Always a reliable service from this local company. I’ve been a member for over 30 years and feel myself and my family are well protected . Suggest even better if …. 1) the on line claim form allowed c... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was easy to make the claim on the website including photographing the receipt as evidence of payment. In all it only took around 3-4 minutes. I received an acknowledgement within minutes and an e... Se mere
Excellent customer service and prompt payments with claims. However I think it would be better if the receipt uploaded had any details which are causing an issue for you to contact user via email.... Se mere
Virksomheden har svaret
From the inital sign up process, through children becoming adults, and moving house, I've always found the phone gets answered by a real person who cares. The service feels very personalised - rare t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Sovereign Health Care has been making health care more affordable for over 150 years. Today, Sovereign Health Care is one of the UK’s leading cash plan providers, and it still stands by the original principle of a hospital fund – to support people when they need to access health care.
Kontaktoplysninger
2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford, BD17 7EZ, Bradford, Storbritannien
- 01274 841130
- help@sovereignhealthcare.co.uk
- sovereignhealthcare.co.uk
4,8
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My claim was dealt with quickly & the…
My claim was dealt with quickly & the money paid in into my bank.
A good service.
7. august 2026
Besvarelse fra Sovereign Health Care
Hi Beverley, we're happy to hear our claim was handled promptly. Thank you for taking the time to leave your review!
Best wishes, The Sovereign Team.
Excellent service
Visited dentist, submitted receipt on line, had a response via email to acknowledge receipt and then another email to say payment was in my bank account, all in the same day. Cannot get any quicker than that.
Still awaiting payment for eye glasses but that is for a higher payment and I have had a response from Sovereign to say payment will be with 5 days as it takes the Bank that amount of time.
All in all an excellent service from Sovereign. Plus the form is very easy to complete and upload photos of receipts. Well done all.
11. august 2026
Besvarelse fra Sovereign Health Care
Hi Karen, we're so pleased to read your positive feedback about our service. We strive to make the claims process as straightforward and quick as possible, and are delighted that you found our form easy to complete. Thank you for recognising our efforts; your kind words are truly encouraging for our team.
Best wishes, The Sovereign Team.
Besvarelse fra Sovereign Health Care
Hi Cheryl, thank you for your wonderful review! We are so pleased to you consistently receive an excellent service from us.
Best wishes, The Sovereign Team.
The claim was easy to submit and…
The claim was easy to submit and payment did not take long at all to reach my account
10. august 2026
Besvarelse fra Sovereign Health Care
Hi Ursula, we're so pleased you found the claims process easy and that your payment reached your account quickly. Thank you for your feedback!
Best wishes, The Sovereign Team.
Prompt payment
10. august 2026
Besvarelse fra Sovereign Health Care
Hi Christina, many thanks for your 5-star review!
Best wishes, The Sovereign Team.
You can actually speak to a human…
You can actually speak to a human being,which is very rare these days.The service is very good 10/10
10. august 2026
Besvarelse fra Sovereign Health Care
Hi there, it's great to hear you've had a 10/10 service from the team! Many thanks for your 5 star review!
Best wishes, The Sovereign Team.
Easy to claim online.
Easy to claim online.
Kept updated and the claim was processed quickly.
6. august 2026
Besvarelse fra Sovereign Health Care
Hi Diane, we're happy to hear that our online claim process was easy and efficient for you. We appreciate your positive feedback!
Best wishes, The Sovereign Team.
A bit like a car third party warranty - it's not covered...
The default position is they don't pay out because of the small print and various exclusions, making it fairly pointless in reality. Although on the face of it it's great, when you submit your claim you'll discover it's not 'made easy' and not covered at all, or only partly. Waste of time.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra Sovereign Health Care
Hi there,
We're sorry to read this feedback. We aim to be fair and transparent in every claim we assess, and any decision we make is based on the terms of the policy - which we encourage customers to read before paying for treatment.
Please get in touch with our Customer Support team if you’d like to discuss this further.
Best wishes,
The Sovereign Team
Very easy and straightforward prosses…
Very easy and straightforward prosses to put a claim in it was processed and paid out within 7 working days
7. august 2026
Besvarelse fra Sovereign Health Care
Hi there, we're so pleased you found the claims process easy and straightforward, and that your claim was processed and paid out quickly. Thank you for your review.
Best wishes, The Sovereign Team.
Besvarelse fra Sovereign Health Care
Hi Margaret, we're pleased to hear that your claim was handled efficiently. Thank you for your review.
Best wishes, The Sovereign Team.
Besvarelse fra Sovereign Health Care
Hi Andrew, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Besvarelse fra Sovereign Health Care
Hi Michael, it's great to hear that your claim was settled quickly. Thank you for your review.
Best wishes, The Sovereign Team.
Always fast to respond and to pay out…
Always fast to respond and to pay out for claims
7. august 2026
Besvarelse fra Sovereign Health Care
Hi John, we're happy to hear that you've consistently experienced fast responses and prompt payouts for your claims. Thank you for your review.
Best wishes, The Sovereign Team.
Very straightfoward to claim back
7. august 2026
Besvarelse fra Sovereign Health Care
Hi there, we're pleased to hear you found the claims process straightforward. Thank you for your review!
Best wishes, The Sovereign Team.
Always quick to respond
Always quick to respond. Unfortunately don’t make claiming user friendly for the elderly. No longer send out claim form after payment. I have never been able to use on-line claiming! Something always goes wrong (usually scanning & attaching receipt).
6. august 2026
Besvarelse fra Sovereign Health Care
Hi there, thank you for your feedback.
We're pleased to hear you've found our team quick to respond. We're sorry to hear you've experienced difficulties using online claiming and understand this can be frustrating.
We have now amended your policy to send a paper claim form to you after your claims are processed. Please remember that if you ever need any assistance with making a claim, our Customer Support team will be happy to help.
Best wishes, The Sovereign Team.
Everything was easy to make a claim and…
Everything was easy to make a claim and the payment was very quick.
6. august 2026
Besvarelse fra Sovereign Health Care
Hi Christine, we're pleased to hear that you found the claims process straightforward and that your payment was processed quickly. Thank you for your review!
Best wishes, The Sovereign Team.
Besvarelse fra Sovereign Health Care
Hi Eileen, we're pleased to hear you're happy with our service. Thank you for your review.
Best wishes, The Sovereign Team.
Besvarelse fra Sovereign Health Care
Hi Syed, this is great to hear. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Besvarelse fra Sovereign Health Care
Hi Sandra, we're pleased to hear that you found submitting your claim easy and you received a prompt reply and quick payment. Thank you for your review.
Best wishes, The Sovereign Team.
Been with sovereign health for deten…
Been with sovereign health for ten years +, put a claim in for dental which i have only ever done maybe twice in the past. Only for them to sent my claim back 00.said I needed more evidence as my visa payment wasn't good enough even though I had the practice name on it , so I also sent my email receipt to still not good enough came back 00.so won't be using them again cancelled my two policies with .very bad service
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Sovereign Health Care
Hi there, thank you for your review.
We're sorry to hear you're unhappy with your recent claims experience, and sorry to hear you've decided to cancel your policies.
In order for us to process a claim, certain mandatory information must be visible on the receipt submitted. Unfortunately, a card payment slip or till receipt on its own doesn't contain all the information we need to assess a claim. To help with this, the online customer area explains the five key pieces of information that should be included on a valid receipt.
If you'd like to discuss your claim in more detail, or resubmit it with a valid receipt, our Customer Support team will be happy to help. You can contact us on 01274 841130 (Monday to Thursday, 9am to 5pm, and Friday, 9am to 4pm).
Best wishes, The Sovereign Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.