Excellent Prompt Customer Care Team Firstly which was very much appreciated ✨️ I had an issue with one of the 3 tops I purchased which was swiftly solved ✨️ These tops are fantastic... surprisingly... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The vests arrived but were too big, I received a really quick response and the staff were really helpful. They worked out my correct size, they also exchanged one of the tops which was a very light co... Se mere
The tanks did not fit as advertised so I requested a returns label and refund, they do not make a flattering silhouette for the older lady, shall I say!! Turns out they dont do returns labels, th... Se mere
I received an e mail stating my vests had arrived 2 weeks ago. I hadn;t received any but they arrived that afternoon. I am wearing one today and they really feel comfortable. No straps slippi... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simply-Elsie support vests
Excellent customer service from Simply-Elsie. Very helpful and understanding when they realised the product was not the right one for me. I requested a full refund which was facilitated within a few days. Thank you.
Exceptional service
First class service great customer communication a pleasure to do business with.
Wrong size
I ordered the wrong size and they sent me the correct size (which I am waiting for )
The team was most helpful
Thank you
Good customer service
Good customer service with lots of email trackers throughout the order.
The garment was not at all what I was…
The garment was not at all what I was expecting and I did not want to keep it. The refund process was simple and straight forward. Thank you
Good company response
Contact between myself and the company has been good. I had a query and received a response. This was followed up and eventually ended in a purchase
the Tank Tops are lovely
the Tank Tops are lovely but delivery time was disappointing
Excellent customer service
Excellent customer service. I ordered wrong size and matter quickly sorted with replacement. Very satisfied.
I was not happy with my purchase and…
I was not happy with my purchase and they sorted straight away
very swift and efficient response to my…
very swift and efficient response to my query - thank you
Excellent process ..easy to buy item…
Excellent process ..easy to buy item after ordering I had a question to ask and I got an immediate response which was kind and considerate. Very good customer service ..thank you
The first order didn’t fit as expected
The first order didn’t fit as expected. I messaged the company and discussed this with them, they then arranged for a different size of the tanks to be sent out.
Received and a perfect fit. Many thanks to the team at Elsie’s
Excellent Customer Service
Originally ordered wrong size but had very quick response from customer service who are arranging replacements to be dispatched,
Order not as expected,,definitely not…
Order not as expected,,definitely not worth the money. When it finally arrived.
Fast response with updates on my order
Fast response with updates on my order. Friendly email messages to thank me and to keep me updated with progress.
Excellent Customer Service
I emailed with a problem. They replied right away with suggestions. I emailed again & they sorted it immediately. Excellent service.
Helpful
Helpful, polite and customer services quick and helpful.
Are they uk or not?? You decide
I sent an email to Simply Elsie on 19/08/2026 to enquire where the product was manufactured. A simple question which should have had a simple answer.
Unfortunately this started a long email conversation because the customer service team did not know.
I eventually received an email this morning telling me that the product is designed, manufactured and shipped from the UK and yet the reviews do not bear that out.
Communication from the customer service…
Communication from the customer service has been excellent and very helpful, polite and friendly.
Poor
UPDATE.. ITEMS RECEIVED AND OUT OF THREE ORDERED ONLY ONE FITS AND EVEN THATS DEBATABLE... DEFINITELY DO NOT PURCHASE not worth the money...Poor. No mention on Simply Elsie website that all they have based in UK is an office that sends out generic emails. The product is made on the cheap in China which is probably why some of the reviews state has w poorly made the item is. Also, Simply Elsie won't allow a bad review to come on stating poor on their website. I ordered 3 of these on 3rd August and still waiting for delivery appear to be stuck in a delivery depot somewhere in GB, as per the tracking information. Will update review once I eventually receive the items but at the moment would advise save your money and don't purchase.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








