Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Stung by an auto-renewal of the product Pixio Photo Studio Ultimate. The company refused to refund me after I informed them on the day of the charge that I no longer needed their product. Having u... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered a license and the code doesn't work, I've emailed them 3-4 times regarding this matter, they say they respond within 1 hour but now it's been 4 days. Do not buy from them, they sell USED... Se mere

Bedømt til 5 ud af 5 stjerner

I incorrectly ordered the wrong edition of Windows (Home, not Pro) which was completely my fault. I emailed the support team who emailed back within minutes and helped me change my order for the c... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered a licence and licence did not activate. Had no response from Software Gurus and have escalated with paypal. They have not responded to paypal either. DO NOT buy from them their licences do not... Se mere

Virksomhedsoplysninger

  1. Computersoftwarebutik
  2. Softwarevirksomhed

Skrevet af virksomheden

SoftwareGurus.co.uk is the #1 top online store for software, a one-stop shop for downloadable software.


Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

144 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Pre-sale responses were quick.
Post sale responses were of great help in sorting
an upgrade issue from win10Home to pro. Several exchanges via email were able to guide me on issue and
eventually eveerything sorted. All within about 6 hours.

26. september 2022
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Professional customer service

Ordered Windows 10 professional key, didn't work. Sometimes this happens, so i ordered another one, they sent me the exact same key.

Edit: Because of the second key being exactly the same, I rushed to say scam and didn't go through the support team. The support team were very helpful and professional and have since refunded me for both purchases.

21. september 2022
Uopfordret anmeldelse
Softwaregurus-logo

Besvarelse fra Softwaregurus

Hello Richard,

Sorry that you experienced an issue with our license. We didn't receive any email from you about this. Please contact the support team so we can sort this out.

Bedømt til 5 ud af 5 stjerner

Amazing customer support

Having bought a Windows 10 Pro activation code at a good price from SoftwareGurus, I then had lots of problems installing on my old Windows 7 laptop (problems which were nothing to do with the code I bought). The support team were amazing. They came back to me on the same day and suggested solutions. When these didn’t work they kept coming back to me until finally I got it to work. Customer support is vital and I cannot recommend these guys too highly. 5 stars!

27. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

I purchased a Win 10 pro licence from SoftwareGurus at a competitive price and after following all the build instructions, all worked well, the OS updated etc., but it would not Activate. SoftwareGurus were extremely helpful in diagnosing the problem and sending me the extra information I needed to help solve the problem. With their support, the issue was fixed and my Windows 10 Activated. I would recommend this company for their polite, helpful nature and persistence - at no extra charge, until such a software problem is resolved.

13. maj 2022
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Customer service non-existent

Although I did not have a problem with the purchase itself, key was provided and process was fairly straightforward. The after sales service is non-existent, their contact form does not work and does not submit your query and I have emailed them directly with no response. For a company that states on their website they pride themselves on service and are here to support this is appalling.
Update post reply from software guru: the company are claiming they did not receive my communications and also not accepting responsibility that their contact form did not work after several attempts. After sending follow up communications I finally made contact. Surprisingly a year later the company decided to address my review which is very strange considering the time elapsed and is stating that my review is inaccurate and a lie. I have no reason to leave a misleading review but the company does have a reason to slander customers who leave honest reviews not on their favour. To be clear I sent several communications to the company and did not get a response until follow ups communications were sent. Both parties have evidence of communications sent and dates so for a company to accuse a customer of being untruthful is really quite unpleasant and inaccurate. I would like to add upon speaking to the company offline after receiving their response to this review a year later they were very defensive and inappreciative of the customers point of view and despite me asking them to stop contact on two separate occasions, they continued.

24. juni 2021
Softwaregurus-logo

Besvarelse fra Softwaregurus

Hello SP,

Please do not leave misleading reviews. You provided us with the email that you claim we did not respond to. Upon looking into it we found that your email contained a Non Delivery Report error that you did not notice. This meant that your email client failed to send the email. You claim "both parties have evidence" however we proved we do not have your email with those dates in our records, not sure why you lied about this. We thought that the evidence of the Non Delivery/Failed to Send error message that was in your email file would put this issue to rest and explained it was no ones fault and that sometimes email clients can fail to deliver an email, but for some reason you were adamant that we take the blame for your email clients failed delivery. You also did not contact us on multiple occasions.

We have no idea why you have decided to be untruthful in your review and continue to be threatening and harass our email, calling our support team "ignorant" and "inexperienced", even after we asked you to cease contact.

Best regards,
SoftwareGurus Support Team

Bedømt til 5 ud af 5 stjerner

Windows 10 pro license key.

Windows 10 pro license key.
The license key is a digital version.
I had barely finished paying via PayPal & the license was already there, entered into my fresh install of Windows 10 Pro 64Bit & it worked straight away with no problems.
Would use again.
Thanks.

1. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

WOW!!!!!

WOW! Just.......WOW!

MASSIVE Win 10 licence key issue on a mission critical. needed for working from home machine, SOLVED in less than a minute by downloading new key from SOFTWAREGURUS!!!!!!

CANNOT BELIEVE HOW QUICK & HOW GOOD THESE FOLKS ARE!!!!! BRILLIANT!!!!! WOW!!!!!!!!

23. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Extremely helpful and knowledgeable

This company proved to be extremely helpful and answered all my questions quickly, it's the reason I decided to use them, I highly recommend them.

Update: I've used this company three times in as many years and haven't had a single issue, the prices are more than fair and you couldn't ask for more.

6. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding customer service

Outstanding customer service! Had an issue with trying to activate my Windows product key however the customer service team were prompt to reply and help out. Would definitely recommend and will be using again in the future.

26. marts 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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