Ordered very expensive t shirt on 30 April, month later still waiting, have asked for shirt or refund customer service seems to be based on Trump's business model "rip off your punters "
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It took about 6 months to receive my order, but I did receive it. The hoodie was decent quality as well. I’m not thrilled with the customer service or fulfillment time, but I am satisfied with the q... Se mere
Virksomheden har svaret
Been waiting 2 months for two t-shirts. In a day and age where Temu can literally crap out decent quality t-shirts in less than a week, this is insanely bad form. I was told a month ago "ongoing pro... Se mere
Virksomheden har svaret
Nothing shipped to my followers since November, 2 samples forever in "printing". Endless requests for my patience due to them being overwhelmed, etc... How to kill your successful company in a 6 month... Se mere
Virksomheden har svaret
2,0
Under middel
848 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolute scam of a company
Absolute scam of a company. Ordered a product almost 7 months ago and still have not received product from them. Any time you try to get an answer from them, they just say its 'in production' and that they're sorry. Would NEVER use again, and certainly don't recommend.
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for sharing your feedback. We’re truly sorry for the delay and understand your frustration. This is not the experience we strive to provide.
Please contact our customer support team at fanhelp@spri.ng, and we’ll do our best to resolve this issue as quickly as possible.
It used to be ok but it kept getting…
It used to be ok but it kept getting worse. Payouts have been 3+ months late, and my customer orders are being shipped late as well. There's no visibility to customer orders, so I have no way to follow up or give them updates. Spring customer service keeps giving the same canned response to issues and nothing is resolved in a timely manner. The Fresh Vine Wine acquisition just made it worse, and they keep releasing new updates and upgrades without fixing the problems.
29. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re sorry to hear about the challenges you've experienced with payouts and order delays. This is not the experience we aim to provide. We’re actively working on improvements, and your feedback is crucial to that process. Please reach out to our Creator Experience Team at creatorhelp@spri.ng, and we’ll do our best to resolve these issues as quickly as possible.
Unsatisfactory production times
27. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re sorry to hear that our production times didn’t meet your expectations. We’re continuously working to improve turnaround and appreciate your feedback. If you need help with a specific order, please reach out to our team at fanhelp@spri.ng.
Besvarelse fra spri.ng
We’re sorry to hear about your experience and take these concerns seriously. Please contact our Creator Experience Team at creatorhelp@spri.ng so we can look into this and get it resolved as quickly as possible.
Absolutely terrible experience
Absolutely terrible experience. I placed an order with Team Spring, but due to delays, I canceled it — well before anything shipped. They confirmed my cancellation and told me my refund was being processed. That was over five days ago, and I still have no refund and no real communication.
They even asked me not to reply to their emails so my ticket would "stay in the queue," which feels like an excuse to ignore customers.
At this point, it’s clear they do not respect their customers' time or money. I would not recommend ordering from Team Spring. Be cautious — their customer service is slow, unhelpful, and leaves you chasing after your own refund.
27. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for your feedback and we sincerely apologize for the frustration and lack of timely communication you’ve experienced. This is not the level of service we strive to provide.
Please reach out to our Experience Team at fanhelp@spri.ng so we can review your case and ensure your refund is fully resolved. We appreciate your feedback and are working to improve the customer experience.
Just a scam!
This company is just flat out ripping people off! I ordered some stickers in early February, and they've been "in production" for almost 3 months now. I'm assuming I'll never see my order. I feel bad for any creators that have had their reputations tarnished by associating with these pirates!
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re very sorry to hear about your experience and completely understand your frustration. This delay is far from the standard we aim to uphold, and we sincerely apologize for the inconvenience.
Please reach out to our Experience Team at fanhelp@spri.ng so we can look into your order and make things right. We’re committed to resolving this and restoring trust for both customers and creators.
Thank you for bringing this to our attention.
Does not care about creators or customers
I have 26 customer orders from December 24th to March 8th that have yet to be shipped. That is over $740 worth of merchandise. I have an email thread with 10 emails since March 29th and nothing has been done. I also have not been paid for any sales since January 2025. This company does not care about their customers or their creators and the customer service are kind but are not helpful. Terrible company and incredibly frustrating.
25. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We're truly sorry to hear about your experience and completely understand your frustration regarding the delayed orders and missing payments. This is not the experience we want for our creators or their customers.
To resolve this as quickly as possible, please reach out to our Experience Team at fanhelp@spri.ng. They’re best equipped to look into your account details and provide a solution.
We appreciate you bringing this to our attention and are committed to making it right.
Breaking Domain Laws
Request my Domain on the 19. Law states
Registrars provide the Auth-Code to the domain name holder in one of two ways:
Allow the registrant to create its own Auth-Codes through a control panel, or
Provide the Auth-Code within five calendar days of a request
25. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We apologize for any delay regarding your domain request. We are committed to meeting the required timelines and ensuring your needs are addressed promptly. Please contact our Creator Experience Team at creatorhelp@spri.ng with your request details, and we’ll assist you in resolving this matter as soon as possible. Thank you for your understanding.
Haven't received my order in almost 6…
Haven't received my order in almost 6 months! Do not do business with them. They are scammers and keep making excuses. This ship is sinking fast!!!
25. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the significant delay with your order and understand your frustration. This is far from the experience we aim to provide. Please reach out to our Experience Team with your order details at fanhelp@spri.ng, and we will investigate the issue and work toward a prompt resolution. We are committed to making things right and appreciate your patience.
Payouts Missing / Orders Unfulfilled!
I haven't received payouts I am owed since January. Supporters of my channel have been complaining of orders not fulfilled after months of waiting. Customer support promised fixes and they never come.
I would not go near this company again. I am parting ways and instructing my viewers to request refunds/chargebacks and then I'm replacing them with a company we can trust.
Do better, spri.ng.
22. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the delays with both order fulfillment and payouts. We understand how frustrating this situation has been, and we are actively working to resolve these outstanding issues as quickly as possible.
Please feel free to contact our Experience Team via email at fanhelp@spri.ng with your order details, and we will do our best to provide a resolution that works for you. We appreciate your patience and are committed to making things right.
It's been months
Placed 2 orders in January, they still show as printing as of today.
26. januar 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for your feedback and we sincerely apologize for the delay with your orders and understand your frustration. This is not the experience we want to provide.
Please reach out to our Experience Team via email at fanhelp@spri.ng with your order details so we can investigate and work toward resolving the issue as quickly as possible. We appreciate your patience.
Terrible Company
Ordered one T-shirt on 12/24/2024. Forever stuck in "processing". Never got it. I filed a chargeback. Y'all suck
24. december 2024
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the delay and the frustration this has caused. This is not the experience we aim to provide. Please feel free to reach out to our Experience Team via email at fanhelp@spri.ng with your order details so we can look into the issue and work toward a resolution. We value your feedback and hope to resolve this as quickly as possible.
I ordered $160 worth of hoodies January…
I ordered $160 worth of hoodies January 18 2025. It is now April 23 2025 and nothing. Still says “Printing” and support is unresponsive. If that’s not a scam then I don’t know what is. I just want my money back at this point.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
Thank you for your feedback and we’re very sorry to hear about this experience and for the extended delay with your order. This is far from the level of service we strive to provide.
We kindly ask that you reach out to our Experience Team via email at fanhelp@spri.ng with your order details so we can investigate the issue and work toward a prompt resolution. We truly appreciate your patience and hope to make this right.
Horrible company that's possibly breaking the law
Stay far, far away from Teespring.
I payed extra for fast shipping and my package has been delayed over and over for more than 2 months. Customer service does not respond to my messages. Yesterday I was given a tracking number for my shipment, but the tracking number is not even valid according to the courier who supposedly has my product. I have no idea the status of my order and have been kept completely in the dark the entire time.
Truly sad considering I used to use this company to supplement my business. I can say now that I wholeheartedly regret ever associating with this company and this will be the last time I ever use their services.
21. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the delays and the lack of clear communication you've experienced—this is not the experience we aim to provide. We understand how frustrating this must be, especially after previously relying on our services.
Please reach out to our Experience Team with your order details so we can investigate the issue and work toward a resolution. We appreciate your past support and hope to have the opportunity to make this right.
Literal Thieves
A fan spent $60 dollars on a crew neck sweater from my shop 5 months ago, then messaged me to say they haven't received it yet. I check my sales history to find I HAVE NEVER SOLD A CREW NECK SWEATER, meaning TeeSpring stole $60 from one of my fans without even making an order. Absolute scam of a company, I hope they get investigated.
21. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re very sorry to hear about this experience and any inconvenience it may have caused. We take these concerns seriously and welcome you to direct any customers to our Experience Team with their order details, so we can investigate further and provide a resolution that works best for them. We’re committed to resolving this as quickly as possible.
I order a cup after two months nothing…
I order a cup after two months nothing has come.
The terms says that they guarantee 10 business day tracking information after the order was place. Well I have my order back on February, until April 9 they provided tracking.
Package was sent back to the sender on April 18.
All this BS for a coffe cup.
18. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re very sorry for the delay and the inconvenience you’ve experienced. Please feel free to reach out to our Experience Team with your order details—we’ll be happy to look into this and provide a resolution as quickly as possible.
Cancel/Refund
Zoren was really nice and helped me cancel and refund my order.
17. april 2025
Uopfordret anmeldelse
Company is circling the drain
Their orders used to take a few weeks to a month. During that time, they gave an excuse of "unprecedented demand." This year, for my most recent order, it's been almost 2 months and my products still aren't shipped. They have a chat system on the site that used to connect you to a real person. Now I just get a generic email days later, so you can never really work through the issue in real time like you used to. They will not give any specifics or even an ETA on when my order will be ready.
DO NOT USE THIS COMPANY
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We sincerely apologize for the delay and understand how frustrating this experience has been. We’re currently working hard to catch up on orders and improve response times. Please don’t hesitate to reach out to our Experience Team directly—we’re here to help and want to make things right.
Scam company
They keep replying to these trust pilot reviews with these long messags that say absolutely nothing and solve absolutely nothing.
YOUR WORDS MEAN NOTHING WHEN YOU CONTINUE TO STEAL FROM ME AND MY CUSTOMERS.
JUST STOP STEALING.
Edit: I've reached out to that email several times. No response ever. Just stop with the bs.
Just admit you are bankrupt and can't pay. Stop this song dance.
15. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re truly sorry for the frustration this situation has caused. We understand your concerns are serious, and we want to address them properly.
Please reach out to creatorhelp@spri.ng with your account details so our team can review your case and work toward a resolution.
Still waiting…
I am still waiting for a payment that was due months ago. I emailed and messaged with the company and, of course, they are “looking into it.” This was over two weeks ago and zero follow up. Additionally, most of the 400+ orders were never fulfilled (apparently they are ALWAYS changing vendors, changing systems, etc.) I will be heading to LinkedIn, BBB, and allll the other places to warn others as soon as I get one more form email with zero details and lies from them.
15. april 2025
Uopfordret anmeldelse
Besvarelse fra spri.ng
We’re truly sorry to hear about your experience, and we completely understand your frustration. This is absolutely not the level of service we strive to provide our creators or their customers.
Delays in payments and order fulfillment are unacceptable, and we’re actively working to resolve these issues and improve our systems to prevent situations like this in the future.
If you haven’t already, please reach out to our support team directly at creatorhelp@spri.ng with your account details so we can personally review your case and help make things right.
We appreciate your patience and the opportunity to do better.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.