I live in Malta and have been with this company since December 2023. I have its Freeview service. After a bad experience with another company, Skycards.eu was a God- send. Although the Freeview servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Initial questions that I had were answered very quickly via the web chat. Received the kit within a couple of days of signing up (for Sky stream). Initial slight glitch with channel availability w... Se mere
Virksomheden har svaret
Excellent service, quick and efficient. my only quibble is that there was a hidden cost not mentioned up-front: I had to read the fine print to discover that there is an additional cost of 100 pounds... Se mere
Virksomheden har svaret
I have been a customer of Skycards.eu for a few years and always been happy. On a rare occasion calling support the issue was resolved speedily. Now today upgrading to Skystream the whole process from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Europe's leading supplier of Sky cards, Sky+ HD digiboxes, IPTV set-top boxes and accessories to watch Sky UK TV Abroad.. Orders shipped worldwide.
Kontaktoplysninger
East Cliff, PR1 3LB, Preston, Storbritannien
- + 44(0) 2032 838 000
- sales@skycards.eu
- skycards.eu
4,8
Fremragende
157 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top support from the internet chat.
25. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Mehdi.
If you need any further information please let us know.
Our team can be contacted here on info@skycards.eu, 0044 2032 838 000.
Thanks.
Just been chatting with Oli
Just been chatting with Oli - actually a nice experience compared to some I have had here in Switzerland recently. He answered all my queries quickly and honestly. For sure I will look for assistance again in the future, but I know this will not be a problem. Very good.
24. august 2020
Uopfordret anmeldelse
Prompt and helpful pre sales advise
Via initially email and then webchat Oli has been great at answering my numerous questions about the different options available.... we will now be placing an order soon :)
24. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thank you for the kind review Mark and Sarah.
If you need any further information in relation to placing an order please let us know. Our team are available 7 days a week.
Info@skycards.eu or 0044 2032 838 000
Thanks
Good chat system
Good chat system with fairly knowledgeable agents.
21. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Stuart.
Please let us know if you need any further information.
The Skycards.eu Team. 0044 2032 838 000 info@skycards.eu
Answered my questions quickly and…
Answered my questions quickly and efficiently!
20. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review David.
If you need any further information please let us know. Our team are always available if you need to discuss anything.
Thanks.
Very helpful
20. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review Nigel.
All the best from the Skycards.eu team
I would have given zero stars
I would have given zero stars, but that does not seem permissible. Thus service is misleading because you have to use UK proxies to create and register an account. The website does not tell you the complications involved and opening an account encounters one problem after another, if you are outside the UK.
The helpline is a joke, unveiling the complications one at time.
I have cancelled the service due to the complications in getting a viewing card.
Asif
18. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review Asif.
I'm sorry you have had issues with the service.
I will try to offer an explanation of our products which may help with the understanding of our services .
Internet TV services from the UK require a VPN in order to work, this is what we provide. You refer to this as a proxy, Virtual Private or Proxy Networks are used by many companies and many of our customers.
We supply full instructions and have a support team who are able to guide you through the process both over the phone and web.
Having looked into the issues you have had I'm certain our team will be able to get this up and running for you. You just need to follow the instructions that came with the equipment alternatively they can guide you through these.
If you need any further information please contact our team.
Skycards.eu 00442032838000 info@skycards.eu.
No problems - only solutions
I have been dealing with Skycards.eu for a few years now.
Want to enjoy Sky Sports, Movies or Entertainment over the internet or satellite? No problem.
Want to have BT sports? No problem.
Your Skycard stopped working for no fault of your own? No problem, the ship you a new one asap.
Want to have USA channels like Sling Tv, Disney+, CBS All acces, Britbox USA, Espn+, NBC Sports Gold over the internet? No problem.
Want to have USA Netflix and Hulu við HBO ad-on? No problem.
These people will bend over backwards to solve every problem and find solutions that suit your needs.
Five stars all the way.
12. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Dadi.
That's great to hear that your customers are enjoying such a range of services through the Skycards.eu VPN.
All the best!
The Skycards.eu Team.
Fantastic company
Fantastic company . We have had a sky card for over 10 years and recently purchased a VPN router to access the online content here in Llíber .
Never had a problem with them. Love speaking with Tom and the team
Thanks
7. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your feedback Louise.
That's nice to hear!
Lliber near Denia is a fantastic place. I'm glad you are happy with VPN and Sky card service.
We are now able to offer Sky Q both 1 TB and 2 TB systems. This would allow you to subscribe to Sky in glorious Ultra High definition with up to 4K resolution. This works alongside your existing VPN router.
If you need any further information please can you contact our team.
Sales@skycards.eu
+44 (0) 2032 838 000
skycards.eu
Skycards are an excellent company to…
Skycards are an excellent company to deal with. They respond very quick and the staff are helpful and full of knowledge.
7. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Many thanks for your review Jamie.
Our team are available every day, even Christmas day to offer support for all of the products we offer.
We are now able to offer the best selection of satellite and internet TV products with delivery Worldwide (many destinations are next working day delivery).
Watch Premier League football, Champions League, Formula 1, stream thousands of movies, box sets and entertainment.
Products include Sky Q, Sky HD, Now TV, VPN, Netflix, Apple TV, Roku, Sky Go, IPTV Freeview and BT Sports Online.
If you need any further information please contact our team +44 (0) 2032 838 000 sales@skycards.eu
Great Service
I have been with Skycards for some years now with various IPTV & VPN packages for myself and family members, they are a very professional and trustworthy company.
Response from emails is good and there products are reliable.
100% Recommended
7. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review.
This is great to hear from one of our trade partners.
You can earn unlimited commission from the sale of VPN and IPTV Freeview products wherever you are in the World. Our internet TV services will work anywhere in the World.
If you need any further information please contact our team info@skycards.eu +44 (0) 2032 838 000
Great customer service
Great customer service. Had problem with VPN and resolved immediately.
7. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Andrew.
I'm glad our team managed to resolve your issue quickly.
We are available 7 days a week for the management of your VPN service.
+ 44 (0) 2032 838 000
info@skycards.eu
Brilliant company
Brilliant company , great customer service. Always very helpful and accommodating. Would definitely recommend this company.
6. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Louise.
It was nice speaking to you just now!
It's great that you have decide to upgrade to Sky Q.
Sky Q 1 TB and 2 TB systems are now available to be shipped throughout Europe. Ultra High definition 4K viewing and multiscreen is available .
If you need any further information please let us know.
+44 (0) 2032 838 000
sales@skycards.eu
Fantastic Company
Fantastic Company. Vpn service is fast and secure. Great customer service!
6. august 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Kate.
We have a great range of VPN services available. Whether you would like to view on any device in your home with one of our pre-configured VPN routers or if you are looking for a VPN on your tablet or mobile we have a great selection of products and services.
If you need any further information please let us know.
+44 (0) 2032 838 000
sales@skycards.eu
payments to sky cards eu…
We have subscribed to the entertainment package plus HD which in total comes to £34
Last month after lots of emails I managed to get them to take the £34 after they had tried to take £55 and then on a second occasion£45
This month the payment should be £34
But on checking my bank account £55 had been taken
I emailed them and at this time the reply was we are looking into it
Why don’t the refund the £55 and take out the correct amount £34
That is the way it should be done
We will wait and see
My advice is please watch how much the take out of your bank account
I have read the reply from skycards eu and I do not agree with there reply
Firstly I told them I wanted the entertainment package at £34 but was put on the family package at a cost of £45 unbeknown to me
As for the £10 charge for late payment or declined credit card I totally disputed this but after several emails I have got no where. In future all clients should check how much this company takes from your account
The only really good thing I find with this company is they do respond to your emails
In my opinion this company is well aware that UK residents living abroad want sky tv and they certainly know how to charge. Be careful
31. juli 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review Micheal.
I'm sorry that you are unhappy with the service and I'm sure our team have explained the reasons for the charges.
Entertainment with HD is £34 as you mentioned, Family with HD which was the package that you were on was £45 per month. I believe our team have now downgraded you to the £34 package.
Sky charge your subscription every month and if there is a late payment because of a Declined Payment they add late payment fee of £10 when reactivating the billing. This would equate to the £55 you have paid.
The best way to stop this extra charge is to ensure that your payments don't decline with your credit or debit card issuer.
We have thousands of customers currently enjoying the Sky TV service throughout Europe and many beyond enjoying Now TV, VPN services and IPTV Freeview throughout the World. I'm sorry that on this occasion you are unhappy with the service and hope you would re-consider the review now you are aware of the reasons for your correct charges.
Thanks Skycards.eu Team.
I have made several phone calls
I have made several phone calls, sent several E-mails as I have had no BT channels for about six weeks although I am still paying for it. I spoke to Tom and he assured me BT would be back on within 48 hours, that was last Monday (sunday today). I have been give several reasons (excuses) for this and still no further forward. This is not the first time I have had problems like this with Skycards and to be honest, the service fron them is very,very poor
18. juli 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review Lyn.
I'm sorry that you have had trouble receiving BT Sports. This is usually a very easy process of adding BT Sports onto an account.
I'm sorry also that you you have had difficulty with the service offered by our team.
Please contact our management team on info@skycards.eu.
Thanks.
Terrible service and company...They get…
Terrible service and company...They get UK sky cards registered to UK addresses and then sell them to unsuspecting customers. When SKY UK find out about this misuse of their card they cancel it. Sky Cards EU then expect you to pay for another, even if you have only had the card for 2 months.
Terrible company to do business with when something goes wrong as they just don't care and expect more money.
They then hold you to ransom, as they have already taken their annual fee and the fee for the UK card that you have no control other other than through them, Mon - Fre 09.00 - 17.00 and only through email, as they only want to talk to you when if it is to buu something... Once you have paid they want very little to do with you.. Crap customer service...Don't use there are other companies out there...
Having read your reply, I must agree someone can email you 24hrs a day, but if they want to call you other than to buy something it's tough luck. The response is please email.
You now have 37% 1 star ratings, yet always blame the customer.
If there is an issue with a credit card payment it is not always the fault of your customer, to then just state we are all bad debtors is an easy cope out until some calls you out on it.
Improve your customer service and attitude to customers...37% 1 star ratings can't all be wrong about you..
You write quite politely here, yet your direct emails to customers who have an issue are completely different...
I will accept your advice and use another company with far better ratings...
26. juni 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review John.
We supply tens of thousands of customers with UK Television throughout Europe and now the World and the vast majority of customers use the subscription services with no issues. We order the cards as an authorised Sky agent. I'm sorry that on this occasion you have had difficulties with our managed Sky card service.
As a subscription service you have to pay every month for the subscription to Sky. If a customer doesn't pay then the service is switched off. If the debt is then not cleared then the service can no longer be used, you will have to clear the debt and order a new card. A way around this would be to pay the subscription.
I'm sorry that you have had issues contacting us. Our telephone lines are open 8.00 AM til 5.00 PM UK time Monday to Friday. Our team work 7 days a week to manage your service, no other company offers this. You can contact us in the evenings, weekends and anytime of any day;
- Email
info@skycards.eu
sales@skycards.eu
skycardseu@gmail.com
our internet team are available on sinternettv@gmail.com
- Secure web portal and registration forms for update to payment and package details
- Web contact form
- Our Zendesk help chat facility
- We are available on Facebook
- On Twitter
- On various other social media
Our team are available every day, Weekends and Bank Holidays including Christmas Day.
If you need any further information please let me know. I hope you are happy with your new Sky card supplier.
Thanks Skycards.eu Team.
Sky boxes and cards
The sky card rep Tom, was excellent with quick responses to all my questions with clear and understandable replies.
I will order from them today.
18. juni 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thank You very much Kevin, for your kind review.
Our team are available 7 days a week if you need any further information.
I've been using a VPN router with these…
I've been using a VPN router with these guys for over 4 years. I have had no trouble whatsoever.
I would recommend.
2. maj 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thank You for kind review.
It is great to hear you are enjoying your VPN service through us. The pre configured UK VPN router is a great option for having a secure, fast UK IP access on all devices in your home.
Unlike most VPN service our's is designed specifically for streaming UK online content. Sky Go, On Demand, BBC iPlayer, ITV HUB, Netflix and more are all available...
If you would like any further information please let us know.
Many years of dealing with them
Many years of dealing with them, all good. They have always answered quickly and dealt with anything that needed doing
24. marts 2020
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Many Thanks John.
Our team are always here to help.
+44 (0) 2032 838 000 , info@skycards.eu
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.