I live in Malta and have been with this company since December 2023. I have its Freeview service. After a bad experience with another company, Skycards.eu was a God- send. Although the Freeview servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Initial questions that I had were answered very quickly via the web chat. Received the kit within a couple of days of signing up (for Sky stream). Initial slight glitch with channel availability w... Se mere
Virksomheden har svaret
Excellent service, quick and efficient. my only quibble is that there was a hidden cost not mentioned up-front: I had to read the fine print to discover that there is an additional cost of 100 pounds... Se mere
Virksomheden har svaret
I have been a customer of Skycards.eu for a few years and always been happy. On a rare occasion calling support the issue was resolved speedily. Now today upgrading to Skystream the whole process from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Europe's leading supplier of Sky cards, Sky+ HD digiboxes, IPTV set-top boxes and accessories to watch Sky UK TV Abroad.. Orders shipped worldwide.
Kontaktoplysninger
East Cliff, PR1 3LB, Preston, Storbritannien
- + 44(0) 2032 838 000
- sales@skycards.eu
- skycards.eu
4,8
Fremragende
157 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Completely exonorated due to shipper's mistake!
This company experienced an unforeseen shipping error resulting in delay of refund but finally came through and lived up to their high ranking here on TrustPilot. To anyone looking for a Sky package anywhere in Europe I would have no hesitation in recommending Skycards.eu as the de facto source to turn to. A+++++
25. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thank you for taking time to feedback your service.
Please can you email our team at info@skycards.eu or contact them on 0044 2032 838 000 and we will be able to investigate this.
Thanks Skycards.eu/shop
Amazing customer service
Amazing customer service, had an issue over the weekend sent an email on Sunday morning not expecting anything to happen until Monday, but within an hour received a reply apologising and saying problem now sorted. Truly above and beyond
1. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Steve.
I'm glad our team resolved the issue for you.
Our team take pride in our excellent customer service and we offer this service 7 days a week 365 days of the year.
skycards.eu/shop
+44 (0) 2032 838 000
Sky HD , Sky Q, Sky Stream, Sky Go, Roku, VPN and much more....
Excellent customer service
Excellent customer service. The equipment was dispatched quickly and the setup document walked me through step by step without any problems.
I had a problem with my VPN and sent the company an email at 10 o'clock on a SATURDAY night. They emailed me back within 20 minutes and fixed it.
THAT is why they get 5 stars. Cheaper than sky by a long chalk!!
1. juli 2023
Uopfordret anmeldelse
Making enquiries
I have been making enquires and found jeremy more than helpfull, I have all the information i need and because of jeremy I will be buying the product.
Well done jeremy.
17. maj 2023
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review John.
Our team are available if you would like any further information to view Sky TV anywhere in the World.
Thanks Tom.
Skycards.eu/shop
www.skytvforyachts.com
+44 (0) 2032 838 000 info@skycards.eu
Top service
Top service. I have been their regular customer over 2 years now. Shipment is timely and without problems. Tech support on installation is simply brilliant. If you're experiencing ANY problems they are available almost 24/7. You always receive accurate information with exact dates and timelines. I highly recomment their services.
5. februar 2023
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Many thanks Jasmin for your kind review.
We are pleased to hear that you are enjoying the service and products from us.
If you would like any further assistance our team are available every day of the year.
www.skycards.eu/watch-sky-tv-in-europe/
+44 (0) 2032 838 000
info@skycards.eu
Contact over the weekend
I contacted them on the weekend, as I changed internet provider and their provided VPN no longer worked and I got a response within a few hours. None of this we only work 9 to 5. The initial offered solution did not fix it, so they contacted me again over the weekend with an additional solution and it worked. Fantastic service
15. januar 2023
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review.
As you mentioned we are proud to offer a 7 day a week support service for our VPN and UK television services. I'm glad that you have found this helpful.
Thanks the Skycards EU team.
www.skycards.eu/shop
+44 (0) 2032 838 000
info@skycards.eu
Thanks Skycards
Thanks Skycards , Jeremy was very helpful today and I was given all the information I needed
3. januar 2023
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Many thanks for your kind review Myra.
I hope you enjoy your UK television service. If you need any further information our team are available 7 days a week by email info@skycards.eu or Monday to Friday over the phone +44 (0) 2032 838 000.
Thanks.
www.skycards.eu/shop
I have been paying for this service…
Edit: Skycards.eu took a payment of 14.27€ from my bank account on the 9th of august. I’ve paid for a service that I’ve been blocked from using. You need to sort this out today.
I have been paying for this service since January. Last month I added a subscription to a channel for €0.12 p/m. Payment was taken for the subscription but I received an email from roku telling me that there was a problem with my payment and I should log into my account and update my payment details, despite the fact that they haven't changed. My access to the full subscription has now been blocked and I cannot get an answer on the telephone. Perhaps a 1 star review will prompt you to contact me instead of expecting me to do your admin for you? I've paid for a service that I cannot use. I am going to expect a refund.
Kind regards
12. august 2022
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your message / review.
I'm sorry that you have had this experience.
I believe you have mistaken us for Roku. Our company is www.skycards.eu/shop
We don't charge in Euros, if Roku have blocked your account due to non payment then you need to update your payment details with them.
If you are a customer of Skycardseu please can you contact our team on one of the many support channels.
Telephone - +44 (0) 2032 838 000
Email - sales@skycards.eu, info@skycards.eu, skycardseu@gmail.com.
web contact form at Skycards.eu
Zendesk Help Desk Support on the website.
We can also offer support over our various social media pages.
Fantastic Service'
Fantastic Service'
From skycards.eu..
I wouldn't know where to turn to for my BBC IPLAYER...AS I'M bast in IRELAND I NEED TO RECEIVED THE ENGLISH CHANNELS..plus BBC iPlayer .... Skycards.eu are the best...Thank you skycards.
2. august 2022
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review.
I'm glad you are enjoying the VPN service. This will work anywhere in the world.
All the best the Skycards eu team.
skycards.eu/watch-sky-tv-in-europe/
+44 (0) 2032 838 000
info@skycards.eu
Top service!
Had the same issue as "Walton" here below. Unlike him I dealt with it as an adult. This can happen when you are using a UK service outside of UK. Glad to say I have my new box and card and I have my Sky channels again. Super service as always from Tom and co. Highly recommended.
7. juni 2022
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind feedback.
We are pleased you are happy with the service.
All the best The Skycards team.
www.skycards.eu/watch-sky-tv-europe/
Horrible People
Used them (as in past tense) to watch SKY in France, thought they had semi kosher arrangement with SKY, NO!
On 15th of May 2022 when Man City was winning the league, my box stopped being a SKY Box.
Subsequently discovered that SKY had cancelled around a thousand of this company's customers (could have been all of them, I don't know, they admit to around a thousand).
Not only did SKY cancel my card but I now need a new SKY box ( and so do lots of others).
Add to this, that there are no guarantees that SKY won't target this non kosher operation again in the future, why would anyone buy in a new SKY box and recommence using their service?
OH I loved being called a piece of a piece of excrement by the ever friendly Tom on their customer service hotline.
7. juni 2022
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your email.
I'm sorry that Sky have cancelled the viewing on this card. I would like to explain the situation to offer a more fair reflection of what has happened.
Sky have cancelled a number of cards in order to try and combat the illicit IPTV trade in Europe. Not a thousand. No where near this amount.
We are replacing the viewing cards and most people have had their viewing cards replaced now.
I'm sorry that you didn't want your replacement card or box. Boxes were replaced free of charge within warranty.
This was not just our company that had these issues but all companies. In fact we have had many customers come to us from other suppliers during this period and are now receiving Sky TV again.
In reference to your last comment please try to understand that if you contact our company with the intention of verbally abusing any member of staff and call them names ("you are a piece of xxxx aren't you?") please expect this to be reciprocated and the account closed.
Skycards.eu/shop
www.skycards.eu/watch-sky-tv-in-europe/
0044 2032 838 000
sales@skycards.eu
Reliable excellence
Skycards.eu have been most supportive over the years living in Germany and wanting to watch Sky, etc. Recently, there was an issue and they addressed it and kept working to fix the problem. I highly recommend them.
14. maj 2022
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Many thanks for your kind feeback.
www.skycards.eu/watch-sky-tv-in-europe/
Good chat support
Had some questions for the possibility's to watch Sky Sports from NL. Oli helped me very good, thanks.
My overall ratings of chat services are usually not very positive, so this exceeded my expectations.
16. november 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thank you very much for your kind review.
All the best.
Our team are available 7 days a week at skycardseu@gmail.com / info@skycards.eu or 0044 2032 838 000.
Excellent service
Excellent service. Easy to contact. Spoke with Oli on the chat site. He answered all my questions quickly and efficiently.
Very impressed
2. november 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Sheila.
Our team are always available to help.
0044 2032 838 000 info@skycards.eu
Josh I a very good it person and his…
Josh I a very good it person and his help is world class such a nice and humble company and I can watch uk tv in Sweden can it get any better
1. september 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your message and review Lucas.
This is very nice to hear. I will pass the feedback to Josh who will be pleased.
We can offer both internet and satellite TV for customers like yourself in Scandinavia.
If you would like any further information our team are available 7 days a week.
Thanks.
Skycards.eu Team
0044 2032 838 000
info@skycards.eu
Quick and perfect for sealing my garden…
Quick and perfect for sealing my garden products.
2. august 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your nice feedback Karen.
Although we are happy to hear this we think you may have "mixed us up" with another company. We offer UKTV and Sky tv products for customers to watch Worldwide.
Our team are always available for support.
0044 2032 838 000
info@skycards.eu
www.skycards.eu
This just so happened to be just what I…
This just so happened to be just what I was looking for, I just ordered a second one for my wife's bicycle.
19. maj 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your kind review Timothy.
Full Sky Q system, VPN & Subscriptions
Full Sky Q system, VPN router and monthly subscriptions, all provided by Skycards.eu
Generally helpful and quick reply to issues via email.
Slightly misleading information at inception led to expensive corrective actions later, but it was finally corrected after some delay and numerous emails. (The correct "Region" is still not fixed)
Overall very expensive (equipment, delivery, monthly VPN and 6 monthly "administration charges" - in addition to the channel subscription fees) but a working and stable solution for watching UK Sky TV in continental Europe.
21. april 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Hi Chris thanks for your review and the feedback.
If you could contact our team on info@skycards.eu and I'm certain we will be able to look into the information where you have been misled?
During the pandemic certain departments within Sky were not open. This includes the department that moves home for customers and also changes the region. We should now be able to change the region if you could email our team.
We try to keep our prices as low as possible and we are currently the cheapest company offering the Sky Q 2TB system. We also offer a price match guarantee.
If you need any further information please let our team know.
Thanks.
I am having issues with my VPN not…
I am having issues with my VPN not working, it has previously been very reliable.
Eventually sorted by Alex in customer service within 24 hours.
9. april 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks for your review Keith.
I'm sorry that you are currently having issues with your VPN. Our team are correcting the issue now.
We would however like to respond to some of the issues you have raised about our service. You originally contacted us yesterday and our team switched the servers on your VPN and responded to you within 20 minutes. Since then we have received your numerous emails sent yesterday evening and this morning. Please allow our team to look into this and resolve the issue then they will respond to you.
Thanks.
Extremely efficient
Extremely efficient, honest and courteous. Guided me through the confusion between access via the internet and via the premium VPN router for access outside the UK- Highly recommend.
29. marts 2021
Uopfordret anmeldelse
Besvarelse fra Skycards.eu
Thanks that's great to hear Stephen. If you need any further information please let our team know.
sales@skycards.eu 0044 2032 838 000
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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