SilentBall™ Academy Anmeldelser 

115
TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Silent Ball is amazing. It has made my 7 year old love training at home, and prioritize basketball over football next year. The app is fun and well done, the ball is quality. However, were only a mont... Se mere

Bedømt til 1 ud af 5 stjerner

Not once during the check out process were we informed the product would be shipped/coming from outside of the EU therefore resulting in a further £52 of custom charges. The Item was already £150, com... Se mere

Bedømt til 5 ud af 5 stjerner

My Son, 8 years old, is a small sized kid (<120 cm) but has a lot of energy and stamina! This app will help him to train during the summer and come back much better in the next season with his peers!... Se mere

Bedømt til 5 ud af 5 stjerner

A silent basketball is great because it makes almost no noise, so you can practice without disturbing anyone around you. It is perfect for indoor use, even in apartments or at night. You do not ha... Se mere

Virksomhedsoplysninger

  1. Basketballbane

Skrevet af virksomheden

SilentBall™ Academy is the world’s first noise-free, at-home basketball training program designed for young athletes. We blend physical tools and digital coaching to make elite-level skill development fun and accessible. Our mission is to redefine how young athletes learn basketball dribbling skills by making top-level training possible - anytime, anywhere, without needing a court or making a sound. Our goal is to empower the next generation to build confidence, discipline, and pro-level dribbling skills from home.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

115 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 70 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(115)

110 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I received a ball bigger than the one I…

I received a ball bigger than the one I ordered and they never replied to my request of changing the product. They have no customer service at all. I have not tried the app and I don't know if I will ever use the ball, as it is huge, but I am already very disappointed.

2. april 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hi Sara,

We are really sorry to hear this - receiving a ball that feels much bigger than expected is understandably frustrating, especially when you were excited to get started.

We’d love to help make this right. Please email us at info@silentballacademy.com with your order number, and we’ll look into the best solution for you, whether that’s guidance on the correct size, a return option, or another way to help.

We appreciate you sharing your experience, and we hope we can turn this around for you.

Bedømt til 4 ud af 5 stjerner

Regalo per il compleanno

Regalo per il compleanno di mio figlio di 11 anni. Gioca a basket da quando aveva 4 anni. Il prodotto è arrivato secondo previsioni. Il rimbalzo della palla non è il 90% di un pallone normale come pubblicizzato, è richiesto uno sforzo maggiore per spingere la palla, comunque con un pò di pratica ci si abitua. Ritengo sia un buon prodotto per allenarsi a casa ed integrare l'allenamento in palestra, mio figlio lo sta usando da una settimana con 4-5 set al giorno e sta gradendo. Non sono riuscito a trovare e scaricare la app da Google TV, quindi sto utilizzando il tablet.

8. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Wrong ball sizes, no customer service respond

No response from customer service after 2 months (several mails has been sent), they banned me from Facebook after my comment and no solution is offered.

Their ball sizes don't match international standards. We ordered a size 6 ball along with the original order, but the ball that arrived was about the size of a size 7 (77 cm). Following customer service's instructions, we ordered a size 5 ball, but the one that arrived was 64 cm (I don't think such a ball size exists). I shared pictures of the balls sent, comparing them to the original basketball sizes, and requested a refund for my second order, specifically ask for a size 6 ball, but customer service hasn't responded for months. Although my son is very enthusiastic, he can't use the large ball effectively because he can't fit it between his legs, and the second ball is too small, so it doesn't bounce enough. The ball sizes listed on the website are simply non sense, unfortunately; however, the app is good. I want this problem resolved.

I wrote an email as they asked below; after 2 full weeks no feedback again. Unacceptable service.

1. februar 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hi Burcu,

We are really sorry to hear this - receiving a ball that feels much bigger than expected is understandably frustrating, especially when you were excited to get started.

We’d love to help make this right. Please email us at info@silentballacademy.com with your order number, and we’ll look into the best solution for you, whether that’s guidance on the correct size, a return option, or another way to help.

We appreciate you sharing your experience, and we hope we can turn this around for you.

Bedømt til 1 ud af 5 stjerner

No consigo meterlo El programa en el…

No consigo meterlo El programa en el móvil y no tengo la facilidad de meterlo en el ordenador

27. marts 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hello!

Have you already contacted our customer support team for assistance? Please email us at info@silentballacademy.com, and we’ll be happy to guide you step by step so you can get everything working on your mobile.

Thank you for letting us know - we’d love to help you get started.

Bedømt til 1 ud af 5 stjerner

No sirve para nada

La publicidad es engañosa, la app no es tal, son solo vídeos grabados que hay que repetir, nada de interacción ni valoración de la evolución.
La atención al cliente nefasta, y no te devuelven nada, porque no es reembolsable ni las licencias ni los calcetines y además te cobran gastos de gestión de devolución.
UN FRAUDE TOTAL

26. marts 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hola,

Sentimos mucho que tu experiencia no haya sido la esperada. Entendemos tu frustración con la app, el proceso de devolución y la atención recibida.

Nos gustaría revisar tu caso personalmente. Por favor, escríbenos a info@silentballacademy.com
con tu número de pedido para ver cómo podemos ayudarte.

Gracias por tu feedback; lo tomamos muy en serio.

Bedømt til 1 ud af 5 stjerner

The ball started falling apart after…

The ball started falling apart after just three weeks of home use. It's no different from the Temu balls. No customer support replay.

20. februar 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hello Mark,

We’re really sorry to hear this happened after only three weeks of home use. That’s definitely not the experience we want you to have with our product.

We’d love to take a closer look and help make this right. Please email us at info@silentballacademy.com with your order number and, if possible, a photo or short video of the issue with the ball. Our team can then review it and find the best solution for you.

Thank you for bringing this to our attention - we appreciate the chance to help.

Bedømt til 1 ud af 5 stjerner

I am extremely disappointed


I am extremely disappointed with this purchase. The product quality has been far below what was advertised — the ball began falling apart after only a few weeks of gentle use on indoor wooden floors. The play mat and the app have also proven to be unusable and offer no real value. I have now spent £160 for an item that is faulty and not as described.

30. januar 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hi Ieva,

We’re truly sorry to hear how disappointed you are with your purchase. A ball falling apart after only a few weeks of gentle indoor use is not the standard we aim for, and we understand how frustrating it must feel after investing £160.

We’d really like to review this properly and help find a fair solution. Please email us at info@silentballacademy.com with your order number, along with photos or a short video of the ball.

This will help our team assess what happened and support you as quickly as possible.

Thank you for sharing this feedback. We take product quality and customer experience seriously, and we’d appreciate the chance to make this right.

Bedømt til 1 ud af 5 stjerner

I honestly expected better durability…

I honestly expected better durability from what was advertised. After just a few weeks of normal indoor use, the outer surface began to wear out and develop cracks. I assumed an indoor product would last much longer, but it deteriorated faster than expected. It is frustrating and disappointing to see it become unusable so quickly.

18. februar 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hello Stephen,

We’re really sorry to hear this. An indoor training ball should not become unusable after just a few weeks of normal use, and we completely understand why that would feel frustrating and disappointing.

We’d like to take a closer look and help find the right solution for you. Please email us at info@silentballacademy.com with your order number and a few photos of the cracks/wear on the outer surface so our team can review it properly.

Thank you for bringing this to our attention - we’d appreciate the chance to make this right.

Bedømt til 2 ud af 5 stjerner

Poor customer service exprience

Poor customer service exprience. Return or change very difficult.

Ok product but was not real basketball size

24. februar 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hello Saara,

We’re sorry to hear that your experience didn’t meet expectations. We understand how frustrating it can feel when a product isn’t the size you expected and the return or exchange process feels difficult.

Our ball is designed differently from a standard basketball, but we completely understand that this should be clearer before purchase. We appreciate you pointing this out, as it helps us improve how we communicate product details.

Please email us at info@silentballacademy.com with your order number, and our team will be happy to review your case and help with the best available option.

Thank you for your feedback - we’d like the chance to make this right.

Bedømt til 1 ud af 5 stjerner

Bad quality and poor service

I am very disappointed with this purchase. The ball was poor quality and lost its shape much faster than expected. I contacted customer service and was promised that a replacement would be sent, which I trusted and shared with my son to reassure him. Unfortunately, a month has passed and we still haven’t received anything, nor have we had any follow-up or response from the company. This has turned into a second disappointment for a small boy who was really looking forward to it. Very frustrating experience and not the level of quality or service I expected.

23. februar 2026
Uopfordret anmeldelse
SilentBall™ Academy-logo

Besvarelse fra SilentBall™ Academy

Hi Kristina,

We’re very sorry for the experience you and your son have had. It’s especially upsetting to hear that you were expecting a replacement and then had to wait without receiving a clear update.

We completely understand how disappointing this must be after your son was looking forward to it. This is not the standard of care we want customers to associate with us.

Please contact us at info@silentballacademy.com with your order number and the details of the replacement request. We’ll review what happened and work to get this resolved for you as quickly as possible.

Thank you for bringing this to our attention - we appreciate the opportunity to put things right.

Bedømt til 5 ud af 5 stjerner

Great decision

Silent ball academy has given our kids the opportunity to keep practicing basketball! They are eager to come home for training and their progress is amazing.
Super happy to have taken the decision to count on silence ball academy

18. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience!

Our son is training everyday with SilentBall. He is super happy about the possibilities the ball gives him!

31. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great home training app

All around a good structured app with gradually increasing difficulty of the excercises, which help beginners as advanced players to grow their techniques. Great for home ans bad outdoor weather. You can exercise any time, anywhere. Great for the money, thank you!

1. november 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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