Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Se mere
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Se mere
I have purchased many fruit and veg boxes from south west coast refills.. And I am never disappointed. The veg is always lovely quality, it stays fresh for so long and I love the variety of what we... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
Kontaktoplysninger
29 St Thomas Street, DT48HP , Weymouth, Storbritannien
- hello@southwestcoast.co.uk
- southwestcoast.co.uk
3,7
Middel
319 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
Always a pleasure buying from this shop. So much choice and great to know that you are supporting local business
20. november 2024
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
The product received was perfect
The product received was perfect. I have to contact them because there was some delay, but the replied very quick and explained what was the issue (stopped at customs), and gave me a new timeline. The product arrived as expected.
13. november 2024
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Great communication & easy to order…
Great communication & easy to order online.
The fruit & veg was beautifully fresh & there was more in the box than I was expecting!
31. oktober 2024
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Brilliant service
Brilliant service, prompt delivery, expertly packaged. Delighted with products ordered! Thank you - exactly as described.
22. oktober 2024
Besvarelse fra SW COAST REFILLS
thank you for your review ✨
Besvarelse fra SW COAST REFILLS
Thank you for your review!
Besvarelse fra SW COAST REFILLS
Thank you for leaving a review of our small business!
Besvarelse fra SW COAST REFILLS
Thank you for your kind review Mark!
So happy with the purchase
So happy with the purchase! Great customer service!Thank you! Xx
23. juli 2024
Besvarelse fra SW COAST REFILLS
We are so delighted you are happy with your purchase! Thank you for your kind review.
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review Alison! Rikki, Team SWC
Veg and fruit bag were great
Veg and fruit bag were great, all the produce in good condition.
20. juni 2024
Besvarelse fra SW COAST REFILLS
Glad you loved the fresh produce, thanks for reviewing Sarah! Emma
Poor Service
Paid for next day delivery (which can take up to 2 days) but my order hadn't even arrived on day 3, and parcel was needed urgently. Delivery was expensive too. Emailed customer services and no response. Poor service.
30. maj 2024
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to leave a review. Please accept our apologies for the delay on your order due to our courier. We have emailed you regarding your order.
Besvarelse fra SW COAST REFILLS
Thank you Ruth for taking the time to leave a review, we are happy you enjoyed your order and would like to thank you for your feedback, we will certainly review our organic product offering later this year in light of your feedback.
Besvarelse fra SW COAST REFILLS
Thank you for leaving our small business a review!
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to leave us a review Georgina!
They sent delivery update saying my…
They sent delivery update saying my parcel is being dispatched to DPD, DPD sent email saying they are expecting my parcel so I was awaiting the item for a cake I needed to do. They then cancelled my order due to stock issues! The item shouldn’t have been listed, available for me to purchase, sent updates about delivery to be cancelled last minute! Poor
30. april 2024
Besvarelse fra SW COAST REFILLS
Hello, please accept our error with your order. The flour product you placed order for had split within our storage facility / during delivery to us and we hadn’t identified the issue with the stock until your order was despatched by our team. In this instance we had to refund as we were unable to fulfil within the Fast Delivery Service parameter.
I luv SouthWest Coast Refills
I luv SouthWest Coast Refills. Always great quality. Delivered straight to my door
26. april 2024
Besvarelse fra SW COAST REFILLS
Brilliant! Thanks Hayley, we love delivering fresh produce to your door each week!
Great local business, win-win!
Good range of products and great service. It's so nice to be able to support such a fabulous local business. Win-win!
16. marts 2024
Besvarelse fra SW COAST REFILLS
Thank you for your review Jane!
Brilliant service and lovely items
Brilliant service and lovely items, the quantity you want and eco friendly packaging
22. marts 2024
Besvarelse fra SW COAST REFILLS
Hello Janine, thank you very much for taking the time to review us! We are happy you like our packaging choices, at times they can look not-so glamorous!
Good reliable service
Good reliable service. Top quality products and value for money
29. februar 2024
Besvarelse fra SW COAST REFILLS
Hi Natalie, thank you for your honest review, we are super pleased that you find our product range value for money 🤗
Besvarelse fra SW COAST REFILLS
Hello Peter, Thank you for your positive review of our small business.
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