We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... Se mere
Virksomheden har svaret
We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had... Se mere
Virksomheden har svaret
The service was 1st class. Laura Yorke was extremely helpful while we were choosing our new purchase. We were having issues ordering a material swatch on line. We phoned the store and Declan came thro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Storbritannien
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We have had such a great experience at…
We have had such a great experience at Norwich Sofology. Really pleased we choose to buy from them.
13. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Friendly, efficient and helpful staff
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any questions we had. Hopefully the sofa itself will live up to expectations.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sofology - Norwich
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Besvarelse fra Sofology - Norwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Besvarelse fra Sofology - Norwich
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Besvarelse fra Sofology - Norwich
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sales people were knowledgeable
Sales people were knowledgeable, helpful and friendly without being overbearing or pushy.
25. maj 2026
Besvarelse fra Sofology - Norwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Shop staff very helpful and didn’t feel…
Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service.
Lauren assisted us on our first visit and guided us to the sort of settee we were looking for. Great patients and understanding. On our return visit to decide on colour choice Mel assisted us and was most helpful.
18. maj 2026
Besvarelse fra Sofology - Norwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Fantastic experience...............
We recently visited the Norwich store to purchase a suite. We are very pleased we did as we received outstanding customer service from Laura. The help we received was outstanding. Any questions we had were answered promptly and made our purchase so quick and easy. We know we found the perfect suite for us due to Laura's help. Fantastic experience.
13. maj 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.
Excellent customer service.
The service was 1st class. Laura Yorke was extremely helpful while we were choosing our new purchase. We were having issues ordering a material swatch on line. We phoned the store and Declan came through in fine style.
9. maj 2026
Besvarelse fra Sofology - Norwich
This is a great review, thank you for sharing your experience :-)
I visited the store 5 times before I…
I visited the store 5 times before I picked my sofa's. I felt no pressure and found the staff friendly and knowledgeable answering all my questions, in all receiving excellent customer service.
5. maj 2026
Besvarelse fra Sofology - Norwich
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
really good service
really good service，best smart sofa，enjoy new sofa，thank you very much
3. maj 2026
Besvarelse fra Sofology - Norwich
Thank you for sharing us 5 stars :-)
The whole experience was great
The whole experience was great. I couldn't fault nothing. Staff were all good. And the gentleman that served us was wonderful
26. april 2026
Besvarelse fra Sofology - Norwich
What an amazing review, thank you so much for taking the time to write this 😊
Mark was extremely helpful
Mark was extremely helpful. We didn't feel rushed or under any pressure to buy. He explained everything to us so we knew exactly what was expected when we purchased our sofas. Great service.
19. april 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Norwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Laura who served us was extremely…
Laura who served us was extremely helpful without being pushy. She was friendly and engaging, listening to what we were after and even supplied us with coffee! We didn't think you had anything to suit us originally but Laura pointed out the perfect suite.
4. april 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you for taking the time to leave a 5-star review!😊
Besvarelse fra Sofology - Norwich
Hi there, thank you for your review. Another great review for Declan, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Norwich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Laura from Norwich store was brilliant
Laura from Norwich store was absolutely brilliant on helping me with my choice of corner sofa. She put my mind at ease and customer service was impeccable .
27. marts 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you for your review. Another great review for Laura, we will make sure to pass this on! Have a nice day.
Great service
Great service, beautiful sofas, delivery I can't say about yet, long wait of 12 weeks tho
25. marts 2026
Besvarelse fra Sofology - Norwich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Absolutely amazing!My mums buying one…
Absolutely amazing!My mums buying one of the sofas and there’s a lot of good features to it,the staff are wonderful and the one we have is even offering us drinks!We are also being given some gifts since it’s Easter!Sofology you are amazing!Best place ever,most comfy sofas ever!!Thank you so much Mel!!(staff).
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofology - Norwich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.