Gave 2 stars because I was able to get my pizza from another location here in okc. First the lady went to another location then she calls me and says she don't know how to get to me then says she will... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Firehouse Pizzeria was absolutely amazing. The two pizzas I ordered met all my expectations and the ingredients were fresh and tasted delicious. The crust was crisp on the thin yet tender on the regul... Se mere
Virksomheden har svaret
There seems to be some little thing that was done to the sauce that took it to the next level. 2 slices of Joe's Special, 1 Joe's special salad (w/2 house dressings), 1 Lasagna and then the Beef/Spina... Se mere
Virksomheden har svaret
Let me put in all my information and when i proceed the order it told me the store didnt deliver to my address. Than boom a notification to my phone saying money was taken out of my account for an tra... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Slice is the best way to order from and support local pizzerias - it's the only technology platform that partners with local pizzerias to make ordering authentic, handcrafted pizza easily accessible to people in over 2,000 cities nationwide. The Slice brand also empowers local pizzerias with the tech and data to compete with big chains while making delicious, authentic pizza easy to order.
Kontaktoplysninger
902 Broadway, 19th Floor, 10010, New York, USA
- 8889749928
- support@slicelife.com
- slicelife.com
3,3
Middel
2 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered for a delivery and didn't…
I ordered for a delivery and didn't even get a confirmation from the store. Over 2 hours. Have been in the apps help chat for 30 minutes and can't even get anyone to answer the phone.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi, we’re very sorry about your experience. We recently experienced a technical issue on our end that affected the orders, and we’re taking steps to ensure it doesn’t happen again. This issue was not caused by the restaurant. If you have not already been contacted or assisted regarding your order, please reach out to us at feedback@slice.com so we can help make this right.
App is nice until you have an issue…
App is nice until you have an issue then customer service is a black hole where no one actually works or responds to you.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Peter. We are very sorry to hear about the poor experience you had with our Support Team. Unfortunately, we had an outage incident at the same time that you ordered, which resulted in a delayed response, but this is not an excuse for what happened. Since then, the order had already been refunded, and we will provide you with additional Slice Credit for your next order as well. We will reach out via email with more information.
customer support is poor
Chat line and customer support is non responsive so if there is an issue with your order…you are on your own.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Steven. We are very sorry to hear about the poor experience you had with our Support Team. Unfortunately, we had an outage incident at the same time that you ordered, which resulted in a delayed response, but this is not an excuse for what happened. Since then, the order had already been refunded and we will provide you with additional Slice Credit for your next order as well. We will reach out via email with more information.
Slice makes it easy to order up a pie
Slice makes it easy to order up a pie. If it’s for my regular Friday night pizza at home or out of town looking for the best options, the app makes it easy. 10 out of 10, would recommend.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Matthew, thank you for the amazing 5-star review! We’re so happy to hear Slice makes it easy to find and order great pizza whether you’re at home or traveling. We truly appreciate your support and recommendation!
Beware using shared credentials (Google, FB, ...)
On the whole Slice has been a convenient way to order pizza & pasta from our favorite local place, Trio.
Yesterday, I received a notice that our order was in-progress. Except, we didn't order anything. I called Trio, who then called Slice. I got a callback within minutes & they resolved my issue.
Apparently, I had joined with my Google account rather than a login/pwd combination. Someone compromised my Google account & ordered pizza against my credit card. I have since added Authenticator to all my Google accounts to prevent a recurrence. Thanks to Slice for pointing out this security hole with Google.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Michael, we are very pleased to hear that we have helped you identify the breach of your Google account. Please don't hesitate to reach out to us anytime at feedback@slice.com if you have any further questions or concerns.
I couldnt figure out how to redeem my…
I couldnt figure out how to redeem my free pizza. So I messaged support, and they credited my order. Thank you slice
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Thank you for the 5 stars! We’re glad we could help and appreciate your support!
What I noticed about the app they…
What I noticed about the app they charge you a fee you also pay a delivery fee and they also collect the tip the best thing to do is just call the restaurant or the place you're ordering from to avoid extra fees. I ordered from New York pizzeria which is less than 3 minutes away from my house
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Quatona, we understand that fees can be frustrating. Slice includes a Service Fee that helps support local shops and keep the platform running, while Delivery Fees are set by each restaurant partner based on their delivery needs. For more details, you can send us an email at feedback@slicelfe.com and we'll connect!
Besvarelse fra Slice
Hi April, thank you for the 5 stars! We’re glad to hear ordering was easy and that you had a great experience with communication and updates. We truly appreciate your support!
The food is always amazing
The food is always amazing! I haven’t had one bad tasting dish from this place
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi there, thank you for the amazing 5-star review! We’re so happy to hear you’ve been consistently enjoying the food. We truly appreciate your support and thank you for using Slice to support your local favorites!
Great experience
The app was easy to use but even better I was able to call to change something and they were extremely accommodating. Food came on time, was hot, large portion and taste was great. I’ve tried the pizza and eggplant parm
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Ed, thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our team was able to help make your experience even better.
Wonderful customer service
I had ordered through slice on my way home from a road trip and unfortunately got into an accident and knew I wasn’t able to get my order. Everyone through slice was great and helped me cancel the order and get me a refund.
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Thank you for your kind review! We’re glad our team could help and make things right for you.
Ordering is easy and if you make a…
Ordering is easy and if you make a mistake or there is a problem they always are quick to fix it or take care of the issue. Love the app
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Josh, thank you for the 5 stars, we’re so glad to hear ordering has been easy and that our support team has been able to quickly help whenever issues come up. We truly appreciate your support and are happy you’re loving the app!
BEWARE OF THIS APP
Just places order for Joeys pizza in Las Vegas Nv and paid over $114. Was messaged my order was ready for pick up but when I arrived Joeys pizza was closed and waited and knocked and nobody answered so I went back on the Slice app for text support and to let them know what the situation was and they daid they weren't able to contact the owner so I asked for a refund and they are refusing to refund my money without speaking to the restaurant first. In the meantime im not able to feed my family tonight. I asked to speak with someone to file a complaint and "Vicky " still hasn't given me any contact info. BEWARE OF USING THIS APP THEY WILL TAKE YOUR PAYMENT BUT NOT REFUND YOUR MONEY.
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hey Tyra, thanks for sharing. We want to clarify that we have to verify all reports, and both parties want to apologize for leaving you empty-handed. We went ahead and refunded you for the full amount and added Slice Credit as well. Please expect an email from us with more details.
Food is usually delicious but…
Food is usually delicious but unfortunately this time the order was wrong. We ordered a pizza with meatballs and eggplant, but instead of meatballs, we got mushrooms. We hate mushrooms. We didn’t find out until we had the first slice. We ended up picking out all the mushrooms.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Debbie, thank you for the 4 stars and for sharing your experience, we’re sorry to hear about the mix-up with your order and understand how frustrating that must have been. We were able to locate your account and have already provided Slice credit as a gesture of goodwill, and we’ve also sent you an email with more details regarding this case.
They pick up at Bella Pizza westpark…
They pick up at Bella Pizza westpark ohio there slow food is cold pick up the pace and tell Bella's to take pride in there crappy pizzas they sell it's getting really bad there so sad they used to have good food it's trash now🤮🤮🤮🤮
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Eric, we’re sorry to hear about your recent experience, that’s definitely not the level of quality we expect from our restaurant partners. Please send us your order number at feedback@slice.com so we can look into this further and address it with the restaurant.
Special Instructions do not get to shop
There is an issue with special instructions getting to the pizzeria. I will take the time to walk over to the pizzeria in the future. They have never messed up my order when I order in person.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Jeanne, we’re really sorry to hear about the issue with your special instructions not reaching the pizzeria, that’s definitely not the experience we want for you. We were able to locate your account and have already sent you an email regarding this issue, so we can look into it further and help resolve it. We appreciate your feedback and hope to make your next experience a much smoother one.
Worst service and customer service ever.
About a $100 order and they deliver it to the wrong address. Pizza place pawned me off on slice and slice pawned me off on the pizza place. In the end they tried to tell me it was my fault for delivering to an address that does not exist. They had my phone #, just call. Pretty sure the driver got his family dinner. Hope they enjoyed it. Will never ever use this service again.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Slice
HI Jack, we’re truly sorry to hear about this experience, that’s incredibly frustrating, and we understand why this left such a negative impression. Being redirected back and forth and not receiving your order is not the level of service we aim to provide. We’d really appreciate the opportunity to review what happened and make this right, so please reach out to us at feedback@slice.com with a few more details about your order. Our team will investigate this thoroughly and follow up with you directly.
I will NEVER use Slice again
I will NEVER use Slice again after tonight. Ordered an 8” thin crust pizza at 7:30. Restaurant took 50 minutes to make it (far too long for tiny pizza). Worse yet, they handed off pizza to driver at 8:20 and driver decided to make several OTHER pickups - WITH my pizza in his car - for OVER 40 MINUTES. I am STILL waiting for my pizza which will be ICE COLD by now. And this is not the first time I’ve had a negative experience with Slice. Drivers dropping the pizza at my front door and running in g off WITHOUT even alerting me it’s there. VERY long wait times always. Drivers who refuse to answer texts or calls. All super frustrating. Not worth the extreme hassle just to get a pizza.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Kelly. We’re truly sorry to hear about your experience and completely understand how frustrating this must have been. After reviewing the system, we were able to locate your order, and our team has already followed up with you via email regarding this matter. The order has been voided, along with the transaction. The drivers involved are from a third-party delivery provider, and we will be reporting this incident to them so it can be properly reviewed on their end as well. As a gesture of goodwill, we’ve also added a credit to your account for a future order.
Ordering was easy
Ordering was easy. I left something off the order, and the support center was quick, efficient, and friendly, and solve my issue quickly.
I was greeted when I walked in to the restaurant, my pizza was coming out of the oven.
When I got home, the pizza was exactly what I hoped for. Absolutely delicious!!!
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Hi Joseph, thank you for the 5 stars, we’re glad to hear everything went smoothly from ordering to pickup, and that our support team was able to help quickly. We appreciate your kind words and are happy you enjoyed your pizza!
Easy to use app for ordering and editing
Easy to use app for ordering - I needed to edit my pickup time and the agent who joined the chat handled this request quickly and accurately.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Slice
Thank you for the great feedback! We're glad everything was smooth and helpful.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.