The whole experience was so easy the salesmen was very knowledgable and left us to make our mind up unlike the previous shop we visited were we felt under pressure.At Sofology it was all sorted and al... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wayne was helpful, answered questions and showed us many options but we bought the first sofa we sat on! We did add a few extras like heated seats and insurance so Wayne was upselling. Now we await t... Se mere
Virksomheden har svaret
Mel was really great and spend time with us discussing what we were looking for including fabric, price range and size
Virksomheden har svaret
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- også i
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelforretning
- Møbelpolstringsbutik
- Møbeltilbehør
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Storbritannien
4,9
Fremragende
2 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well done Mel
What pleasure dealing with Mel and the team at Norwich Sofology
No pressure very relaxed experience
Thanks
5. februar 2026
Besvarelse fra Sofology - Norwich
Thank you for taking the time to leave a 5-star review!😊
Besvarelse fra Sofology - Norwich
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Besvarelse fra Sofology - Norwich
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Besvarelse fra Sofology - Norwich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good Sofas, Better People (Mel and Declan)
We first visited the shop and were greeted by Mel, who told us to let him know if we had any questions and left us to browse, which was very nice as many sales-people at other sofa-shops felt a bit pushy. He came to check in with us and answered questions regarding the sofa we were interested in, and didn't make us feel forced to buy there and then
We then came back to purchase the sofa, where we were greeted by Declan. He was very friendly and left us to it when we had a little browse at the start. Again, he answered the questions we had left and explained all the add-ons etc... with our order. Once we placed the order he didn't make us feel rushed to leave anything, let us finish our drinks and have a good chat until we were ready to go.
Can't fault either of them one bit.
2. februar 2026
Besvarelse fra Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great experience at Sofology Norwich
Great experience at Sofology Norwich. Sales assistant Laura was so helpful (without being in any way pushy) and was very conscientious in going through all the options and paperwork. Her colleague John also very sensibly suggested to measure up to double check before purchasing. All in all a very satisfactory experience.
2. februar 2026
Besvarelse fra Sofology - Norwich
Thank you for this great review Julie!
Great service
Laura Yorke was very helpful both in the store and on the phone when I placed my order. She has a pleasant friendly manner, was well informed without resorting to a hard sell and it was a pleasure to deal with her. Hope the furniture when it arrives is of an equally high standard
2. februar 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.
New sofaFrom start to finish excellent service
From start to finish excellent service very helpful very pleased with our purchase didn’t catch the gentleman name who served us 💯 many thanks
2. februar 2026
Besvarelse fra Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Friendly and professional service from…
Friendly and professional service from the Norwich branch. Mark looked after us and was informative and so helpful. Thanks all - would recommend
1. februar 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Fantastic Service
Fantastic service, really happy with our purchase and Mel from Norwich branch was top notch. We can’t wait to get our comfy new sofa 🤩
1. februar 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Mark was the person to support us to…
Mark was the person to support us to buy the sofa, and made our experience very positive and easy to complete. Highly recommended.
1. februar 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Besvarelse fra Sofology - Norwich
Thank you for sharing your experience
Mark was extremely helpful in every way…
Mark was extremely helpful in every way - taking us through various options thoroughly and in a very friendly manner. Much appreciated.
24. januar 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Great customer service
Great customer service. Mel was extremely knowledgeable and offered great guidance, taking the time to explain everything about our purchase. He was thorough, professional, and attentive throughout. We left very pleased to have found exactly what we wanted.
24. januar 2026
Besvarelse fra Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great experience
The sales personnel were really knowledgable about their product and were not pushy. The quality of the product was excellant and our sales consultant Marcus Batch completed our purchase explaining everything to us enabling us to sign in confidence.
25. januar 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Norwich
Thank you for sharing your experience James :-)
Declan 5 stars!!
Declan greeted me on my 1st visit to the store I knew already what I wanted so he talked me through everything and reassured me from start to finish!
Had a few nightmares on day 1 due to my own fault for not measuring the space for the sofa! 2nd day i visited declan and told him I've made a mistake the sofa will b 2 big I need 2 go for the smaller version! Although this was a little complicated at 1st the monies was transferred over to the new sofa!
Thank you so much for your help and understanding! Now all I gotta do is wait for the sofa to arrive!
1 happy customer and a daughter who swindled an electric chair 💺 added to package!! Hahaha thank you again!
Highly Recommend 🌟🌟🌟🌟🌟
24. januar 2026
Besvarelse fra Sofology - Norwich
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
I had a fantastic experience at…
I had a fantastic experience at Sofology Norwich, mainly thanks to Marcus Batch, who was my sales consultant. From the moment we started speaking, he was friendly, professional, and extremely helpful.
Marcus took the time to understand what I was looking for, explained all the options clearly, and guided me through the process without any pressure at all. His knowledge and honest advice really helped me make the best choice, and I felt confident and reassured throughout.
Outstanding customer service and a genuinely positive experience. Marcus is an excellent sales consultant and a real credit to Sofology. I would highly recommend both him and the Norwich store.
25. januar 2026
Besvarelse fra Sofology - Norwich
Thank you so much for sharing your positive experience and for recommending us after your recent visit to Sofology. We're delighted to hear that your time with us was enjoyable, and we truly hope you found the perfect sofa to suit your home and style. If you have any further questions or need assistance with your purchase, please know that our team is always here to help. Your feedback means a lot to us, and we look forward to welcoming you back in the future!
Marcus
Marcus, the sales assistant was great. Let us look around at our pace before he approached us and was extremely pleasant. Very helpful and not pushy at all. Gave us all the information we needed. Came back the following week, sought him out and bought a sofa. Great job from him, well done.
25. januar 2026
Besvarelse fra Sofology - Norwich
Thank you for taking the time to leave a 5-star review!😊
Great Sofa Shopping Experience
Staff are helpful but not overbearing, the sofas in the shop are probably the best around, all very different some ultra modern and some very traditional
24. januar 2026
Besvarelse fra Sofology - Norwich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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