I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Se mere
Virksomheden har svaret
Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
Virksomheden har svaret
Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Skrevet af virksomheden
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Kontaktoplysninger
3,8
God
271 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful personalised photo advent…
Beautiful personalised photo advent calendar, a lovely idea as a present for family members.
Good size, good quality prints.
Very fast printing, ordered 22nd Nov, dispatched 25th Nov, but only arrived 4th Dec, and I'm posting on to UK and Australia, so will be very late!
Delivery partner in Ireland left out in the rain, and there was no plastic packaging only cardboard which was saturated, all calendars had to be dried out, now a bit wavy!
So, a lovely personalised advent calendar, with nice quality printing, but a little let down by delivery.
Would recommend buying but would recommend doing early Nov, and would strongly recommend to Smartphoto to use some waterproof packaging, compostable plastic to avoid non recyclable plastic would be fine, but as too big to fit through letterbox and as couriers will leave in easiest place, waterproof packaging would be better. Thank you for a beautiful calendar.
25. november 2024
Besvarelse fra Smartphoto
Hi
Thank you for your review. I’m sorry to find that you received a damaged product. Please contact our customer service to file a complaint. We will make sure that you will receive a replacement order as soon as possible. Thank you.
Warm regards
Miia @smartphoto
Product
The 2025 diary that I created includes photographs and relevant dates & events, it will be a lovely gift that lasts the whole year
26. november 2024
Besvarelse fra Smartphoto
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Very nice products!
Very nice products, print is high quality, I love my new cereal bowls!
31. oktober 2024
Besvarelse fra Smartphoto
Hello Marcia, thank you for the lovely review and we hope that you can enjoy the cereal bowls with joy for a long time ahead!
Warm regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi Terry,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi Sarah,
Thank you for your feedback!
I‘m sorry to hear that you haven't received your order yet.
Please send us on https://www.smartphoto.co.uk/contact with your order number and details. We will make sure to investigate this further and file a formal complaint. Thank you.
Warm regards,
Miia @smartphoto
Good Value
Cost was reasonable and photos arrived on time. Would have preferred a bigger version but probably my fault for not checking beforehand.
Happy to recommend.
6. november 2024
Besvarelse fra Smartphoto
Hi Colette,
Thank you for your lovely review and comments, this means a lot to us.
If you wish to make a change to your product, contact us on https://www.smartphoto.co.uk/contact , we are happy to offer you our smartpromise!
Contact us and we will tell you more about this.
Best regards
Miia @smartphoto
Excellent service
5. november 2024
Besvarelse fra Smartphoto
Hi Pamela,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great Quality of the product.
24. oktober 2024
Besvarelse fra Smartphoto
Hi Karam,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Excellent service and great customer…
Excellent service and great customer care! The family calendar makes for a great Christmas present
21. oktober 2024
Besvarelse fra Smartphoto
Hi Peter!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Very disappointed & upset
One of the globes was cracked & all the water had leaked out when I received it. I was very disappointed & upset when I saw it.
11. november 2024
Besvarelse fra Smartphoto
Hi Esther,
Thank you for your review. I’m sorry to find that you received a damaged product. Please contact our customer service to file a complaint. We will make sure that you will receive a replacement order as soon as possible. Thank you.
Warm regards
Miia @smartphoto
Way better and clearer than I expected
Way better and clearer than I expected! Love it x
28. oktober 2024
Besvarelse fra Smartphoto
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Brillant, will order more
Brillant
Will order more
Went home very quick
Beautiful finish
Great quality
22. oktober 2024
Besvarelse fra Smartphoto
Hi Mikael,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Waste Of Time...Slow turnaround In …
Waste Of Time...Slow turnaround In ..smal photos not for me.. best to go to your local Chemist..
18. oktober 2024
Besvarelse fra Smartphoto
Hi Jerry, so sorry to hear that you aren't happy with your order. If you haven't been in touch with our customer service please don't hesitate to contact them!
Have as nice day!
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi Bernadett,
Thank you for a wonderful review and 5 stars! It should be simple, smart and fun to order products - with a great result. We are happy to find that you like the quality of our products and service.
Best regards
Miia @smartphoto
Not worth it
For some reason it got delivered but everything is back to from and it’s like a left handed book. It’s not great
15. oktober 2024
Besvarelse fra Smartphoto
Hi Nora,
Please contact our customer service regarding this and we will look in to it!
Best rgards
Miia @smartphoto
Not a great experience
I wasn’t happy with my framed photo from Smartphoto. Some of the pictures were very blurred and with the cost of getting it done, I was very disappointed especially with it going in the wall in one of my rooms.
3. oktober 2024
Besvarelse fra Smartphoto
Hi Sarah,
Thank you for your review and input, this is very important to us.
I’m sorry to find that you are unhappy with the quality of your photo products.
May I ask you to please contact our customer service, we are happy to assist you.
Contact us on https://www.smartphoto.ie/contact with details of your order and what you are unhappy with. I’m sure we can be of help. Thank you.
Warm regards,
Miia @smartphoto
Love the case and photo
Love the case and photo - only complaint is that the closing tab feels like it should be on the other side
4. oktober 2024
Besvarelse fra Smartphoto
Hi Sara,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Besvarelse fra Smartphoto
Hi Paula,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Good online experience with…
Good online experience with Smartphoto.ie, item was as expected and looks great on our wall.
Would recommend to anyone reading this.
26. september 2024
Besvarelse fra Smartphoto
Hello Joe,
Thank you for your nice review. It's always so much fun with satisfied customers!
Have a nice day :)
Warm greetings,
Miia @smartphoto
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.