Ordered very expensive t shirt on 30 April, month later still waiting, have asked for shirt or refund customer service seems to be based on Trump's business model "rip off your punters "
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It took about 6 months to receive my order, but I did receive it. The hoodie was decent quality as well. I’m not thrilled with the customer service or fulfillment time, but I am satisfied with the q... Se mere
Virksomheden har svaret
Been waiting 2 months for two t-shirts. In a day and age where Temu can literally crap out decent quality t-shirts in less than a week, this is insanely bad form. I was told a month ago "ongoing pro... Se mere
Virksomheden har svaret
Nothing shipped to my followers since November, 2 samples forever in "printing". Endless requests for my patience due to them being overwhelmed, etc... How to kill your successful company in a 6 month... Se mere
Virksomheden har svaret
2,0
Under middel
848 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Should have read the reviews before…
Should have read the reviews before ordering. Ordered a poster which never arrived. Emailed multiple times, chasing delivery and had no response. Asked for refund, no response. DO NOT USE THEM
15. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We're truly sorry for the delay with your order and the frustration it's caused. This is not the level of service we strive to deliver, and we completely understand how disappointing this experience must be.
Our Experience Team is here to help and would be happy to look into this further for you. Please feel free to reach out to them directly at fanhelp@spri.ng so we can work toward a resolution.
We appreciate you sharing your feedback — it helps us improve, and we're committed to making things right.
Never received my hoodie
Never received my hoodie. Scam. Ordered it in December… come on.
15. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re very sorry to hear about the delays with your order and the frustration this has caused. That’s certainly not the experience we aim to provide, and we truly apologize for the inconvenience.
We understand how disappointing this situation must be. If you haven’t already, please reach out to our Experience Team at fanhelp@spri. Ng so we can look into your order and work toward a resolution.
Thank you for your feedback — it’s important to us, and we’re committed to improving the experience for all of our customers.
Not shipping or printing products
***UPDATE*** PLEASE NOTE THAT THEIR REPLY BELOW IS BS. IT IS THE SAME GENERIC EMAIL THEY HAVE BEEN SENDING FOR SIX MONTHS. THEY NO LONGER REPLY TO EMAILS EITHER.
Not shipping or printing products, not paying creators, zero assistance or attempts to rectify the situation. It's been more than five months and they only reply with a generic "We've been having technical issues and are processing payments" which is a lie. NO ONE IS GETTING THEIR PRODUCTS OR THEIR PAYMENTS
14. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for your feedback and we understand how important timely shipping and payouts are, and we’re truly sorry for the inconvenience you've experienced.
Our Experience Team is always happy to help provide a resolution and can be reached directly at fanhelp@spri.ng for order-related concerns.
Additionally, we are actively working to get caught up on delayed payouts. For any specific questions or updates regarding payments, our Creator Support Team can be reached at creatorhelp@spri.ng.
We appreciate your patience as we continue to make things right.
Never showed up!!!! Customer service is terrible.
I placed an order in early November for items that were meant to be Christmas presents. It is now mid April and they still haven’t arrived. I did get an email not too long after the order telling me it would be delayed and refunded my shipping charge. However, every time I email them to ask about a delivery date I get the same line about “issues with their printing partners which is causing delays”.
7. november 2024
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re so sorry for the delay with your order, especially given that these items were meant to be holiday gifts. We understand how disappointing and frustrating this must be, and we sincerely apologize for the inconvenience.
Our team is actively working to resolve the delays as quickly as possible, and we’re doing everything we can to improve the overall experience moving forward.
If there’s anything you need or any questions we can help with in the meantime, please don’t hesitate to reach out to our support team via email at fanhelp@spri.ng. We truly appreciate your patience and understanding.
Lies and scam behavior, do not use
Ordered a singular shirt back in October of 2024 and still haven't received it. Been strung along and lied to for 6 months.
14. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for providing this feedback and we sincerely apologize for the delay in receiving your order and for the frustration this has caused. We completely understand how disappointing it is to wait for so long, and we are truly sorry for the lack of communication and the delays you’ve experienced.
Please reach out to our Customer Support Team at fanhelp@spri.ng, and they will investigate your order and work to resolve this issue as quickly as possible. We take your concerns seriously and are committed to making this right.
I wish I can give less than 1 star
I wish I can give less than 1 star. Squad University are selling some cool t-shirts. I place an order for 2 T-shirts back in December as a Christmas present. Have not received any t-shirts nor a refund.
25. december 2024
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the delay in receiving your order and for the frustration this has caused. We completely understand how disappointing it must be, especially since you placed the order as a Christmas gift.
We take these matters seriously, and we are actively working to address the situation. Please reach out to our Customer Support Team at fanhelp@spri.ng, and they will be able to look into your order and assist with resolving this as quickly as possible, whether that’s with a refund or getting your t-shirts shipped. We hope to resolve this for you soon!
Danimae saves the day!!!
My order for a tee-shirt was almost 2 months late. I contacted Spring and their representative,D, expedited my order and I received it a few days later.
Great tee-shirt(5 stars)
Delayed delivery( 1 star)
Spring representative courteous, efficient
(5 stars+)
8. april 2025
Uopfordret anmeldelse
Over 800 orders placed through my link…
Over 800 orders placed through my link and 3 months laters not one item has been shipped, nor have they released any of my funds. 100% convinced this site is now a scam just taking people's money. DO NOT EVER USE Spring, Speak with Tees, or any other company associated with Spring/Amaze
14. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We are genuinely sorry to hear about your experience and can understand your frustration. This is not the service we aim to provide, and we sincerely apologize for the delays in fulfilling orders and releasing your funds.
To clarify, a recent update to our system caused unexpected delays, but this is certainly not how we want our creators to feel. We are actively working to resolve these issues.
Please reach out to our Creator Experience Team at creatorhelp@spri.ng, and they will investigate your case further and assist you in resolving this matter. We value your partnership and are committed to making this right.
HAVENT BEEN PAID OUT AND I ISSUED PAY…
HAVENT BEEN PAID OUT AND I ISSUED PAY OUT 40 DAYS AGO . POLICY CLAIMS 10 DAY MAX AND EMAILS GET IGNORED AND IF REPLIED TO ITS A COPY AND PASTE APOLOGY FOR DELAY AND A "PROMISE TO KEEP ME POSTED AND ITS TOP PRIORITY"
SHIT BUSINESS, SHIT CUSTOMER SERVICE, AND EXTORTS THE CLIENTS
1. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We appreciate you taking the time to share your feedback, and we deeply apologize for the delays and frustration you've experienced. We understand how crucial timely payments are, and we truly regret the inconvenience this has caused.
We’re committed to addressing any outstanding issues and ensuring that this is resolved as quickly as possible. If you have specific payment concerns, please feel free to contact our support team at creatorhelp@spri.ng, where we can investigate your case and provide further assistance.
Thank you for your patience, and we’re hopeful that we can resolve everything to your satisfaction.
Haven't paid out for half a year now
Haven't paid out for half a year now, been emailing them a bunch asking where my money is but I just keep getting automated responses. Worked fine a year ago, now it's all scam.
13. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the delay in your payout and understand how frustrating this must be. This is not the experience we want for our creators, and we truly regret any inconvenience caused.
If you have any further questions or concerns, please don’t hesitate to reach out to our Creator Experience Team at creatorhelp@spri.ng. They will be happy to assist you and ensure this is resolved. We appreciate your understanding.
SLA / Customer Expectations BROKEN
I placed an order for three hoodies. I reached out after my SLA was broken with an excuse that they are switching printers. It'll ship in a couple of weeks, but there is no exact date. UPDATE 4/25/25: still no new SLA, even after two support chats told me not to worry. I recommend not spending any money with this company.
7. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for leaving us a review and we understand how frustrating it is when your order doesn’t arrive within the expected timeframe.
You're welcome to reach out to our Fan Experience Team so they can investigate this further and provide more detailed updates. They can be reached via email at fanhelp@spri.ng. We look forward to resolving this for you soon.
they dont payout
11. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused. We understand how important timely payments are, and we’re truly sorry for the inconvenience you've experienced. Please know that we take these matters seriously and are working to resolve any outstanding issues.
For any specific payment concerns, we encourage you to reach out to our support team at creatorhelp@spri.ng, where we can look into your case further and assist you. We appreciate your patience as we work to address these issues, and we genuinely hope we can resolve everything to your satisfaction.
They are Bankrupt?
Not sending out product to my viewers in 2 months. Owe me $1100. No communications, nothing.
10. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the delays you've experienced — both with product fulfillment and your payout. You’re welcome to have any of your customers reach out directly to our Fan Experience Team at fanhelp@spri.ng for assistance with their orders.
Regarding your payout, we want to be transparent: a recent tech upgrade caused unforeseen issues with order validation and payment processing. We truly regret the impact this has had on you.
Our Creator Experience Team is here to help. Please reach out to them at creatorhelp@spri.ng so they can look into your account and work toward a resolution. We appreciate your patience in the meantime!
THEY WILL NEVER PAY YOU - GO ELSEWHERE
I’ve made $15,000 for this company and they have not paid me out once. I submitted a request for my funds in November, and they have been dodging me since. I plan on taking legal action. This company is a SCAM.
21. november 2024
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for your feedback and we’re really sorry for the frustration this has caused. We want to be transparent — a major tech upgrade led to unexpected issues with order validation, which delayed some payouts. We sincerely apologize for the impact.
Our Creator Experience Team is here to help and can look into your account. Please reach out to them at creatorhelp@spri.ng for further support.
Your order won't be delivered
I placed an order in mid-February and it still hasn't been dispatched nearly 2 months later. When asked, spring support said they had no estimated date. This is completely inexcusable. Do not buy from them.
9. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re truly sorry to hear about your experience and the extended delay with your order. We completely understand your frustration, and we agree that this situation is far from what you should expect.
We apologize for the lack of a clear timeline and any inconvenience this has caused. This isn’t the level of service we aim to provide. If you haven’t already, please reach out to our Experience Team at fanhelp@spri.ng — they’ll be able to look into this further and work with you directly to find a resolution.
Thank you for your feedback — we’re taking it seriously and using it to improve moving forward.
I placed an order over 6 weeks ago
I placed an order over 6 weeks ago, and it has been in production ever since. There has been no communication about my order since then.
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for sharing your feedback and we sincerely apologize for the delay in your order. We understand how frustrating it can be to wait without updates, and we're truly sorry for the lack of communication.
For further assistance and to help resolve this as quickly as possible, please don’t hesitate to reach out to our Experience Team at fanhelp@spri.ng. They’ll be happy to look into this and provide more detailed support.
Still waiting on my refund
My order was in processing for a month before I asked them to just cancel it. They claim after 10 business days, if a shipping label isn't created, you are entitled for a refund of shipping costs and I was told I would receive the refund in 3-5 days. The 5 day mark was 10 days ago. I reached out and told them. They said the refund would be deposited soon. I told them it's been a mo th, just cancel my order. I'm still waiting on my refund.
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for sharing your feedback. We sincerely apologize for the delays and the frustration this has caused. We understand your concern, and it’s not the experience we want for our customers.
We have located your order and will ensure your refund is processed promptly. Thank you for your patience in the meantime.
Item forever "in production", never to be delivered
The item I ordered immediately went "into production", but it remained in that status well past the anticipated delivery date. I reached out to customer support and they said they would refund it immediately, but they never did. I finally did a charge back once I lost faith that the product or refund would ever arrive. I'm bummed because I really wanted to support the creator who designed it.
8. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for sharing your experience with us. We’re really sorry for the delays with your order and we understand how frustrating this can be.
If you haven’t already, please reach out to us at fanhelp@spri.ng so we can assist you further and make this right. We appreciate your patience in the meantime.
Requested a payout in January and still…
Requested a payout in January and still haven't received it now in April. Don't use this page and take down any listings.as they are screwing over people buying products too.
Also if teespring replies with the following they didn't even read my post and had a bot replying:
"Thank you for sharing your feedback, and we sincerely apologize for the frustration this has caused. We understand how important timely payments are, and we’re truly sorry for the inconvenience you've experienced. Please know that we take these matters seriously and are working to resolve any outstanding issues.
For any specific payment concerns, we encourage you to reach out to our support team at creatorhelp@spring, where we can look into your case further and assist you. We appreciate your patience as we work to address these issues, and we genuinely hope we can resolve everything to your satisfaction."
8. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for taking the time to share your experience, and we genuinely apologize for the delays and frustration you've encountered. We fully understand your concerns about the payout process, and we are deeply sorry for any inconvenience this has caused.
To be transparent, we recently experienced some unexpected challenges due to a critical upgrade to our tech infrastructure. This caused delays in our payment processing, but we want to assure you that past-due payouts are now being actively processed, and we are committed to getting everything up to date as quickly as possible.
We also sincerely apologize if our previous response felt like it wasn't addressing your specific concerns. We value your feedback, and it's important to us that you feel heard. Our team is working diligently to improve the platform and support our creators better.
BAD CUSTOMER SERVICE
BAD CUSTOMER SERVICE
I contacted you on March 18th regarding the garment I received, and the print is scorched! There is an agent Edgard and
His response is quite foolish, and it appears that he does not take his job seriously!!! He keeps asking for my order information, but I've already included my order number and a photo of the item I received!
Poor customer service, it's no surprise you don't have a customer service number. 👎
18. marts 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re sorry for the frustration you’ve experienced and apologize for the delay in resolving your issue. We see that you’ve provided the necessary order number and photo, and we’ll review your case immediately to ensure a quicker resolution.
We’ll work to improve our communication moving forward. Please contact us at fanhelp@spri.ng should you need anything in the meantime.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.