Poor customer relations to resolve problems. No attempt to call or email Instead they just ask for money for products that never arrive. Nearly £30 spent to receive nothing. Then when asking for help... Se mere
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Se, hvad kunderne siger
I love this shop, owner and staff are always helpful and friendly and the produce and products are good quality. I tried the Mediterranean soup kit, good quality ingredients and it made 4 good hear... Se mere
Great little shop, very clean and organised. Run by a lovely young couple who are both friendly and helpful. Generally reasonably priced and good products. So far I have tried the skincare, reusable... Se mere
I have purchased many fruit and veg boxes from south west coast refills.. And I am never disappointed. The veg is always lovely quality, it stays fresh for so long and I love the variety of what we... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are a zero waste shop based in Weymouth, Dorset. We sell ethical and sustainable homewares, refills and products for a zero waste lifestyle. Planet friendly items for home and garden, vegan beauty, skin and hair products. Order online for UK delivery. In store we have an extensive range of dried organic and non-organic foods, fresh fruit and vegetables, plant milks and much more!
Kontaktoplysninger
29 St Thomas Street, DT48HP , Weymouth, Storbritannien
- hello@southwestcoast.co.uk
- southwestcoast.co.uk
3,7
Middel
319 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business & thank you for shopping independently with us! ✨
Love the SW coast veg box
Love the SW coast veg box, very tasty, highly recommend, feels good to support local farmers.
15. oktober 2025
Always a great place to shop
4. oktober 2025
My favourite local shop
What's not to love about this little Aladins Cave, of ethically sourced, locally sourced and natural produce, from fruit and veg, dry store, to natural refill toiletries and cleaning products, amongst many many other things. This little independent shop in the heart of Weymouth is my go to for my groceries,and love I am making a greener footprint by reducing my plastic use by about 70%.
If they haven't got what you are looking for, just ask, if they can source it for you they will.
12. september 2025
Happy customer
Delivery was perfect. The produce is really nice..i just feel the duck eggs are a bit expensive.
25. september 2025
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to leave a review. When online orders are placed, all our prices are clearly displayed.
I messaged them regarding delivery…
I messaged them regarding delivery date. They replied quickly and explained my options. I opted for next day delivery and it arrived next day!
11. september 2025
Ethical shopping
SW Coast Refills are a local retailer with an ethical focus.
They go above and beyond to meet the shopping needs of the client.
21. august 2025
Fresh fruit and veg delivered to the…
Fresh fruit and veg delivered to the door by a local, fiendly and sustainable company
7. august 2025
Only 4 months left on best before date!
28. maj 2025
Besvarelse fra SW COAST REFILLS
It’s a stock cube. Which as you well know has been discontinued by supplier and is out of stock pretty much everywhere. 5 Months as per the Best Before which has been confirmed as October 2025 is not unreasonable. As per our email to you, if you are unhappy with your item(s), may I suggest getting back in touch with our team, and arranging to return and refund your items as per our terms and conditions. Thank you for the lovely review.
Great
Great, fast response when they didn't have enough in stock for my order. Just an almost immediate refund.
10. marts 2025
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! Sorry we couldn’t fulfil your order in this instance, but we really appreciate the review of your experience✨
Excellent service and product
I purchased a bottle of Dorset Naga hot chilli oil, which unfortunately was lost by the couriers. SW Coast Refills were very responsive and immediately sent off a a replacement. The product is excellent - extremely hot, just as promised!
3. februar 2025
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
The staff were really friendly
The staff were really friendly, and helped sort out things out straight away when Evri lost the delivery, so I reallly appreciate the effort they put in.
How it took Evri 8 days to delivery the package I do not know. Seriously, it would have taken half the time to deliver 200 years ago by stagecoach.
13. februar 2025
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! Also thank you for acknowledging the issue with our chosen courier, we are reviewing our courier service on a month by month basis and your feedback is valued✨
Great, fresh vegetables
As always, the veg is lovely and fresh.
My only tiny grumble is I would of preferred slightly bigger jacket potatoes, but that's it.
I really like the nut roast, they're hard to find!
I add some chestnut purée to mine. You could add loads of stuff, and it's just as good on its own.
7. februar 2025
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Another delivery of fresh fruit and…
Another delivery of fresh fruit and veg, lovely tasty produce….blood oranges are fabulous…thank you 🤩
31. januar 2025
Besvarelse fra SW COAST REFILLS
Thank you Anne for taking the time to review our small business, and for shopping independently with us! ✨
Very happy.
First class service and delighted with the pasta I purchased. As yet I haven’t used the rice so can’t comment on that. Overall, though, very happy.
3. januar 2025
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Missing item
I did have an issue with my parcel and it was sorted out by Emma very quickly, so very happy with the result.
13. januar 2025
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
Lovely vegan cheese and great customer…
Lovely vegan cheese and great customer service 💚💚💚
10. december 2024
Besvarelse fra SW COAST REFILLS
Thank you so much for taking the time to review our small business, and for shopping independently with us! ✨
Fantastic Christmas veg box
Fantastic Christmas veg box. Fresh and delicious, perfect for our family Christmas lunch!
23. december 2024
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
This wonderful shop is a pleasure to…
This wonderful shop is a pleasure to visit and they truly go the extra mile for thier customers.
12. december 2024
Besvarelse fra SW COAST REFILLS
Thank you for taking the time to review our small business, and for shopping independently with us! ✨
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