I've been using Stashbee for a few years now. It's easy to navigate and pretty convenient. I'd like to especially mention Romaé's top tier customer service. I had a mild issue due to misunderstanding... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Such an easy process- would highly recommend and give money to people with free parking spaces rather than councils with car parks
Great choice of car parking spots. Great communication with owner and company. I booked a month slot but didn't realise that it was on a rolling basis and when I tried to cancel, I was advised that th... Se mere
Brilliant customer service from Mae. After 3 years of renting a space unfortunately our host cancelled, but Mae really went out of her way proactively to make sure we were looked after. Thanks
Virksomhedsoplysninger
Skrevet af virksomheden
Space has never been at such a premium, and we live in an era where people have more belongings than ever before. Stashbee aims to reinvent the way we store stuff for the sharing economy generation. Our easy-to-use platform connects individuals & businesses who have spare space (garages, spare rooms, parking spaces, warehouses and self-storage) with those who need it (private and business storage, parking, warehousing). Think of it as Airbnb for storage. For our Guests, we offer secure, vetted, local spaces at affordable prices. Meanwhile we empower our Hosts with an easy way to earn additional income. Our world-class website automates the end-to-end booking process, seamlessly processes payments, and offers a powerful and easy-to-use dashboard for Guests and Hosts to interact and manage bookings. We make the process safe and secure by running ID checks. We also provide insurance, which is powered by Guardhog and underwritten by Hiscox and is specifically designed for peer-to-peer storage, to cover people's stored items.
Kontaktoplysninger
The Pill Box, 115 Coventry Road, E2 6GG, London, Storbritannien
- support@stashbee.com
- stashbee.com
4,4
Fremragende
873 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Clear and easy
What a great site, I have found parking close to my job for a reasonable amount!
30. april 2025
Thank you for a really quick turn…
Thank you for a really quick turn around from phone call to storage!
12. april 2025
All went smoothly
All went smoothly on the day. The lock up was clean and almost new. The site was tidy and security looked good with coded entry both in and out.
29. marts 2025
Besvarelse fra Stashbee
Hello Mr Lee,
Thank you for your positive review, much appreciated!
We're delighted to hear the space was clean and the security was good.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello,
Thank you so much for your positive review!
We're glad you found the garages, clean and secure.
Kindest regards,
The Stashbee Team
Misleading adverts and no support from Stashbee
I needed a garage to fit my car. I found the perfect fit through Stashbee - 20 ft long, with light and other facilities. When I went to park, the garage did not fit my car which is 14 ft 9. A bit of a problem since that is why I rented it. No refund and no contact from Stashbee. Edit: Stashbee have since refunded fees quickly, my concern about advert accuracy remains.
4. april 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello Toby,
Thank you for sharing your feedback and we're genuinely sorry for the inconvenience you experienced.
We understand how frustrating it must have been to arrive and find that the space didn’t meet your expectations. Just to clarify, you contacted us over the weekend and while our customer support team is available Monday to Friday, we made sure to get back to you first thing on Monday and resolved the issue as quickly as possible.
We also issued you a full refund and reached out to the Host to ensure the listing is updated to prevent this from happening again.
We hope this shows our commitment to putting things right and if you feel your experience has been fairly addressed, we’d really appreciate it if you might consider updating your review.
Thank you for giving us the opportunity to make it right.
Kindest regards,
The Stashbee Team
i am not happy about how long it took…and amount paid
i am not happy about how long it took to rent and now i have an offer of more than double the price youve signed me up for. what can i do? can i review or cancel please. parklet is offering me over 300 pounds
11. marts 2025
Besvarelse fra Stashbee
Hello Lola,
We’re sorry to hear you’re not satisfied with your current booking. We’d be happy to discuss your options and see how we can help.
Please note that you are able to change the price of your booking and set it to your preferred amount. If you would still like to serve notice, you can do so via your dashboard on your current live booking.
Please feel free to contact us at 'support@stashbee.com' so we can assist you further.
Kindest regards,
The Stashbee Team
The process was very straight forward…
The process was very straight forward and Abi was most helpful.
2. marts 2025
Very easy Stashbee do everything
Very easy Stashbee do everything
Money immediately enters your bank
27. februar 2025
Poor experience - will never use again
Poor experience as booked two separate parking via the site with the first one immediately cancelling and saying there was an issue with the listing on Stashbee and the second one being unresponsive with Stashbee cancelling the booking after 2 days.
Sure, Stashbee refunded my money and gave me a £20 credit but obviously no plans to use the site ever again
26. februar 2025
Besvarelse fra Stashbee
Hello Mavric,
We're sorry to hear about your experience and we completely understand your frustration. We strive to provide a smooth and reliable booking process, so it’s disappointing to hear that this wasn’t the case for you.
After looking into your enquiry, we found that both Hosts you contacted unfortunately did not have their spaces available. Their listings have now been removed from our platform to prevent similar issues from happening in the future.
While we appreciate that this experience was frustrating, we’d love the opportunity to assist you if you ever need a space again.
Our team is always happy to help, please feel free to reach out to us directly at support@stashbee.com.
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello John,
Thank you for your positive review, much appreciated!
Kindest regards,
The Stashbee Team
My first month using Stashbee
My first month using Stashbee. All seems efficient and my payout arrived promptly.
18. februar 2025
Besvarelse fra Stashbee
Hello Barbara,
Thank you for your positive review!
We're glad you found everything efficient and your payouts prompt.
Kindest regards,
The Stashbee Team
All good thanks alot
27. januar 2025
Besvarelse fra Stashbee
Hello Andy,
Thank you for your positive review, much appreciated!
Kindest regards,
The Stashbee Team
Easy and smooth process
22. januar 2025
Besvarelse fra Stashbee
Hello Justin,
Thank you for your review!
We're glad to hear that the process was easy and smooth.
Kindest regards,
The Stashbee Team
Extremely easy and quick process.
Extremely easy and quick process.
I Would highly recommend to any one.
26. januar 2025
Besvarelse fra Stashbee
Hello Mr Eckersley,
Thank you for recommending us, much appreciated!
We're delighted to know that you found the process easy and quick.
Kindest regards,
Romaé at Stashbee
Simple to use app.
13. oktober 2024
Besvarelse fra Stashbee
Hello Robert,
Thank you for your positive review, much appreciated!
Kindest regards,
The Stashbee Team
Besvarelse fra Stashbee
Hello Derek,
Thank you for your review, much appreciated!
We're glad to hear that you found the process simple, clear and the Host responsive.
Kindest regards,
The Stashbee Team
Terrible platform will never use them…
Terrible platform will never use them again their competitors are much better and easier to communicate
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello Ben,
We're sorry to hear about your experience and any inconvenience caused.
It's important to us that Renters have a smooth and reliable experience when booking spaces with our Hosts.
Could you please provide us with more details so we can assist you? Please feel free to contact us via email at 'support@stashbee.com' and we will be happy to look into this further.
Kindest regards,
The Stashbee Team
They took my payment and didn't pay the…
They took my payment and didn't pay the owner which almost made me lose the driveway near my home
No number to call so I was lucky I just canceled my booking the same day and got my full money back
17. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello Marie,
Thank you for sharing your feedback, and we're sorry to hear about your experience.
We want to clarify that, as we previously explained to your Host, Stashbee pays Hosts in arrears after a booking starts. This process is in place to protect Renters, ensuring that if there are any issues with the booking, your payments are safeguarded.
We understand your concerns, but rest assured this system is in place to provide extra security for both Renters and Hosts.
If you have any further questions or need assistance, feel free to reach out to us by sending us an email at 'support@stashbee.com'.
Regards,
The Stashbee Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.