I live in Malta and have been with this company since December 2023. I have its Freeview service. After a bad experience with another company, Skycards.eu was a God- send. Although the Freeview servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Initial questions that I had were answered very quickly via the web chat. Received the kit within a couple of days of signing up (for Sky stream). Initial slight glitch with channel availability w... Se mere
Virksomheden har svaret
Excellent service, quick and efficient. my only quibble is that there was a hidden cost not mentioned up-front: I had to read the fine print to discover that there is an additional cost of 100 pounds... Se mere
Virksomheden har svaret
I have been a customer of Skycards.eu for a few years and always been happy. On a rare occasion calling support the issue was resolved speedily. Now today upgrading to Skystream the whole process from... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Europe's leading supplier of Sky cards, Sky+ HD digiboxes, IPTV set-top boxes and accessories to watch Sky UK TV Abroad.. Orders shipped worldwide.
Kontaktoplysninger
East Cliff, PR1 3LB, Preston, Storbritannien
- + 44(0) 2032 838 000
- sales@skycards.eu
- skycards.eu
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
amazing
amazing, quick response and i got answers to all my questions.

Besvarelse fra Skycards.eu
The Skycard eu team do a great job
The Skycard eu team do a great job getting getting you online quickly. They respond to any issues you have on the day (working day of course) we watch all our fav stuff whilst in Europe. An essential service for us. Highly recommend them if you have a place in Europe

Besvarelse fra Skycards.eu
Fantastic service
Fantastic service and speedy response via both online chat and email. Excellent customer support and speedy delivery, by courier. Professional, polite and get the job done. Very impressed

Besvarelse fra Skycards.eu
I have used this service for many years…
I have used this service for many years and can only compliment everyone involved for their quick, competent and professional service using thier VPN products. Any problem I experienced was resolved and handled very quickly. I would have no hesitation in recommending SkyCards.eu to anyone.

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The rudest customer service I've ever deal with!
I ordered a sky stream box and channels through you earlier this week. Apart from making payment etc, I heard nothing until today, when I was contacted by a member of your team saying that UPS (your delivery agent) couldn't get hold of me. That is because you guys had spelled my name incorrectly on the email that you gave to UPS.
This afternoon I've had some tooing and froing from someone in your team about this. I made clear to him that the wrong email address was your error. His final response was "Here is what happens if you don’t contact UPS through the emails they are sending to you to import your order. They will destroy your equipment."
What a way to speak to one of your customers! If UPS were trying to get hold of me, using an incorrect email address that you gave to them, then how do you expect me to even receive the emails that UPS are sending?
I'm baffled. I cannot think of a time when I've been spoken to so rudely from a business.

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Problem with VPN router this pm
We had a problem with the VPN this morning. I contacted Skycards and we were sent by return a protocol to follow. This did not work and after going through the system I discovered our system had chosen an incorrect server, corrected it and thanked them very much. We have never had a problem with any part of the system and enjoy the service. The Sky Puck system works very well. I would recommend it

Besvarelse fra Skycards.eu
Amazing service
Amazing service, very quick support and always really helpful!

Besvarelse fra Skycards.eu
First Class Business and Responsive Service
The service, product and support from Skycards.eu is first class. To be able to replicate all my sky channels abroad is fantastic. The support team are ultra-responsive and have solved any minor issues in minutes. Cannot recommend them highly enough.

Besvarelse fra Skycards.eu
I have had Sky in Canada for a year now but is it worth it?
Frankly yes !!
The exchange rate sucks so makes it seem expensive but Skycards can't be blamed for that.
Even with the exchange rate all in all it's good value for money. The service is very reliable with no buffering or issues. I had one problem during my year using it and it was quickly resolved within an hour with an email to support, they moved me to a different server, job done.
You'll receive you're equipment with in a few days and you'll be up and running with in minutes of unpacking it. If you've been sitting on the fence debating whether you should take the leap, the answer is yes, get signed up you won't regret it

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Dealing with Skycards.eu was very easy…
Dealing with Skycards.eu was very easy and I found them a very helpful and friendly team.

Besvarelse fra Skycards.eu
Very happy with the service
Very happy with the service. Delivery was within a week of ordering. When I had a problem with connectivity on one channel, my enquiry was answered immediately and so I was able to correct the problem straightaway.

Besvarelse fra Skycards.eu
Superb service
I have used Skycards for several years now and they have always been very good. On the odd occasions when I have had buffering, they have quickly moved me to an alternate server, and then back to reliable normality. Last year, I upgraded my router, and it was delivered the next day. I can thoroughly recommend them

Besvarelse fra Skycards.eu
Skycards.eu are always prompt and…
Skycards.eu are always prompt and extremely helpful with any query. Have now been with them for so many years and never been let down. Great service.

Besvarelse fra Skycards.eu
New VPN Router
When my old router (also bought from Skycards.eu 10 years ago) came to the end of its life last November I ordered another new one from them. It arrived within a week of me ordering it, was simple to connect and works perfectly. The customer service and communications from Skycards.eu was excellent during the 10 years my old router was working which was what encouraged me to buy from them again.

Besvarelse fra Skycards.eu
Skycards.eu service is amazing
Skycards.eu service is amazing! They are always there to answer any questions and assist with any issues.

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Brilliant service
Brilliant support from a very helpful team. Used VPN service for three years in France. Very occasionally drops out but possibly caused by French Service Provider rather than Skycards VPN.

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quick and helpful answers to questions…
quick and helpful answers to questions and service.

Besvarelse fra Skycards.eu
Excellent team interaction and…
Excellent team interaction and response. Very clear information. Sky box arrived very quickly and was easy to install. Enjoying all tv and radio stations plus catch-up hubs. Perfect service thank you.

Besvarelse fra Skycards.eu
Excellent customer support and service delivery, exactly what I required.
Very clear and concise details of packages offered and their suitability for my location, Germany.
Very simple, efficient and trustworthy online ordering process.
VPN configured router was shipped overnight to Germany, very fast and via a reliable courier - UPS.
Very clear and concise setup instructions included for fast setup.
Excellent choice of UK Channels with no download hang.
Overall, a truly excellent customer support experience and excellent product service delivery.

Besvarelse fra Skycards.eu
Fantastic service
Fantastic service, excellent value and really great people to deal with. Never had any major problems in eight years with them, and every minor issue was sorted within minutes with a couple of emails. Other companies could learn from their customer service.

Besvarelse fra Skycards.eu
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







