I've been using Stashbee for a few years now. It's easy to navigate and pretty convenient. I'd like to especially mention Romaé's top tier customer service. I had a mild issue due to misunderstanding... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Such an easy process- would highly recommend and give money to people with free parking spaces rather than councils with car parks
Great choice of car parking spots. Great communication with owner and company. I booked a month slot but didn't realise that it was on a rolling basis and when I tried to cancel, I was advised that th... Se mere
Brilliant customer service from Mae. After 3 years of renting a space unfortunately our host cancelled, but Mae really went out of her way proactively to make sure we were looked after. Thanks
Virksomhedsoplysninger
Skrevet af virksomheden
Space has never been at such a premium, and we live in an era where people have more belongings than ever before. Stashbee aims to reinvent the way we store stuff for the sharing economy generation. Our easy-to-use platform connects individuals & businesses who have spare space (garages, spare rooms, parking spaces, warehouses and self-storage) with those who need it (private and business storage, parking, warehousing). Think of it as Airbnb for storage. For our Guests, we offer secure, vetted, local spaces at affordable prices. Meanwhile we empower our Hosts with an easy way to earn additional income. Our world-class website automates the end-to-end booking process, seamlessly processes payments, and offers a powerful and easy-to-use dashboard for Guests and Hosts to interact and manage bookings. We make the process safe and secure by running ID checks. We also provide insurance, which is powered by Guardhog and underwritten by Hiscox and is specifically designed for peer-to-peer storage, to cover people's stored items.
Kontaktoplysninger
The Pill Box, 115 Coventry Road, E2 6GG, London, Storbritannien
- support@stashbee.com
- stashbee.com
4,4
Fremragende
873 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy with the garage I found l
Very happy with the garage I found l, close to home, on Stashbee.
Easy to use website. Good communication throughout. Thank you.
22. december 2025
Besvarelse fra Stashbee
Hi Rebecca,
We’re delighted to hear you found a convenient garage and that you had a smooth experience using our website.
We really appreciate your review and are glad our communication met your expectations.
Kind regards,
The Stashbee Team
A quick match
Easy to sign up with the match of empty storage/garage space to clients as an intermediary service to reduce the hassle of client validation.
19. december 2025
Besvarelse fra Stashbee
Hi Mr Richards,
We’re glad to hear you found signing up easy and that our service helped match your space with clients.
We hope your future experiences with Stashbee continue to be smooth and hassle-free!
Regards,
The Stashbee Team
First booking completed as a Host
I've just completed my first booking as a host on Stashbee. The platform is very simple, user-friendly and everthing feels seemless from booking to payment. I would definitely continue to use this service. The only criticism I have is the Customer Support. I had a query to raise and tried to speak to someone on the phone via their main contact number but an automated message stated that Stashbee no longer accepts inbound calls, so there is absolutely no way to speak to a human. The only other option to use is their online Chat service, which I thought should be quick. An automated chatbot runs through the basic questions and answers with you, and if it's not the answers you're looking for, it then tries to connect you to an Agent. It took nearly 2 hours for an Agent to connect to the chat! So whilst the platform is great, I do think Customer Support needs to be drastically improved.
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Loong,
Thank you for your feedback and for sharing your experience as a Host. We’re glad to hear that you found the platform simple and user-friendly.
We apologise for the delay in connecting with an agent via live chat. Due to the holiday period, our team was not at full capacity which unfortunately caused longer response times than usual. We truly appreciate your patience and understand how frustrating this must have been.
We are always looking for ways to improve our customer support experience and hope to make your future interactions with Stashbee much smoother.
Regards,
The Stashbee Team
Found a storage unit for my campervan…
Found a storage unit for my campervan that I was looking for.
5. december 2025
Besvarelse fra Stashbee
Hi Keith,
Thank you for your positive review, we're glad you found a space for your campervan!
Regards,
The Stashbee Team
I spoke to Mae who was really polite
I spoke to Mae who was really polite, efficient and helpful.
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi James,
We’re delighted to hear that Mae was polite, efficient, and helpful.
We really appreciate your review and are glad you had a positive experience with Stashbee!
Regards,
The Stashbee Team
Besvarelse fra Stashbee
Hi Matt,
We’re glad to hear that your experience was easy and clear. We look forward to helping you again in the future!
Regards,
The Stashbee Team
Great support from Mae
Great support from Mae when my requirements changed. Timely response via email
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Brian,
Thank you for your kind review!
It's great to hear that Mae was able to provide timely and helpful support when your requirements changed.
We really appreciate your review and are glad you had a positive experience with Stashbee!
Regards,
The Stashbee Team
Had an issue with Host
Had an issue with a host and Mae found an alternate spot quickly and efficiently. Prompt and professional service. Very happy.
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Rc,
Thank you for your review!
We’re glad to hear that Mae was able to quickly and efficiently find an alternative spot and provide prompt, professional service.
Regards,
The Stashbee Team
Setting up & communicating was simple
Setting up & communicating was simple. The verification element gives peace of mind and payment was seamless. Note the payment is received at end of rental period and not at the start.
28. november 2025
Besvarelse fra Stashbee
Hi Carlo,
We’re glad to hear that setting up and communicating was simple and that the verification process gave you peace of mind.
We’re also happy that the payment process worked smoothly for you.
Thank you for using Stashbee!
Regards,
The Stashbee Team
Stashbee user
I’ve been using Stashbee for several years now and they’ve consistently been brilliant. Their customer service has always been reliable, transparent and quick to respond whenever I’ve needed anything. It’s been a smooth, hassle-free experience from day one, and I genuinely trust them. Highly recommended
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Troy,
Thank you for your kind review and for being a valued Stashbee user over the years!
We’re thrilled to hear that our customer service has consistently met your expectations and that your experience has been smooth and hassle-free.
Your trust and recommendation mean a lot to us!
Regards,
The Stashbee Team
Host never replied
The host Jeff never did reply and there was not enough room on his drive for my van and I asked for a refund and never got one this was my first time using stashbee although they were excellent the host was not
19. november 2025
Besvarelse fra Stashbee
Hi Peter,
Thank you for your feedback and for giving Stashbee a try.
We’re very sorry for the experience with the Host. One of our team members called to apologise and explain the situation.
We can confirm that you have been fully refunded due to the Host’s error. We really appreciate your patience and hope your future bookings with Stashbee are smooth and hassle-free.
Regards,
The Stashbee Team
Great company
The Stashbee team is great. Mae helped me a lot today. She was prompt to respond, kind and flexible. I have a great experience every time I talk to the team. I have been using Stashbee for 3 years and I am very happy with them. Really appreciate the safety they provide as an intermediary. I can highly recommend them.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Csilla,
Thank you so much for your wonderful review!
We’re thrilled to hear that Mae and the team have been able to provide prompt, helpful and flexible support.
We really appreciate your loyalty over the past three years and are delighted that you feel safe and supported using Stashbee.
Your recommendation means a lot to us!
Regards,
The Stashbee Team
Besvarelse fra Stashbee
Hi Stuart,
Thank you for your positive review, glad everything was easy to arrange!
Regards,
The Stashbee Team
Mae was super helpful
Mae was super helpful in sorting out a mistake I had made with booking an additional storage unit. She was very understanding and quick to solve the problem, communicating with me all through the process. Setting up the finance to pay for the storage unit was easy too and all ran smoothly. Thanks Mae.
21. november 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Gina,
It's great to hear that Mae was able to help quickly and smoothly with your booking and payment.
Thank you for your lovely review and are glad everything ran smoothly for you with Stashbee!
Regards,
The Stashbee Team
I had a very smooth process with…
I had a very smooth process with Stashbee. I was able to view the unit very quickly. Very clear and simple. I would definitely use Stashbee again.
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Mica,
We’re thrilled to hear that your experience with Stashbee was smooth.
We really appreciate your review and look forward to helping you again in the future!
Regards,
The Stashbee Team
Using Stashbee has been really easy
Using Stashbee has been really easy. I found just what i needed, with a great landlord/ owner. Communication was really easy and the sign on, rental agreement and payment process was simple and worked well. I have used Stashbee since 2019 and any minor issues have been resolved simply and in a friendly and timely manner. I would definitely use them and recommend them.
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi,
We’re delighted to hear that you’ve had a smooth experience with Stashbee since 2019 and that communication, agreements, and payments have all been easy to manage.
We really appreciate your continued support and recommendation!
Regards,
The Stashbee Team
Maes
Mae, was very helpful and focus to complete my parking registration . Also capable of handling customer requests in a friendly and easy way. Thanks Mae !
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Spyros,
Thank you for your wonderful review!
We’re thrilled to hear that Mae was able to help you complete your parking registration efficiently and in a friendly way.
Regards,
The Stashbee Team
Garage rental
Generally happy apart from the fact that insurance appeared on the charge and was difficult to remove, which caused inconvenience
5. november 2025
Besvarelse fra Stashbee
Hi Neil,
Thank you for your feedback.
We include Item Guarantee cover on all bookings to provide extra peace of mind but you’re always welcome to have these charges removed if you prefer.
In this case, we’ve removed them and confirmed this for you.
We’re sorry for any inconvenience this caused and appreciate your understanding.
Regards,
The Stashbee Team
Thank you to Mae
Thank you to Mae, who was brilliant at helping me with my account and sorting my issues.
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Tom and Alyssa,
We’re thrilled to hear that Mae was able to help you so effectively and sort out your account issues.
We really appreciate your feedback and are glad you had a great experience with Stashbee!
Regards,
The Stashbee Team
Efficient Website and BOT interaction
Everything is remote and all the site works. Tricky in some areas but the bot responds very quickly. Overall pretty good. I've seen a lot worse!!
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Stashbee
Hi Peter,
We're glad to hear that our bot was quick to respond and that overall your experience was pretty good. We're always working to improve, so if there's anything specific we could do better or any areas that were particularly tricky, we'd love to hear more.
Thanks again for choosing Stashbee!
Kind regards,
The Stashbee Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.