SLLAC Anmeldelser 458

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Dream experience. Package arrived earlier than expected, glasses look just as they did online, and amazing price point. I used to buy from Warby Parker, but the quality genuinely seems better as wel... Se mere

Bedømt til 3 ud af 5 stjerner

After a crappy experience ordering there was an issue with brown tint shortage? And finally the pair i got after 3 months was acceptable. I've since tried to order another in the style I usually get... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Super cute sunglasses for my 4 year old who wanted a little razzle dazzle. I felt confident while ordering since there was a spot to upload her actual prescription- takes a little guesswork off of me.... Se mere

Bedømt til 3 ud af 5 stjerner

Glasses stated as light weight was not expecting very thin plastic, the quality isn't great but if you want affordable these are it. They Offered 50% refund, shipping and handling has to be done by my... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Brillegrossist

Skrevet af virksomheden

Sllac offers a variety of both high-quality designer and daily use with a wide-range of styles starting from $6 with full lens options.After we cut off a lot middle chanins, you can get favorite glasses with 30% of costco's price. If shopping by mistake, you can get free exchange or free return in 14 days without any reason, including full refund option. If there is quality issue in Sllac lenses , we not only offer free exchange, also offer one more price compensation for you. From the comfort of home, buying glasses online has never been so easier. With our virtual try on technology, simple navigation and risk-free policy, your new glasses are a click away. And the best part — that moment the glasses arrive at your doorstep! We are expert in eyeglasses, optician field, we will try our best satisfy your needs, as a new brand online, we will appreciate if you can share your buying experience. You are also welcome to contact us if you have any suggestions or special requirements. Sllac is available both online and offline to anyone anytime.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

458 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 93 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I was nervous about ordering from Sllac…

I was nervous about ordering from Sllac at first, but I am so glad I did! They came within 20 days after I ordered them. My lenses are perfect and frames fit me great. They came in a case with a glass’s screwdriver and a cleansing cloth. I will totally be buying from here again. So worth it when you know your exact prescription!

24. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

You get what you pay for!!

Frames quite nice. Distance vision OK but close vision completely out of focus. Consequently glasses are of no use to me, a waste of money! Very disappointing.

10. januar 2025
Uopfordret anmeldelse
SLLAC-logo

Besvarelse fra SLLAC

Hi, Finn, sorry for the inconvenience this brought to you. Could you please to provide your order number? So we can help you to check and resolve it.

Bedømt til 1 ud af 5 stjerner

I ordered 3 pairs of glasses

I ordered 3 pairs of glasses. The glasses are beautiful! I ordered another pair, I never received them! I have e mailed the company and I have never received a response. I would love to talk to someone! Great glasses, great quality, horrible customer service.

10. januar 2025
Uopfordret anmeldelse
SLLAC-logo

Besvarelse fra SLLAC

Hi, Laurette Mendez, for you second order, it was shipped out on Jan 31, you can track its shipping progress at this link: https://t.17track.net/en#nums=SF6045527587475. For standard shipping, it will take 6-20 business days to arrive. We sincerely appreciate your patience and support during this time. And we rechecked our emailbox but haven't found any emails from you, if require any further assistance or have any questions, please feel free to reach out to us. We're here to help.

Bedømt til 5 ud af 5 stjerner

Quick and Awesome Customer Service

I'm very impressed with their customer service folks. I ordered progressives, but didn't happen to think that the reading portion might be too narrow due to the frame type. I contacted them and they let me pick out a new frame and just pay the difference in the frame cost and shipping. I didn't have to send back the original glasses, which I was worried out because it would have been overseas. I will definitely purchase glasses from them again!

16. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Completely disappointed

Completely disappointed! They no longer have a virtual ‘try on’ option and I ordered a pair much too small for my face. I knew they had a 30 day return policy so I requested a return. The policy specifies that the customer pays the shipping which I did. I go to order a new pair and they don’t permit me to use their promotions on a new pair-which is at least a 30.00 value! I will NEVER order glasses from this company again!

25. november 2024
Uopfordret anmeldelse
SLLAC-logo

Besvarelse fra SLLAC

Hi, Sheila. We sincerely apologize for the inconvenience caused. Regarding the try-on function, we are currently working to improve it to better serve our customers as soon as possible. In the meantime, we recommend checking the frame measurements and comparing them with your old glasses to ensure the right fit.

And for not fit, we offer 100% store credits to purchase a new pair. Please note, however, that store credits cannot be combined with a discount code any more.

Thank you for your understanding, and please let us know if there's anything else we can assist you with!

Bedømt til 1 ud af 5 stjerner

I ordered a pair

I ordered a pair, they put the wrong address on it by mixing up North and South, USPS sent the package back to them that day before i had time to go in since i was at work, i contacted them and they where rude and dismissive and wont send me another pair since the first pair is on its way back to them. So not only do they get to keep mu money but they also get to keep the glasses. This place is a scam

18. november 2024
Uopfordret anmeldelse
SLLAC-logo

Besvarelse fra SLLAC

Hi, Yana, every order was shipped according to the order shipping info, we are unable to edit the shipping info without customers' permission. Unfortunately, we noticed the shipping info for your order was entered incorrectly, mixing up North and South, which caused the package to be returned.

We are currently waiting for the package to be returned to us so we can resend it to you. Alternatively, we can immediately remake your order for free and you would only need to cover the freight cost.

We replied to you both emails but failed delivery for "Recipient's email server is unavailable or has not accepted your message.", please contact us in ig/facebook and let us know how you’d like to proceed at your convenience. We’re here to assist you!

Bedømt til 1 ud af 5 stjerner

I have bought several pairs of glasses…

I have bought several pairs of glasses from them. As soon as I needed to return a pair in compliance with their 30 day return policy, they sent me back and forth emails for several days with request after request that made no sense. I provided them all the info they needed, I provided photos of the glasses, order number, and then after several more emails from them they asked me to “mark” the glasses showing they are crooked? They’re making this extremely difficult and it’s not even necessary because I was literally going to reorder more after this one pair was returned. They’re a fine company if you like the pair you receive but good luck if you need a return.

29. oktober 2024
Uopfordret anmeldelse
SLLAC-logo

Besvarelse fra SLLAC

Hi there, we’re sorry for the inconvenience this has caused. Could you please provide us with your order number? Once we have it, we’ll recheck it for you right away and resolve this for you as soon as possible. Thank you for your patience, and we’re here to help!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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