The customer service I received was excellent. I had a problem with the delivery but this was resolved very quickly with emails updating every step after that with delivery made within a 1 hour tim... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good value for money in terms of the product, however, I had paid for my old appliance to be taken away and the new one installed. This was done, but not until I had to spend quite a bit of time wait... Se mere
Virksomheden har svaret
Super-fast delivery, on-time and well communicated. Ordered a massive OLED on Saturday evening, received options for delivery on Monday. Chose Wednesday instead, it was well communicated and deliver... Se mere
I was sceptical as the price quoted for the Samsung series 9 washing machine was nearly £300 less than the market rate. However I shouldn’t have worried. The communication was great. I got a delivery... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Simple Home Appliances is your trusted source for high-quality TVs and white goods in the UK. With a commitment to offering top-notch products from leading brands, we ensure that every appliance we sell meets the highest standards of performance and reliability. Whether you're upgrading your home entertainment system or outfitting your kitchen with the latest in white goods, you can count on us for exceptional service, competitive pricing, and a hassle-free shopping experience. At Simple Home Appliances, customer satisfaction is our top priority, and we strive to make your home a better place with every purchase.
Kontaktoplysninger
Storbritannien
- info@simplehomeappliances.com
- simplehomeappliances.com
4,7
Fremragende
142 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Amazing service and super quick delivery. Received the item within 2 days and the order was placed on a Saturday morning. The delivery arrived on the date selected and we were contacted prior to the delivery to let us know we were the next stop. Would highly recommend.
2. juni 2025
Uopfordret anmeldelse
Samsung Freezer at great price and deliered on time
Looked for a specific Samusung Freezer in grey (not white), very few others had access to one -even AO!.
Delivery by AIT Home Delivery UK Ltd was great and trackable.
Will keep this supplier in mind next time shopping for white goods.
26. maj 2025
Efficient service.
Ordering system easy, quick delivery, efficient service. £200 cheaper than major high street retailer.
28. maj 2025
Great service throughout
The whole process from ordering to delivery was great, very good communication and the del8very team were a delight.
26. maj 2025
Really quick turnaround
Really quick turnaround, good product and the most competitively priced.
26. maj 2025
Everything good like price and the…
Everything good like price and the delivery was also on schedule as promised.
I have to say the delivery men were totally unhelpful when asked to unpack and take the cardboard away they just left it and couldn’t wait to get away.
24. maj 2025
Besvarelse fra Simple Home Appliances
Thank you for your feedback, and please accept our sincere apologies for the experience you had with the delivery team. While we’re glad to hear you were happy with the price and that delivery was on schedule, we’re very sorry the service on the day fell short.
The delivery service should have included taking the item to a room of your choice, unpacking, and removing the packaging. We use a third-party courier for deliveries and have already passed your complaint on to them for investigation and follow-up.
We’ve also sent you an email to see if there’s anything we can do to make this right for you. Thank you again for bringing this to our attention.
I would be willing to change this…
I would be willing to change this review if I receive a suitable response. My new TV was due to arrive today but to my old address. I have just moved house but I tried to change to my new address but the phone line isn’t working. So my tv has not been dropped off and I don’t know where it is.
All sorted now thank you
13. maj 2025
Uopfordret anmeldelse
Besvarelse fra Simple Home Appliances
Hi Mark, We have responded to the ticket you raised in regards to needing to change the delivery address. We have initiated a request with the courier to have this rerouted to your new address. You will receive a SMS notification with your new delivery date. Please note it may take 48hrs for this to be processed with the courier. We hope this means you will update the review. Thank you, Simple Home Appliances
Best price around
Best price around, great communication and a top class product
30. april 2025
Uopfordret anmeldelse
I've recently purchased a fridge and a…
I've recently purchased a fridge and a freezer from Simple Home Appliances and got one of the best market deals. Though, the old freezer had not defrosted when the delivery was scheduled, the team responded positively and reset the delivery slot instantly.
Their order app is great — it has live tracking with your position in the queue and the delivery number at the time, so the whole process is very transparent and convenient. Their support team was also very fast and helpful to fix my problem.
I would strongly recommend this site to anyone who wishes to buy home appliances!
21. april 2025
GOOD SERVICE
On 07 April 2025, I placed an order for a Samsung QE48S93DAEXXU 2024 48" S93D OLED 4K HDR Smart TV and paid £741. This was an excellent price, approximately £100-£150 below the prevailing market rate. However, upon receiving the package, I noticed that the box indicated the S90D model instead of the S93D model. I attempted to contact customer service at 02081676439, but my call went straight to voicemail.
Subsequently, I sent an email and received a response instructing me to verify the sticker on the side of the box rather than the print on the box itself. Upon checking the sticker and opening the box, I confirmed that it was indeed the S93D model. I would like to express my gratitude to Simple Home Appliances for their assistance in resolving this matter.
9. april 2025
Uopfordret anmeldelse
Just ordered a washing machine
Just ordered a washing machine, I have had no confirmation and cannot get them on the phone, in panic mode. (Update I have had feedback and I am happy with result. It is so frustrating and scary when you don’t hear anything immediately after a purchase. To follow on from my panic! I would like to say I apologise to Simple home appliances as I have never purchased from them before and I did not understand how they work. I did receive my machine on time and the old machine was taken away. The two young men that delivered my machine were very pleasant and friendly as a result I have now change my review to a 5 star. Thank you and once again I apologise
A Green
1. april 2025
Uopfordret anmeldelse
Besvarelse fra Simple Home Appliances
Hi Ann, We have responded to your email and updated your order as you requested to include the removal service. Please check your Junk folder for the emails both the initial confirmation and our response to your query. Apologies for the delay it has been very busy today. Thank you
Great price and prompt delivery
Great price. Huge saving compared to other retailers. Prompt delivery, did what they said. Extremely helpful and very polite delivery men.
Will certainly use them again. Highly recommended.
9. marts 2025
Price 33% better than John Lewis
Price 33% better than John Lewis. Named day delivery for free. No complaints at all!
4. marts 2025
Good service.
4. marts 2025
The best price & service by far
The best price by far, with a very quick & very good delivery service, including removal of old fridge/freezer plus packaging. Would definitely recommend & 100% use again
9. marts 2025
Great company
Absolutely fantastic product ( Samsung eco bubble washing machine) delivered fast and well packaged. Fantastic customer service, kept informed, called ahead before delivery. The 2 members of staff who delivered were friendly and very helpful. I would definitely reccomend
10. marts 2025
Uopfordret anmeldelse
Helpful and kind delivery men
4. marts 2025
Uopfordret anmeldelse
The fridge took much longer to be…
The fridge took much longer to be delivered than initially indicated and then the delivery crew refused to take the old fridge, even though we had paid for this service.
4. marts 2025
Besvarelse fra Simple Home Appliances
We are sorry to hear you were not happy with our service. Our apologies for the delay, large american fridge freezers need to be booked in by the courier due to their size and I can see that removal of the old appliance was not performed on the day of your delivery due to a booking error and had to be rebooked. We have sent you an email offering you a refund for the removal service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.