Onestop Anmeldelser 

Due to the relentless and blatant shoplifting in my local store and your inability to deal with it, myself and my family will no longer be using it for any shopping requirements. Furthermore, Onestop shops will always be a last resort for us now. Reason being is we should not feel threatened and intimidated in your shops. A long standing issue that you and the police have not been able to deal with and yet you still put your staff and customers at risk on a daily basis and have done so for quite some time. Sad situation as I have been using this store for many years.

The one stop in belgrave road in Wyken charging customers more than the price displayed. Scamming customers even I told them the prices were wrong keep the misleading price labels displayed

Always friendly and very helpful
Great shop serving the Great Dunmow community

Honestly, don't even bother trying to drop off an Evri parcel at Battery Hill. They frequently refuse to accept them even when dropping off something flat or small which could easily be added to their pile without causing a further obstruction.
The staff are unapologetic and rude, do not care that you have gone out of your way to package and drop off a parcel there .....
Use the Premier off Stanmore Lane (Wavell Way) for a friendlier service where they will go the extra mile to accept your parcel.

Very good customer service from the staff, but one complaint about the milk.

How come the customer is paying the same amount of money for 4 pints of milk, but getting what is it, 3.5 pints of milk?.

I have noticed that the size of your milk in comparison to getting it from Tesco are substantially smaller, and at the same price?.

Why are you doing smaller packs of milk at the same price as full size all of a sudden?. Perhaps you have been doing this for ages, but I really noticed it the other day.

You are owned by Tesco too, this is the thing. Why is One-stop local shop not getting the same stuff as Tesco please?. Smaller milk packs at the same price as the 4 pinter's is greed, sorry but it is.

Always polite and helpful. A few more staff could be helpful.

One Stop West Leigh on Wigan road

One staff member - think its Jodie "store manager" - has absolutely zero customer service skills. Rude every time and seems that she is annoyed to be working. Not a nice store experience at all

Ive let it slide previously but come away frustrated every time so time to make a point of saying something

Basic standards of working in retail. Either try to make an effort or realise that the industry might not be best for you.

Very very rude man in particular have come home very upset. I did not put my pizza on the counter fully and he almost got angry telling me I need to push it further. After scanning my item he said " if you jave a problem just say" in an abrupt manner. I don't have a clue where this came from. Onestop Boxgrove

I went to the One Stop in Battle Hill to post a simple letter or just buy a stamp. I was told the postmistress was busy for the next 20 minutes. Another 3 people walked out as well. Come on One Stop, train all your staff to use the Post Office!

Best service of ANY shop I’ve ever been to always helpful and polite
Love these people

The new mangers is lovely but she has her work cut out with the night staff in new moston shop who refused to search for a parcel as they said I was banned ha 72 and banned what laugh so in front of the whole shop they shouted she is banned which was embarrassing ,a mile down the road in failsworth the staff are lovely can’t do enough something is terribly wrong their ,get in touch manageress as I am pursuing a defamation of character let’s straighten this out ,it could be an innocent misjudgment.

Very very dear shop
Popped in for some odds and ends, mainly laundry items, prices double most other shops
E.G. Surf 24 wash laundry liquid £6.35
Never seen above £3.50 other shops

I have consistently had a disappointing experience at One Stop on Chipperfield Road. The customer service often feels unprofessional and inconsistent, with some customers appearing to receive much better service than others.

In my experience, the manager has been rude, unhelpful, and has not dealt with customer concerns appropriately. The store also frequently seems to have problems with equipment, such as fridges not working properly, and many everyday items are regularly out of stock.

Overall, I find the store to be poorly managed and unreliable. I hope the company takes customer feedback seriously and improves the professionalism of the staff, the management of the store, and the availability of products.

This is related to the One Stop shop in Twisden Rd, East Malling.

I’m rating this as 1 star due to one person only - sorry to the rest of the staff. Carrie, who wears a badge saying she’s the manager, is the most insolent, rude, miserable person I’ve ever encountered in a shop. She doesn’t interact, she just stands behind the counter and glares at you until you tell her what you want. No “yes please” or “can I help you” - not even a hi or hello.

Reading other reviews, it seems that this is normal behaviour in this shop. If you own this shop, I’d strongly suggest you get rid of her before she drives all your customers away.

I only go here for the Post Office services, as the PO in Martin Square is even worse for service, but I’m going to have to think of alternatives.

We use this shop on a daily basis, but not anymore after today. Very rude staff on till huge attitude, ignorant... would not accept my evri parcel for return, really need a course on how to treat customers before they loose more. Closest shop to we're I live but I will not use again 😡

Vriendelijk personeel, ruim aanbod van producten!!!

No milk in the St Neots shop in the morning, at breakfast time, and no delivery until lunchtime is the height of stock control idiocy. I miss living near NISA.

Crooks at the moment taking to small claims court supplied wrong part , returned but refuse to refund or communicate AVOID

Staff are harassing customers at the tills and people shopping here can be aggresive outside the shop and sometimes inside if you attend this shop for your personal needs you will leave feeling very upset or disapointed

One Stop East Malling is a joke. The woman was so rude, just shut it down and put something else there.