My partner and I wanted to participate in the murder mystery experience. We had tried getting dates/times online but it was difficult to confirm. We called the Birmingham branch and the staff was so... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Canary Wharf branch - Diabolical Communication Skills. I made a booking in error last night online, booked the wrong date. The website doesn't allow you to cancel a booking online with... Se mere
Rather disappointing experience at Six by Nico in Leeds. Most of the dishes arrived cold or lukewarm at best. The dishes were not greatly inspiring and the whole experience felt very rushed. The servi... Se mere
I’m not sure why this restaurant has so many bad reviews. Maybe people are dead inside and can’t find any joy through the innovative food and whimsical themes. I took my mom and aunt here and absolute... Se mere
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I am honestly mystified by all these…
I am honestly mystified by all these poor reviews!! Maybe they are location specific? 🤷♀️
I go regularly to the Canary Wharf one, and several times to Oxford, and have an excellent experience every time! Food is delicious, service, apart from one isolated occasion, excellent and we love the tasting menu concept. If you want to rush your meal in an hour or so - don’t come here!!
Top stars for Gwen and her team at Canary Wharf. See you soon! 😊
Great food and service
The food was excellent both in its presentation and taste, we felt it was close to Michelin star standard! Our waiter, James S, explained each dish extremely well which made the dishes even more interesting. The other members of the team that we had contact with were all excellent and spoke knowledgably about both the food and wine flight. James S was particularly good in explaining the wines using is own words and also about the wines availability online.
Rip off tactics
Four of us booked the 6 course French tasting menu last Saturday with wine pairing. The food was so-so and some of the wines pretty rough, one was very good. The place is noisy and dark and the service was pretty poor - the server sped through his lines and we couldnt hear most of it. The bill arrived at the end and we noticed that the tip park was empty so we were happy to leave it so. Arriving home we saw that they had already added £57 for service, which we had not seen and we feel totally cheated.
Dreadful customer service
We were given a voucher as a present but were not aware of a very short expiry date. We had our meal which was very average and expensive only to have our voucher refused. Subsequent attempts to have it extended for future use were refused in a very off hand manner. Would not recommend this restaurant in Belfast. Can't remember the exact date.
Dismal experience at Leeds restaurant.
Dismal experience at Leeds restaurant.
When we first arrived, the tone of the evening was set by how closely packed together all the tables were. Whilst we understand the package is designed to be affordable, the extremely close proximity to guests really does cheapen the experience, particularly when you can hear other tables thoughts on the dishes before you get to try them. The experience only went further downhill from here.
We started the meal with an aperitif which were brought to the table by our first waiter, Charlie. After placing the drinks on the table, Charlie then had to take one of them back to the bar to get remade. Using Charlie's language "that's completely unacceptable".
During our first course, we observed staff bringing open bins between the kitchen and bar. Due to where we were sat, this was within 0.5m of us. We hope you can understand how this further cheapened the experience.
After the second course fresh cutlery were brought to the table by Charlie. Except just as he was placing it on the table, he noted that it wasn't clean and asked someone else to make sure we had clean cutlery and that the rest of the cutlery in the kitchen was properly cleaned.
Two courses in, and our experience was already at a place where there was little hope of retribution. What followed was a very below average dining experience. Food was poorly seasoned, and on some courses we saw that plates were left on the pass for over five minutes before being brought to us, resulting in lukewarm food arriving at our table.
A particular highlight was the fourth course. We were told that the Bordeaux was chosen to work well with the richness of the macaroni cheese. We were not aware that richness was a synonym for greasiness. It was at this point that our waiters were switched, we had no communication around this.
At this point we were on our final course, and decided to ask to speak to a manager. We ended up having to repeat the complaints to two members of staff. The first member of staff told us that he was a supervisor and that the general manager would not be in until Monday. You can imagine our surprise when the second member of staff then told us that he was the general manager. The second member of staff seemed dismissive that open bins being brought out in front of dining customers was an issue, and that it was perfectly hygienic. It was notable that a different member of staff brought out a bin whilst we were having this conversation.
We were offered a return visit to make up for the experience we had. Under no circumstances can we ever imagine feeling comfortable eating at this restaurant again. We booked this experience based on word-of-mouth feedback from multiple friends and colleagues. We're not quite sure how multiple recommendations could be quite so off.
We can say with confidence that we could have picked any high street food chain and had a much better dining experience. Words cannot describe how far short of expectations our experience was.
Paris experience Edinburgh Hanover street
First trying six by Nico and have to say was really impressed by both the food and service. I had the wine flight as well and would definitely recommend.
Alannah our fabulous server was so knowledgeable and friendly and 100% added to our experience.
We shall be back soon. Thank you
Myself and my son were so excited to…
Myself and my son were so excited to visit , what an absolute disappointment.
If you want cold food, rushed service, deserts before you have been served your main and then a vegetarian being served chicken then this is a place for you! Would have given it a 2 as 2 of the courses were very tasty (chicken served warm and a crème brûlée this was very tasty - just a shame they hadn’t cleared the table) so why do I say 1 ! The cherry on the cake was being told that we had 5 mins before they needed the table back for the next reservation
That meant we had been there for 1 hour 15 - served cold food that I had to send back , served food in the wrong order and a waiter that couldn’t pour hot chocolate into the cup - everywhere but!
Didn’t pay there service charge … spoke to the manager who deducted £20
However, I do suggest he knew we hadn’t had a great experience but couldn’t process a card refund as we had already paid ! Hence taking cash part refund
A luxury that isn’t actually a luxury !
The whole experience was pleasant
We went to one of Edinburgh's branches for the six-course tasting menu "Space' inspired by astronomy ! Staff were lovely, food beautiful presented and tasted. But the coffee espresso we ordered in the end /two of us from party of four/was very bad. The coffee had no crema at all tasting like americano...that only reason why not left 5*.
Could be good
While the food and front-of-house service were good, our experience was completely let down by the back-office customer service.
After raising an issue with Six, we were offered a return visit with a menu of our choice to make up for our previous experience. After a long back-and-forth over email, we were eventually advised to book directly with the restaurant and assured everything would be arranged.
I made the booking and emailed Six with the confirmation details over a week before our visit. After hearing nothing, I chased again—still no response. I then contacted the restaurant directly the day before our visit, forwarding Six’s email so they could follow it up.
Despite all of this, when we arrived, nothing had been arranged and we were required to pay in full. The entire reason for our return was based on the offer made to us, so this was incredibly frustrating and disappointing.
It’s such a shame, because the food and service on the night were good, but the poor back-office customer service has completely put us off returning. An offer was made and simply not honoured, which has left a very sour taste
Outstanding Visit Oxford
Visited the Oxford Restaurant
Outstanding Experience, superb value for money, wine and cocktail menu to complement from course 5 of 10
Service and food was excellent
All staff were polite, knowledgeable and made it an extremely pleasure to dine there
Highly recommend a visit, we will definitely be back!
Had another amazing meal in Bristol
Had another amazing meal in Bristol. The cocktail pairing was very well put together. Each course was an explosion of flavour. The staff were all knowable and friendly. Already booked to do the 10 course tasting menu in a few weeks. Cant wait
The Tooth-cracker Menu
Second time at Six by Nico for a Christmas Night in Edinburgh. The food is always expensive and not really that great for vegetarians. Also not great if you are not drinking alcohol either. The experience was made worse as I cracked and chipped my tooth on the super hard sharp candy resulting in three days of absolute pain and a very expensive emergency dental bill when I finally got to see a dentist!! Merry Christmas!!
Food was awful and odd
Food was awful and odd. The staff were great but I think the whole concept was bad. Everyone in our party came out hungry and unimpressed. Not giving customers options on food and the food being like Frankenstein's monster isn't a good concept.
Check Your Bill
Check Your Bill
Went to Six by Nico in Birmingham. Two bottles of wine and another large glass added to the bill for a party of 4. Apparently it was accidentally added from the bar, however the additional drinks strangely matched those we had ordered. The staff quickly removed without question, although it all seemed very coincidental and strange.
Overrated experience very disappointing
We went to the Aberdeen restaurant to try the Nut Cracker 6 course tasting experience. The restaurant was not as glamorous as in there adverts and it was so hot. Tables were close together too. Our waitress was rather rude and moaned about her colleagues not helping her as we waiting for side dishes and drinks. So unprofessional. We decided to try the cocktails that went along with the courses as they sounded quite nice. But in reality they were disgusting! The 4 of us couldn’t even drink some which we fed back at the time. The food was underwhelming and the ‘experience’ ie food presentation didn’t happen. All 4 tarts were presented in 1 box not 1 box per person. They also run out of dry ice for some other courses. Due to the heat I had to take a break outside during meal as I felt sick. Lastly the price was ridiculous for what you got and we gave a cash tip and still a huge service fee was added to our bill without asking so we didn’t actually realise until we had left. Would not recommend as not value for money and definitely won’t be back.
Bristol Six by Nico Nutcraker
Went to the Nutcracker 6 course in Bristol and the food was underwhelming. I liked 3 out of the six. Course 1 was the size of a crisp and course 6 the desert was very sickly and I had to leave most of it. We had the cocktail sharing options at £40 each and whilst the pairing is debatable the cocktails were terribly. Extremely sweet and full of syrup. This was a big mistake. I would never go again
Black Friday deal
Black Friday deal advertised. Unable to get past location on website to book.
Contacted company via post advertising the deal on socials (noted another customer messaged with same problem). Direct message was also sent whilst the deal still active to ask for help to purchase.
Company responded that the deal was now over. Requested that the deal should be honoured as this was an issue with their website & contact was made whilst still active.
Message seen by company but no response. The post advertising the deal has also been withdrawn.
Deeply disappointed with my recent visit.
Deeply disappointed with my recent visit.
I’ve eaten at Six by Nico many times and always had excellent food and service, but my recent experience in Cardiff was extremely disappointing.
One of the dishes, a liver parfait, was served frozen. When I asked the waiter if this was correct, he confirmed it wasn’t but offered no explanation, apology, or solution.
Then, in my duck ragu, I found a bone. When I pointed it out, the waiter took the dish away and later returned to tell me that the kitchen “couldn’t find it” and that, because the duck was supplied boneless, I must have been mistaken and that it was just a crispy piece of duck. It absolutely wasn’t — I even had the bone visibly placed on the side of my plate.
The most disappointing part was the dismissive attitude from the staff member, who made no attempt to acknowledge or properly address either issue. For a restaurant that prides itself on quality and consistency, this was far below the standard I’ve come to expect.
I’ve always enjoyed my visits to Six by Nico, but after this experience I’m honestly unsure whether I’ll be returning.
Poor level of service and customer preparation
Was asked twice by email if I had any food allergies and had to inform them yet again when I arrived at Six in Glasgow as they were not aware of my allergy and therefore their emails are pointless. Not to mention the rude and abrupt query team leader who told us that we would not have time for coffee in spite of still having 30 minutes left of our two hour slot. I would expect a better level of service considering the cost of our meal.
Glasgow Merchant City
My partner and I attended the Glasgow Merchant City venue for the space menu - it was a fantastic experience and the servers went above and beyond for our first time there! Would highly recommend, we have since booked again for Christmas.
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