It's really a bad company. The customer service is awful. Never fix any issues. You make a Playlist for your business and only a handful of songs play. The sonos integration is very limited. No... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
It's really a bad company. The customer service is awful. Never fix any issues. You make a Playlist for your business and only a handful of songs play. The sonos integration is very limited. No... Se mere
Virksomheden har svaret
We’ve been using soundtrack for a few months now for our hospitality business. Our favourite genre is acoustic hits. The music gives beautiful ambience to our venue, and almost every day a customer... Se mere
I have been very happy with Soundtrack overall. The playlist selection is excellent, and both the controller and mobile app make the system very easy to manage in a business environment. The exp... Se mere
Virksomheden har svaret
Creating playlist for Holiday was never been easier. Please add more theme for different time; morning, afternoon, evening and night. Different genre will be better; Pop, Rock, jazz, etc. More option... Se mere
Soundtrack is the world's leading music streaming service built specifically for business. Founded by Ola Sars, co-founder of Beats Music, the platform empowers global brands to stream music legally and strategically in commercial spaces. Soundtrack is currently used in 73 countries by global companies such as Uniqlo, Dr. Martens, Four Seasons, Kiehl's, Joe & The Juice and Tag Heuer. With a catalog of more than 125 million tracks, tools for playlist control across multiple locations and built-in licensing compliance, Soundtrack helps brands deliver consistent, emotionally resonant experiences while protecting artist rights.
Gavlegatan 16, 113 30, Stockholm, Sverige
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Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mostly I use it with Sonos in my bar. It's reliable, works really well, and has almost all the same music as Spotify. Love it.
The Design of the website is really beautiful -
Everything is super easy to use and intuitive!
The playlists are not great but we’ve kept using their service anyway. However what really bothers me is that they enlist you on an annual subscription and then take the annual payment without notifying you first or letting you know it’s up for renewal.
They take the payment and then state no refunds are possible. This is bad business practice. Customers should always be given the option to not auto renew and they should always be notified in advance when a large annual payment is going to be taken. Terrible customer service.

Besvarelse fra Soundtrack
seamless music selection, on the fly adjustments and changes, great selection of playlists for all different moods, great customer care
In our Pizzeria our Clients love our playlists powered by Soundtrack
I really enjoy the sound quality of your streaming service, it was one of the main reasons I chose Soundtrack Your Brand in the first place. The music selection is also excellent, with a wide range of genres like Pop, Jazz, and Classical.
Avoid like the plague, very underhand customer service and refuse to help or reimburse my money. I had one venue and invoices for one venue. They have been charging me for two and trying to tell me its my fault. I only ever had one zone which they know.
Can’t seem to supply the second invoice for the (clearly a mistake) other account with no zone.
You are at their mercy and unlikely to have any decent outcome from them. Will not be using again for my second venue. Wasn’t much good anyway.

Besvarelse fra Soundtrack
Service is awful. We've had calls to our helpdesk repeatedly because it sticks on a few songs and won't download new ones and the web interface always says it's a firewall issue (which isn't possible since we gave it direct access to the internet past our switch). We've even paid outside IT techs to work with them on it. We bought their device hoping it would remedy the issue, and it still constantly goes down. I constantly receive emails about technical issues, so they can't deny that they have significant service problems. It's an annual subscription or I'd cancel immediately. I've marked my calendar for next January so we can make sure to not be charged for the lack of service again.

Besvarelse fra Soundtrack
It's really a bad company. The customer service is awful. Never fix any issues. You make a Playlist for your business and only a handful of songs play. The sonos integration is very limited. No control or user customization. The price is double their competition. Do yourself a favor and use something else for your business. The latest update includes free static for the songs that do play.

Besvarelse fra Soundtrack
I’ve been curation with Soundtrack since 2017.
The platform continues to evolve and get better every year. The scheduling, remote app and pulling for Spotify or internal is still next level.
I can go on, I have all my clients on Soundtrack.
Very lovely to sign on and play music in store in a few minutes, and the support team of Soundtrack is great!
I'm in love with the sportswear mix in my store. Music is always going well.
Since joining SoundTrackYourBrand our work life has greatly improved. Our in-shop music experience directly reflects our culture, and we were hesitant to let another company manage it. This is because, considering the music selection for our 25 locations that are open 12 hours, 7 days a week was a huge undertaking and required a fulltime curator. Not only do they have to find music on brand, but they also had to distribute, pay licensing fees and make sure the 300+ were happy with their selections. And there's no way to make sure that 300+ people are all happy with the music, let alone the clients. Now work life is simple, STYB has millions & millions of songs to play, AI playlist generator, music schedules, programmed house announcements, and ensure artist are receiving royalties for their songs. Set up was easy, we had the choice of integrating with our SONOS or where we have standalone systems plugging their players into the inputs and streaming through there. Price is great, so is the music selection and ease of use. Can't recommend any higher!
We’ve been using soundtrack for a few months now for our hospitality business. Our favourite genre is acoustic hits. The music gives beautiful ambience to our venue, and almost every day a customer comments on how much they enjoy the music, and ask about whoever the current artist playing is. Great mix of modern and past hits and olden treasures - thank you! & I think it is helping some lesser known artists get some new fans 💕
Happy new year!
Very pleased with the Soundtrack platform so far. The building of playlists and schedules is simple and the selection of music is refreshing. We've had compliments from staff in stores, to whom it makes a big difference.
They have a great selection of music that matches my business profile.
An absolutely wonderful platform giving you absolute control. Does what it’s supposed to do, takes the heavy lifting out of putting your music together but gives you the flexibility to be able to put your own personal stamp on your playlists. Absolutely blown away.
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