use us again!
Kindest regards,
Romaé at Stashbee
Easy to access for booking and visit…
Easy to access for booking and visit and confirmation was clear.
23. september 2024
Besvarelse fra Stashbee
Hello Mohamad,
Thank you for your positive review, much appreciated!
We're delighted to hear that you found the booking process easy and clear.
Kindest regards,
Romaé at Stashbee
No response from Stashbee
I am awaiting details from the leasee of a garage space on how to access it. My parking has been paid for and started yesterday.
Only receiving cryptic responses from a new mobile so this maybe a scam. I have left 2 support tickets for Stashbee.
14. september 2024
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello,
We’re sorry to hear about your experience and want to reassure you that we’ve taken action. We got in touch with the Host, who informed us that they were not available at the time to assist with access to the space.
As a result, we have fully refunded you and added Stashbee credit to your account for future use.
If you need any further assistance or have any concerns, please don’t hesitate to reach out to us by emailing support@stashbee.com.
Kindest regards,
The Stashbee Team
Efficient Service
The Service was ,simple, and efficient, will recommend to others.,Great Service .
4. september 2024
Besvarelse fra Stashbee
Hello Brian,
Thank you for your review, much appreciated!
We're glad to hear that you found our service efficient and will recommend it to others.
Kindest regards,
The Stashbee Team
What I want, where I want, when I want
Stashbee brought me together with a seller who was where I wanted, providing me with exactly what I wanted through a forma platform affording me the security of knowing it was a formal bonified agreement.
1. september 2024
Besvarelse fra Stashbee
Hello Mark,
Thank you for your positive review, much appreciated!
We're delighted to hear that we were able to provide you with security throughout the booking process.
Kindest regards,
Romaé at Stashbee
Outstanding customer service
I left my first impressions rating earlier, but I felt the need to leave another due to the outstanding customer service when an issue arose.
The agent copied in the CEO who also wanted to reassure me that they were looking into it, and as someone working in corporate I understand the pain of working with an unreliable partner company, so I trusted that they would resolve it (and it looks like they did).
I wasn’t going to use the services again but this has potentially made me change my mind.
9. september 2024
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello Karol,
Thank you for your lovely review, much appreciated!
We're glad that we were able to assist you with your booking and you found our customer service outstanding.
Kindest regards,
The Stashbee Team
Recommended
Used Stashbee for a station parking spot recently.
Easy to arrange and convenient spot, with quick, clear communication from the owner. Would definitely use again!
22. august 2024
Besvarelse fra Stashbee
Hello Steven,
Thank you for your recommendation, much appreciated!
We're delighted to hear that you found a convenient spot so quickly and easily.
Kindest regards,
The Stashbee Team
Really easy to book online
Really easy to book online. Clear instructions for getting to the booking too.
16. august 2024
Besvarelse fra Stashbee
Hello Paul,
Thank you for your positive review, much appreciated!
We're delighted to know that you found the booking process really easy with clear instructions.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello William,
Thank you for your review, much appreciated!
We're glad to hear that you were able to find a good parking space.
Kindest regards,
The Stashbee Team
The website was design worked for me as…
The website was design worked for me as a first-time user. I found my way, quickly found what I needed, and I'm happy with the deal - a good host.
29. juli 2024
Besvarelse fra Stashbee
Hello David,
Thank you for your positive review, much appreciated!
We're glad you're happy with your Host and found a space so quickly.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello Dervis,
Thank you for your review, much appreciated!
We're glad that you found our platform great with connecting to find storage spaces.
Kindest regards,
The Stashbee Team
Easy to get in and out of plenty of…
Easy to get in and out of plenty of room to manoeuvre
18. juli 2024
Besvarelse fra Stashbee
Hello Mark,
Thank you for your positive review, much appreciated!
We're delighted to hear that you found a space with plenty of room which was easy to manoeuvre in.
Kindest regards,
The Stashbee Team
It was very easy to use and I could…
It was very easy to use and I could find a good parking place withe the best price.
4. juli 2024
Besvarelse fra Stashbee
Hello Hesam,
Thank you for your positive review, much appreciated!
We're delighted to hear that you found the process very easy and were able to find a great place/price.
Kindest regards,
The Stashbee Team
Smooth renting of a lock-up
I found a lock-up to rent within a mile of my new apartment, which surpassed my expectations! The connection with the host went well, as did the rest of the admin such as the monthly payments.
Thanks for your help, Stashbee 👍
8. juli 2024
Besvarelse fra Stashbee
Hello Mike,
Thank you for your positive review, much appreciated!
We're glad you were able to find a location so close by and the monthly payments went well.
Kindest regards,
Romaé at Stashbee
Dette er Trustpilot
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