Sound Travel & Bundl Anmeldelser 

295
TrustScore 4 ud af 5

4,2

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Amazing experience, great hotel and concert experience went very smoothly no problems at all. If there was one thing worth mentioning is probably allowing check-in earlier than 3pm. We had an issue wi... Se mere

Bedømt til 1 ud af 5 stjerner

I was unable to attend due to falling ill. I contacted bundl & notified them to be told that there was nothing they could do due to being so close the date I would be attending. Unfortunately I am una... Se mere

Bedømt til 5 ud af 5 stjerner

The Bundl experience was overall very enjoyable. Communication from Bundl was excellent. I contacted Bundl customer service once, who were brilliant and solved my issue. The hotel was very clean,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We used Bundl to book tickets and accommodation to see Pitbull Blackweir in Cardiff. The site was easy to use and kept you regularly updated via email. Concert tickets come through on your ticke... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejsearrangør

Skrevet af virksomheden

Book your event tickets online. Official ticket and hotel packages. Handpicked hotels, flexible payments, limited availability.


Kontaktoplysninger

  • Bloomsbury Way 40, WC1A 2SE, London, Storbritannien

  • sound.travel

4,2

God

TrustScore 4 ud af 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 84 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(295)

74 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent comms

Booked through this company for my parents birthday present. Take That concert & overnight stay in London. The company were in contact & provided details at all times. Would recommend.

27. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing experience

Amazing venue, amazing lighting, amazing backing band and amazing visuals. The whole Abba Voyage experience was fabulous. It was like Abba were actually there. Cannot fault anything about it - truly mind-blowing and I would definitely recommend.

20. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Booked the ABBA Voyage hotel & ticket…

Booked the ABBA Voyage hotel & ticket package through Ticketmaster but fulfilled via Sound Travel. I wanted to add nights and upgrade my room and found the staff at Sound Travel were quick to respond, friendly and helpful.

13. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Booked the ABBA voyage package

Booked the ABBA voyage package. Everything ran seamlessly the hotel was fantastic and only a 10 min tube ride from the arena. Would recommend this to everyone. A fab experience from start to finish.

20. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Straightforward and easy process.

Straightforward and easy process.
Booked hotel and theatre tickets for Take That in Leeds. Sound Travel were really easy to use and the hotel was in a central location to the venue. Breakfast was included in our rate - added bonus! Would definitely use them again.

20. april 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Sound Travel package

Booked hotel and ABBA VOYAGE package for 4 people l couldn’t fault sound travel everything went smoothly, I had to get in touch with sound travel due to a printing error they were quick to respond and sorted the issue fast

23. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended

I have purchased hotel and ticket packages in the UK with Sound Travel multiple times. I've never experienced any problems with them. When I reached out to them once with a general enquiry regarding a booking, they replied swiftly with the information I needed. Would definitely use again.

22. marts 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Faced significant challenges due to…

Faced significant challenges due to time zone differences and lack of timely support. Despite booking a Twin Room package, was informed by the hotel of a King Room allocation, with no immediate resolution offered. Required extensive follow-up, including six lengthy phone calls, to address the issue. Nearly incurred substantial additional costs due to potential rebooking. Communication and resolution efforts with Sound Travel were ineffective. Resolution was ultimately achieved thanks to the exceptional assistance of a Crown Hotels staff member.

17. februar 2024
Uopfordret anmeldelse
Sound Travel & Bundl-logo

Besvarelse fra Sound Travel & Bundl

Hi Sarah,

Thank you for taking the time to provide us with your feedback and we apologise for the challenges that you experienced with your room allocation.

I can see that we were in contact with the lead package holder, Nathan, and that he requested to have 4 people sleep within the room that was booked. Our team advised at the time that each package is for one double room for 2 people, and due to the last minute nature of the request he would need to liaise directly with the hotel to arrange the additional rollaway beds for the 2 additional guests.

Within our customer account area, we also advise customers that the twin booking request is a request and that we will do our best to accommodate based on the availability of the hotel, but it cannot be guaranteed.

Thanks,
Sound Travel

Bedømt til 5 ud af 5 stjerner

They keep you informed!

They gave updated information at regular intervals. They made sure we knew everything in preparation for the Taylor Swift Concert and hotel stay. There were perks included once we arrived to the hotel. We had a smooth and positive experience. No complaints.

26. februar 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Poor communication and hotel miles away

Concert good but hotel miles away with no connecting buses. Minimal info given on how to get to venue. Thanks to Sound Travel we missed the last act as we had to go for the last train. Hotel excellent but will not use Sound Travel again.

30. juni 2023
Uopfordret anmeldelse
Sound Travel & Bundl-logo

Besvarelse fra Sound Travel & Bundl

Hi Kath,

Thank you for taking the time to provide us with your feedback.

We're glad that you enjoyed your hotel stay and are sorry to hear that you experienced challenges with your travel from your hotel to the event. Within the booking flow and within your Sound Travel account area, we provide links to bespoke web pages that display all the information in regards to the location of your hotel, distance to the venue and the best route possible to get from the hotel to the venue for your event. We also send multiple pre event emails as a reminder of all the information relating to your hotel that you need to know before the event as well as recommended travel routes .

Thanks,
Sound Travel

Bedømt til 3 ud af 5 stjerner

Vague information regarding ticket…

Vague information regarding ticket collection. Had to keep pestering via email.
The hotel was next to dreadful.
Tired, very dated rooms, breakfast wasn't great either. Filthy floors, tables, etc, and underwhelming staff wherever you went.
Radisson Blue Cardiff FYI

3. juli 2023
Uopfordret anmeldelse
Sound Travel & Bundl-logo

Besvarelse fra Sound Travel & Bundl

Hi Jax,

Thank you for taking the time to provide us feedback.

Within your Sound Travel account area, we provide a PDF confirmation which displays all the information in regards to the location of your hotel, distance to the venue and the best route possible to get from the hotel to the venue for your event. We also sent multiple pre event emails as a reminder of all the information that you need to know before the event.

We will also pass on your feedback to the hotel in regards to your experience

Thanks,
Sound Travel

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