I've been using Stashbee for a few years now. It's easy to navigate and pretty convenient. I'd like to especially mention Romaé's top tier customer service. I had a mild issue due to misunderstanding... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Such an easy process- would highly recommend and give money to people with free parking spaces rather than councils with car parks
Great choice of car parking spots. Great communication with owner and company. I booked a month slot but didn't realise that it was on a rolling basis and when I tried to cancel, I was advised that th... Se mere
Brilliant customer service from Mae. After 3 years of renting a space unfortunately our host cancelled, but Mae really went out of her way proactively to make sure we were looked after. Thanks
Virksomhedsoplysninger
Skrevet af virksomheden
Space has never been at such a premium, and we live in an era where people have more belongings than ever before. Stashbee aims to reinvent the way we store stuff for the sharing economy generation. Our easy-to-use platform connects individuals & businesses who have spare space (garages, spare rooms, parking spaces, warehouses and self-storage) with those who need it (private and business storage, parking, warehousing). Think of it as Airbnb for storage. For our Guests, we offer secure, vetted, local spaces at affordable prices. Meanwhile we empower our Hosts with an easy way to earn additional income. Our world-class website automates the end-to-end booking process, seamlessly processes payments, and offers a powerful and easy-to-use dashboard for Guests and Hosts to interact and manage bookings. We make the process safe and secure by running ID checks. We also provide insurance, which is powered by Guardhog and underwritten by Hiscox and is specifically designed for peer-to-peer storage, to cover people's stored items.
Kontaktoplysninger
The Pill Box, 115 Coventry Road, E2 6GG, London, Storbritannien
- support@stashbee.com
- stashbee.com
4,4
Fremragende
873 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mae was very polite and helpful to me…
Mae was very polite and helpful to me whilst organising a refund.
The communication was quick and professional.
- thanks Mae !
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Oliver,
Thank you for your lovely review, we're delighted to know that you found Mae polite and helpful whilst organising your refund.
Kind regards,
The Stashbee Team
Thank you to Mae!
Thank you to Mae who was extremely helpful and accommodating when I had an issue that needed resolving quickly. I’ve had a great experience with Stashbee and continue to do so. Thank you.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Amy,
Thank you for your lovely review, we're delighted to hear that you found Mae extremely helpful and you're having a great experience with us.
Kind regards,
The Stashbee Team
Very clear communications and good back…
Very clear communications and good back ground checks
15. oktober 2025
Besvarelse fra Stashbee
Hi Murali,
Thank you for your review, we're glad that you found our back ground checks good and communication very clear.
Kind regards,
The Stashbee Team
Excellent and efficient customer service
Excellent and efficient customer service from Mae at Stashbee! Once I raised a query about my listing not appearing on another website which is used by Stashbee to advertise, I was immediately connected with Mae. Mae ensured that it was escalated and that the team responsible for the listing were informed so they could rectify the issue.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Caroline,
Thank you for your positive review!
We’re delighted to hear that Mae was able to assist you efficiently and that the issue with your listing was resolved.
We really appreciate your feedback and are glad you had a positive experience with Stashbee!
Regards,
The Stashbee Team
a very good experience to Stashbee
The platform is simple and easy to work, a very good experience to help me to find a monthly parking.
15. oktober 2025
Besvarelse fra Stashbee
Hi Robin,
Thank you for your review!
We’re glad to hear you found the platform simple and easy to use and that it helped you secure a monthly parking spot.
Regards,
The Stashbee Team
Excellent customer service
Stashbee customer services were very efficient at answering all my questions, and assisted with advising me on how to increase my chance of getting my parking area booked more regularly.
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Narinder,
Thank you for your lovely review!
We’re thrilled to hear our team could assist and provide advice to help get your parking space booked more regularly.
Regards,
The Stashbee Team
Item Guarantee problem
There was an issue with the Item Guarantee which was not required for a motor vehicle and Svetlin was really helpful in getting it removed from the charge
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Neil,
Thank you for your review!
We’re glad to hear that Svetlin was able to help resolve the Item Guarantee issue quickly for you.
We really appreciate your feedback and are happy we could get everything sorted.
Regards,
The Stashbee Team
Thank you Stashbee and especially Mae
Thank you Stashbee and especially Mae. The customer service was quick to respond and helpful.
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi N.G,
Thank you for your great review, we're delighted to hear that Mae was able to help you.
Kind regards,
The Stashbee Team
Stashbee is a great service! Recommend.
Stashbee is a great service - we will be using from here on out for our campervan when needing short term parking around the UK.
Customer service is very efficient with their responses also. 10/10
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Matt,
Thank you so much for the wonderful review!
We’re really glad to hear you’ve had a great experience with us and that our customer service has been helpful.
We look forward to supporting you with parking for your campervan in the future!
Regards,
The Stashbee Team
Easy to book
Easy to book and cheaper then others, I booked a monthly rolling plan which suits me.
30. september 2025
Besvarelse fra Stashbee
Hi Divyeshkumar,
Thank you for your positive review, it's great to hear that you found a space which was easy to book at a cheaper rate.
Kind regards,
The Stashbee Team
Besvarelse fra Stashbee
Hi Zoya,
Thank you for your review, we're glad that you found us reliable as a service.
Kind regards,
The Stashbee Team
Great experiance with this company…
Great experiance with this company will use them again
22. november 2024
Besvarelse fra Stashbee
Hi Hitesh,
Thank you for your great review, we're glad to hear that you had a great experience.
Kind regards,
The Stashbee Team
The parking space was not available
The parking space was not available. Photo provided was old. There are now gates across driveway and a car parked in the drive. No one at home to check but we believe the renter no longer lives there and this is not a rentable space anymore. Waste of money and time. There is also no way of reporting this to Stashbee. I would not be using them again and will use other parking providers
6. september 2025
Besvarelse fra Stashbee
Hi Michelle,
We’re very sorry to hear about your experience and sincerely apologise for the inconvenience this caused. It appears that this was an old listing that the Host had not removed and we completely understand how frustrating this must have been.
Please know that your booking has already been fully refunded and we’ve also added Stashbee credit to your account as a gesture of apology. We also tried to give you a call today to personally apologise but unfortunately weren’t able to get through.
You’re always welcome to contact our team directly via the live chat function in our Help Centre, where we’re more than happy to help with any issues straight away or you can email us at 'support@stashbee.com'.
Once again, we deeply regret the inconvenience caused and thank you for bringing this to our attention.
Kind regards,
The Stashbee Team
Speed of service
6. september 2025
Besvarelse fra Stashbee
Hi Mr Scott,
Thank you for your positive review.
Kind regards,
The Stashbee Team
Easy to set account up.
Easy to set up and found someone to use the space within two weeks. Recommend.
4. september 2025
Besvarelse fra Stashbee
Hi Rebecca,
We're glad to hear you found the set up easy and found a space in two weeks, fantastic!
Kind regards,
The Stashbee Team
Platfotm is nice
Platfotm is nice, easy to use. Prompt reply, cooperative staff. No gimmicks. I would recommend othets to try Stashbee.
22. august 2025
Besvarelse fra Stashbee
Hi Mr Zargam,
Thank you for your lovely review!
We're so glad you found our platform nice and staff cooperative.
Kind regards,
The Stashbee Team
I recommend Stashbee
The platform is easy to work with and has provided leads which have converted to actual sales. So yeah, Id recommend. David is very approachable and explained the service very well
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Vincent,
Thank you for your kind review!
We’re glad to hear the platform has been easy to use and that you’ve been able to convert leads into actual bookings.
David and the team really appreciate your feedback and are delighted you would recommend Stashbee!
Regards,
The Stashbee Team
Thank you very much for your assistance…
Thank you very much for your assistance 🙏🏼been a pleasure to work with the team especially as have a real person at the end of a WhatsApp chat.
Just re let the garage with Stashbee and highly recommended.
Leo
14. august 2025
Besvarelse fra Stashbee
Hi Abelv,
Thank you for your positive review, much appreciated!
Kind regards,
The Stashbee Team
they charged me 80 pound instead of 63…
they charged me 80 pound instead of 63 and not reply received to my compliance to the customer service. Do not use this service.
19. juli 2025
Besvarelse fra Stashbee
Hi Giorgia,
We’re really sorry to hear about your experience.
It looks like your messages were sent in the booking chatroom to your Host, rather than directly to us at support@stashbee.com or via our live chat which is why we didn’t see them.
We’d really like to get this resolved for you as quickly as possible. Our team is already reaching out to you directly but please also feel free to contact us at support@stashbee.com so we can assist you further.
Regards,
The Stashbee Team
Scammers on website and lousy customer service
Customer service is really bad. First there is no call option you call and they say that they don’t take calls anymore. Then they took money but put my booking on hold because my ID could not get verified until two days later. They say it is because I was uploading pdf but then I uploaded pictures multiple times and the same issue happened.
Once verified I get a call from the host saying he is not in the city and doesn’t want to give me the keys because he is not receiving his payments from Stashbee, although I had paid and started my booking. He also adds that the garage might not be big enough for my car anyways and that the square footage on the details page is not the real one.
I contact Stashbee who “put the payments on hold until they investigate”.
To add this is the first 14 days and in the Uk as per the consumer rights act they should refund immediately as the keys were not handed over.
Very lousy service and they allow a lot of scammers. The guy proposed to go privately which explains why I am still here without options and without money.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hello,
We're sorry to hear about your experience.
We completely understand how frustrating this must have been. Just to clarify, when you first got in touch, the situation wasn’t fully clear which is why we paused the payments while we looked into it. Once you provided the full details later on, we immediately reached out to the Host and confirmed that we will be issuing you a refund the next day. Your refund has now been processed.
On the ID verification side, we use a secure service called Onfido to help keep the platform safe for everyone. Onfido doesn’t accept PDF files, as these can be uploaded by anyone which is why we ask customers to upload clear images of their ID. This is noted on our site and once the correct format was uploaded, your verification was completed promptly.
We’re genuinely sorry for the inconvenience caused, particularly around the Host’s actions which clearly didn’t meet our standards. Please rest assured that we’re addressing this to prevent it happening again.
If you ever need help in future, you can reach us instantly via Live Chat in our Help Centre or by email at support@stashbee.com, our team is always happy to help.
Sincerely,
The Stashbee Team
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