The initial experience was great but things changed after the equipment arrived. Several certified used items arrived with issues including a coffee machine that has never worked, several weeks later,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Silver Chef met our needs perfectly. Having purchased an old run down Hotel we really need to suck and see the various equipment options. The rent to buy option allowed us to sort our immediate equipm... Se mere
Virksomheden har svaret
There should be only 1 account manager per buyer….. only 1 point of contact. At the moment it seems that there is 1 account manager per supplier, if a buyer is purchasing from 3 different suppliers... Se mere
Virksomheden har svaret
The supplier of our Eswood pot washer Quality Rewards -Rose was brilliant and managed the entire service. Rose managed to source a machine before the due date so we could continue operations. The ma... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om SilverChef
Skrevet af virksomheden
SilverChef offer a variety of funding solutions built to suit hospitality equipment needs.
Rent-Try-Buy 12-month rental agreements
Lease-to-Keep 2-to-5 year leases
Cashflow-friendly, low weekly payments
Flexibility to adapt equipment to your changing needs
Kontaktoplysninger
Park Tower, 20 Pidgeon Cl, 4101, West End, Australien
- 1800 337 153
- silverchef.com.au
3,7
Middel
242 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I initially thought that they were…
I initially thought that they were amazing and I suppose it’s not really fair that why I don’t any more because it’s a bit more of a personal situation but what I didn’t think On was how difficult it would be to pay these payment a year it’s a short time to pay off equipment when you’re just starting out a business. I didn’t realise how difficult it would be also because I have four contracts are taking four separate payments out every week. It’s weekly and it’s caused me a lot of problems a lot I think if they offered some kind of long-term loan they would’ve done that. I would give them five stars all day long.
5. oktober 2025
Besvarelse fra SilverChef
Hello Chantell. Thank you for your review, we appreciate you taking the time to provide us your feedback. We understand you have been in discussions with our team to find a solution for your business - our team is always available to discuss how we can you and your business. Kind regards, SilverChef.
Besvarelse fra SilverChef
Hi Naresh. Great to hear you've had a 5 star experience! All the best, SilverChef.
Very easy process to get equipment
Very easy process to get equipment. Just signed the forms and had everything delivered . Easy payments that are manageable. Friendly representatives who is spoke to on the phone were super helpful . Very happy
11. september 2025
Besvarelse fra SilverChef
Hi Christopher. It's so great to hear you had such a great experience, this is exactly what we're here for. All the best, SilverChef.
Many Thanks to all team!
Many Thanks to all team!
Highest level of performance and professionalism.
1. oktober 2025
Besvarelse fra SilverChef
Hi Florije! Thank you so much for the positive feedback, we love to hear you had such a great experience with our team. Cheers, SilverChef.
Buyers and renters be where many hidden…
Buyers and renters be where many hidden fees including a processing fee $250 per item when you return after rental term ,on top of any other charges they have, Just an easy way not to return your bond.Ridiculous
12. september 2025
Uopfordret anmeldelse
Besvarelse fra SilverChef
Hi Shelley. Appreciate you taking the time to leave us a review. We understand our team has had several discussions with you regarding your equipment returns over the last 18 months. Although you are unhappy with costs to return & repair equipment, we hope you have enjoyed the flexibility of Rent-Try-Buy, and the option to return unwanted equipment. Kind regards, SilverChef.
Everyone was very helpful
28. august 2025
Besvarelse fra SilverChef
Hi Rodger, thank you so much for your 5 star review! We are so happy to hear you had a great experience. All the best, SilverChef.
Besvarelse fra SilverChef
Hi Ravi, thank you for you 5 star review! We love to hear you've had such a great experience. All the best, SilverChef.
Brilliant way to upgrade equipment without the huge outlay
Such an easy process to get finance and then rent equipment for my store. A fantastic way to reserve money for the day to day operations, whilst also being able to upgrade the shop equipment without the huge outlay.
15. august 2025
Besvarelse fra SilverChef
Hi Fiona! Thanks so much for your 5 star review. Rent-Try-Buy is a fantastic option to assist in managing cash flow and accessing quality equipment - we are so happy to hear you're happy! All the best, SilverChef.
Have used silverchef many times and…
Have used silverchef many times and they do not disappoint! Always an easy experience.
15. september 2025
Besvarelse fra SilverChef
Hi Christopher! Thanks so much for your review, we're very happy to hear you had such a positive experience. We have passed your feedback on to Saurav, much appreciated! Cheers, SilverChef.
The application process and signing…
The application process and signing documents was quick and easy. The equipment arrived when we were not expecting it and we had to install it. Thought there could have been better communication around delivery.
7. august 2025
Besvarelse fra SilverChef
Hi Leesa! Thanks for your review - we're so happy to hear you had a great experience with SilverChef. We are sorry to hear you were not around when your equipment was delivered; as your equipment was delivered by your dealership, we unfortunately cannot influence the time of delivery. All the best, SilverChef.
Excellent choice to keep the cashflow going
Great for when you want to add or replace anything from dishwashers, stoves, grills, tables chairs they help with everything.Customer service is always great and applying is easy. Silverchef makes adding to your business affordable not eating in to your cashflow.
15. august 2025
Besvarelse fra SilverChef
So glad we could support you!
We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers. Thanks again!
From the team at SilverChef
Great Dishwasher!
The equipment works better than anticipated!
Great communication and solved issues quickly.
I had a warranty claim that was resolved in 48 hours.
Great work.
20. august 2025
Besvarelse fra SilverChef
Hi Matthew
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
From the team at SilverChef
Besvarelse fra SilverChef
Hi Ian,
Thanks for the glowing review! We aim to make access to equipment as easy and stress-free as possible. Delighted to hear we delivered for you.
From the team at SilverChef
Professional and helpful conduct in…
Professional and helpful conduct in every way. Thank you
15. august 2025
Besvarelse fra SilverChef
Hi George,
Thanks so much for the great review! We’re proud to stand behind hospitality operators like you.
From the team at SilverChef
Besvarelse fra SilverChef
Great to hear we were able to help you out. All the best, SilverChef.
Besvarelse fra SilverChef
Thanks for your 5 star review, we appreciate it! Cheers, SilverChef.
Besvarelse fra SilverChef
Hi Richard,
So glad we could support you! We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers. Thanks again!
From the team at SilverChef
Besvarelse fra SilverChef
Hi Thi,
Really appreciate you taking the time to share this! It means a lot to know we’ve helped you navigate your hospitality journey.
SilverChef
Quick and easy
We appreciated the quick reply after our enquiry. The process from start to finish was easy and timely. We needed a freezer quickly and it was all organised for us.
22. juli 2025
Besvarelse fra SilverChef
Hi Anthony,
Thanks so much for the great review! We’re thrilled to hear that the process has been smooth and supportive. We’re proud to stand behind hospitality operators like you.
From the team at SilverChef
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.