Katelynn Fryer , is the reason , I am a Signature Solar customer . If it were not for her full understanding of the solar inverter system I’m using , and what I wanted (biggest panels they make... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Richard Fitzsimmons (sales rep) took extra steps during my complicated purchase which smoothed out issues I created while attempting the order online. I'm grateful for his proficiency!
Virksomheden har svaret
If you’re in the market for any type of solar equipment, don’t go anywhere but Signature Solar. Everyone I had the pleasure of speaking with from design team, sales, customer service and tech su... Se mere
Virksomheden har svaret
RS of SS blatantly lied, stating the pallet of solar panels will be dropped on my garage or barn concrete floor, but when the truck arrived they had no way of removing a 9' long pallet. It had to be t... Se mere
Virksomheden har svaret
Kontaktoplysninger
421 Industrial Dr E Suite 201, 75482, Sulphur Springs, USA
- 903-441-2090
- engagement@signaturesolar.com
- signaturesolar.com
4,4
Fremragende
69 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very positive experience
Ricky Fitzsimmons picked up where my previous consultant left off back in October after I put my project on hold. Ricky helped me update the off grid system I was ordering and helped find me a few discounts along the way. Very positive experience.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for taking the time to share your experience, Michael! We will forward your kind words to Richard. Please don't hesitate to reach out for any support in the future. We're here to help!
Kevin explained all of my questions in…
Kevin explained all of my questions in a concise, easy to understand manner. I wish tech support in other industries were like this.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for taking the time to share your experience with us, Danny! We will forward your kind words to Kevin. Please don't hesitate to reach out if you need any support in the future. We're here to help!
Responsive
I can honestly say that without the help and support from Signature Solar, my solar journey would not be a satisfying and efficient as it is.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for sharing this, Mike! Please don't hesitate to reach out for any support in the future. We're here to help!
Kevin Juarez of Signature Solar has…
Kevin Juarez of Signature Solar has helped me on many occasions, demonstrating his extensive knowledge of the EG4 system. He is very attentive, respectful, and professional.
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for sharing your experience, Felipe! We will forward your kind words to Kevin! Please don't hesitate to reach out for any support in the future. We're here to help!
Five stars for Keshawn Gray
Five stars for Keshawn Gray. I’m running a critical agricultural operation and my FlexBoss 21 hit a complete fault mode. Keshawn was incredibly professional and patient while we navigated some Starlink upload hurdles (photos and documentation). He recognized the urgency of my situation and the known DC-DC board defect immediately, bypassing the usual back-and-forth to get my case escalated to EG4 for an expedited RMA. Exemplary support!
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for sharing your experience with Keshawn, Nicholas! We will let him know of your kind words! Please don't hesitate to reach out for any support in the future. We're here to help!
Bummed, after trying to get the info to purchase a system for weeks
After numerous emails trying to get the salesperson to send me all the info so I could purchase it, I quit. I have emailed and emailed this guy, trying to get very short basic answers in order to know what I will still need to do after the purchase. I received the invoice and the pricing seemed fair, but none of the products came with the compliance numbers that the city requires. When I asked him about it he suggested that I pay $750 to have a company they work with help with drawings and other things the city wanted. I said, great get me the info and invoice and I'll pay. Once again, nothing was sent. If this is the way the purchase goes, I can't imagine if there's an issue. Or maybe that's the problem; they have issues/fires they are dealing with?
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Hi Todd! I’m really sorry for any frustration you’ve experienced! That’s not the experience we want for our customers. I’d like to look into this and make sure you’re able to reach us without any issues. I searched for your information, but wasn’t able to locate an account. If you can email me directly at engagement@signaturesolar.com, I’ll make sure we get you taken care of.
Edit: We found your profile and will be reaching out to you directly!
Ricky at Signature Solar was great
Ricky and the guys at Signature Solar were great. I enjoyed having the English-speaking support. He was readily available to talk and text message throughout the deal. As a bonus, the system arrived super quick and ahead of schedule.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for sharing your experience! We will forward your kind words to Richard! Please don't hesitate to reach out for any support in the future. We're here to help!
Richard Fitzsimmons knocked it out the park for me!
Richard Fitzsimmons knocked it out of the park for me. Got me me what I needed in minimal time or effort.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for taking the time to share your feedback, Zac! We will forward your kind words to Richard! Please don't hesitate to reach out for any support in the future! We're here to help!
Personalized Service
When I contacted Signature Solar to order solar equipment for my cabin, they provided personalized service. The quality of the equipment they recommended is exceptional. Since then, whenever I've needed additional accessories or equipment, I've contacted Celeste Stewart, who has always been diligent and willing to help me with my needs.
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for taking the time to share your experience, Neftali! We will forward your kind words to Celeste! Please don't hesitate to reach out for any assistance in the future. We're here to help!
Sales cycle was a little difficult
Sales cycle was a little difficult. Had a very short quote good for days (like 2) for the pricing to remain in effect. I guess the prices are changing and rising a lot. Even talked to a sales manager but did not do much good. There was a free shipping promo that I should have gotten but I had to pay to shipping anyway. Sales person was a little brief and hard to extract technical data out of. I've heard good things about the support process for this company and am just hoping that the support is better than the sales process. Given the difficult quote process, I think the company might be better off just to offer online sales and not a salesperson/quote process.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Hello! We’re so sorry for any frustration you may have experienced. We understand how upsetting it can feel when pricing shifts while you’re in the middle of planning a purchase. Our goal is always to make things as clear as possible, and we’re sorry if anything in this process felt unclear.
We are also concerned to hear about the confusion around the shipping promotion and the difficulty getting clear technical details during the sales process. That’s not the experience we want anyone to have.
I’d truly like the opportunity to look into this further and better understand what happened with your pricing and shipping. Could you please reach out to us at engagement@signaturesolar.com
with your full name and the best phone number or email to contact you? We want to make sure we review this thoroughly and provide clear answers.
Thank you for taking the time to share your experience. We appreciate the opportunity to address this.
Richard was polite professional and…
Richard was polite professional and willing to find out the specific details to design the best system for me he did a great job and talk to me like I was a human it was refreshing :-)
19. februar 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for sharing your experience, Silas! We will forward your kind words to Richard! Please don't hesitate to each out for any support in the future!
First Time Buyer
Contacted Signature Solar for the first time ever to get help with purchasing a solar panel. Connected with Richard. He found the right panel at a good price and helped me through getting a quote. Could not have been better.
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for taking the time to share your feedback, Dennis! We will forward your kind words to Richard! Please don't hesitate to reach out for any support in the future! We're here to help!
Eddie Duncan always returned my calls…
Eddie Duncan always returned my calls and emails. That let me know that he was serious about getting this resolved. Thanks!
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for taking the time to share your experience, Nick! We will forward your kind words to Eddie! Please don't hesitate to reach out for any support in the future!
Like a Colonoscopy...
Like a Colonoscopy.... The wait times are huge and you will get passed around from person to person without any solutions to the problem. I have been waiting months for a replacement part. Told several times they can't do anything without EG4 approval. The unit is for my tenant space and now the tenant is suing me over the issue.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Hello! We’re so sorry for the delay and the frustration, Joshua! That's never the experience we want for our customers. We’ve already connected with EG4, and they’ll be reaching out to you directly to get everything resolved. Our team will also be following up to ensure the issue has been completely addressed. If you have any questions or concerns in the meantime, please don’t hesitate to reach out to us at engagement@signaturesolar.com. We’re here to help!
Great products
Great products, fast shipping and terrific team!
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for taking the time to leave us your feedback, Paul! Please don't hesitate to reach out to us if you need any support in the future!
Update review
Way to go signature solar tech department
Thank you for getting back with me and getting me straightened out on this communication cable issue
Also ( here’s the real catch) they looked back on some records and seen where I was having an issue with a certain product back in 2023 and what do you know, they are sending me an updated better version replacement for free,
Get out a here!!!!!
No body does that
Wish all company’s I deal with would be like this
YOU GO SIGNATURE SOLAR TECH DEPT
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for updating your review, Alan! We appreciate your kind words so much! We're so glad we were able to get you taken care of! Please don't hesitate to reach out for any support in the future!
9 out of 12 USELESS…
9 out of 12 batteries turned out to be ABSOLUTELY USELESS!!!
Yes they are willing to do something which requires a lot of work, finding new acceptable boxes and a pallet to put them on, then get credit for new batteries. 9 out of 12 batteries DO NOT WORK AND NEVER WORKED!!! THIS IS NOT ACCEPTABLE TO ANYONE OFF GRID.
MY ADVICE FIND A REPUTABLE COMPANY!
NO OTHER COMPANY HAS THIS BAD A BATTERY RATE.
ONLY Placations in response to complaint. THESE WERE BAD WHEN SOLD.THEY ARE STILL BAD AND ITS ALL NOW ON ME!
I STAND BY MY REVIEW THAT THESE ARE CRAP CHINESE BATTERIES SOLD AT A PROFIT LNOWING THEY WERE BAD!!!
Amanda has reached out to make this right. These batteries are no longer being sold. They are crediting me for them and applying that to these 24 volt rack batteries. I have 2 of these already, work amazingly well and I have had them now 4 or 5 years. After having had great service from them. That is why I was so disappointed with these 12 batteries, only 3 working.
Signature Solar has great reviews for its staff, tech and support and that is true in this case.
1. september 2025
Uopfordret anmeldelse
Besvarelse fra Signature Solar
EDIT: Hello again, Phillip! Upon further review of your case, we discovered that the product in question is no longer being manufactured, which caused unexpected challenges with the RMA process that we did not anticipate. To ensure you are taken care of, we have issued a full refund for the 9 affected batteries and will be reaching out directly to confirm next steps. We sincerely apologize for the frustration this has caused and appreciate your patience as we worked to resolve it. While this product will not be returning, our team is here to support you with reliable solutions moving forward!
Hello Phillip! We’re truly sorry to hear about your experience and understand how frustrating it must be, especially when relying on batteries for off-grid living. This is not the experience we want for any of our customers.
Our team is already working with you to resolve the issue, and while the replacement process does require some logistical steps, we want to make this as smooth as possible and ensure you’re back up and running quickly.
We appreciate your feedback and take situations like this very seriously. If you’d like, please reach out to me directly at engagement@signaturesolar.com, I can personally help move this forward and make sure you receive the support you need. We’re committed to making it right, and look forward to getting this resolved with you!
Totally unresponsive i ordered a 12k…
Totally unresponsive i ordered a 12k mini split hybrid kit over a month ado and never heard a damn word from them now I try their ‘chat’ and get no response whatsoever they certainly are looking like a flynnby night outfit from here you woul expect a telephone call or an emailSOMETHING ANYTHING!!!!BUT NO!!!!!!!
10. juli 2025
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Edit: Hello again! After checking our records, we don’t have a completed order or payment from you. We will be reaching back out to you today to see how you would like to proceed!
Hello Bob! Thank you for taking the time to leave feedback. After reviewing our records, we weren’t able to locate any order, phone calls, or chat history under your name. It looks like a quote may have been provided, but no order was ever placed. If there’s been a misunderstanding, we’d be happy to clear it up! We will be reaching out to you directly to make sure everything is clarified and to see how we can help!
Competitive pricing and great tech support. Very satisfied customer
I just finished installing 2 more batteries and a Eg4 off grid XP12000. Due to my inexperience, I was on the phone with Signature Solar tech support several times. They answered all my questions and reviewed my configuration, correcting errors that they found. I want to mention Rodolfo, Kevin & Kally as very helpful. My set up is working great and I am now off grid :)
25. februar 2025
Uopfordret anmeldelse
Besvarelse fra Signature Solar
Thank you so much for your feedback, Michael! We will forward your appreciation to Rodolfo, Kevin, and Kally!
Please don't hesitate to reach out for any support in the future!
Besvarelse fra Signature Solar
Thank you so much for your feedback, Jordan! Please don't hesitate to reach out for any support in the future!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.