Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Bought a fridge last week, got tracking email but the tracking number doesn’t work. I have been calling ABT and Hub logistic so many times, no one can tell me where my fridge is. This is the first tim... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We've purchased several applicances over the years (W/D, Fridge, D/W, and Oven). The delivery teams and installations have always been top notch. Our oldest purchase from them, a W/D (Maytag) starting... Se mere

Bedømt til 5 ud af 5 stjerner

My wife and I just bought a new refrigerator from Abt. Our sales person knew exactly which refrigerators to show based on the measurements we brought in. Had some quick questions to help narrow d... Se mere

Bedømt til 5 ud af 5 stjerner

We are very grateful to your team members ! Big shout out to them for 1) timely alerts and arrival 2) technical know how 3) very helpful tips and ideas 4) knowledgeable, friendly, and a pleasure t... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik

Skrevet af virksomheden

Free shipping available - Abt.com is a leading retailer of quality consumer electronics and appliances. Our electronics store offers you the ability to shop for all your appliance and electronic product needs in one online store.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

480 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 81 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Pleasantly surprised

My original Alexa device would no longer update as it was many years old. While shopping around I found a great deal on an Echo Dot at Abt and ordered it. I was impressed by the ease of ordering and the fast delivery. This was my first purchase from Abt but it won’t be my last!

28. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very pleased with Abt!

Finding the refrigerator and optional ice maker I wanted worked well, and the pricing was competitive. The delivery was within just a few days. The truck arrived during the scheduled delivery window, and the two gentlemen handling the delivery couldn't have been nicer or more helpful.

23. marts 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Better stores to buy out there

I bought my main four kitchen appliances there. I accepted an open-box refrigerator for a fair discount after inspecting the “defect” they mentioned — a small scratch near the bottom. However, after installing the appliances, I noticed the freezer wasn’t cooling properly. I contacted them, and after a technician’s visit, they determined it needed to be replaced. But I had to pay the price difference for a new one because I refused to accept another open-box unit without seeing it first (which I later found out had actually been a display model).

I had to deal with a salesman who was inflexible and arrogant — he wouldn’t even let me speak until he finished his entire speech. Eventually, after contacting customer service, I ended up paying an additional $200 for the replacement. I just wanted it resolved, so they finally replaced it — after a week without a freezer and no compensation for the food I lost.

I hoped that would be the end of it, but unfortunately not. A couple of days later, the dishwasher stopped working. I chose ABT for the service because the OEM technician had a one-day longer wait, which I now regret. The first technician came on Tuesday just to check what parts were needed — he didn’t have any with him. The second technician arrived on Saturday, cranky and dismissive, blaming the electrician’s work simply because he didn’t understand newer wiring methods. He even cut the dishwasher wire after failing to disconnect a Wago 221 connector (he didn’t know you have to lift the lever). Later, he discovered the real issue was a faulty main board, which was replaced, but now I have a refurbished dishwasher for the price of a new one. He never apologized or showed any willingness to learn how the connector worked — he just looked away when I tried to show him. I wasn’t trying to argue, only to teach him something that might make him a better professional.

I won’t buy from them again. For less money, I could have bought the same appliances elsewhere with far less hassle. In total, I had to deal with five service visits, each requiring me to be available starting at 7 AM just for them to call and say when they planned to come.

28. marts 2026
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Hi Lisandro, I am sorry to hear about your recent experience with us. If you can please give me a call at 847-544-2707, I would like to discuss what happened and see what we can do to make things right. Thank you Tim Hendricks, General Manager

Bedømt til 5 ud af 5 stjerner

Bought my breville espresso machine…

Bought my breville espresso machine here, was happy to receive actual human customer support assistance.

Super recommended to buy small kitchen appliances from these guys.

16. januar 2026
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Thank you Leo, We appreciate the business!

Bedømt til 5 ud af 5 stjerner

Josh at ABT online is awesome

Josh at ABT online is awesome! Highly recommend for an out of state customer - efficient responds to emails and highly competitive.

6. marts 2026
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Thank you for the kind review Kristina!

Bedømt til 1 ud af 5 stjerner

Bad customer service and delivery

Bought a fridge last week, got tracking email but the tracking number doesn’t work. I have been calling ABT and Hub logistic so many times, no one can tell me where my fridge is. This is the first time I purchased from ABT, because of all the good reviews, now I feel so regret, not mentioning the ABT customer service bad attitude, really ruin my day.

23. februar 2026
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Hi Xue, the unit is due to arrive at your local transportation Hub on Thursday. They will contact you within 24 hours to schedule delivery. If you have any further questions, please feel free to contact our logistics manager Gary at 847-544-2782. Thank you!

Bedømt til 3 ud af 5 stjerner

Appalled by the poor service.

It hurts me to have to give a poor rating. I have been a loyal customer of Abt for 30 years. I had a recent delivery that was awful. The delivery person doing all of the talking was surly. When I asked them to remove the tv from the box I was told “ that costs extra. Here sign this”. The one doing the talking told me there was a charge to remove an item from a box. Furious, I called the store and spoke to a manager who told me there was no charge for removing the tv from the box. Heretofore, Abt walked on water in my estimation., I could have gotten better service at a lesser store. I think they have grown too big and the superb customer service has gone out the window. Also, they need to train the two individuals who made the delivery. They pulled that large truck into my driveway. There was space at the mouth if the driveway without pulling that large truck weighing who knows what into my driveway.

20. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My wife purchased an expensive vacuum…

My wife purchased an expensive vacuum cleaner last November, but was told it was on back order and would be delivered to her when it came in. She paid for the order, but it was never delivered. Abt says they shipped it via UPS and we would have to take it up with UPS. We have no leverage with UPS who simply claims they deliver all the packages they get and sent a picture, not of the package, but a picture of our building with a circle drawn around a locked door that only resident cars can enter.

Based on my experience, I would not pay for anything from Apt unless you can walk out with it!
Order can be verified with her Cell number 312-925-7711

18. februar 2026
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Hi Tom, the delivery investigation has been completed by UPS and they confirmed the package was delivered to the doorman at your building. When a package is accepted by building staff UPS does not cover the shipment. Building management would be responsible at this point for locating the package and confirming who signed for/received it.

We recommend contacting your doorman/front desk and property management to request their package log/sign-in record for that delivery date and to check any security camera footage covering the receiving area.

If you’d like, we can also provide the tracking information and delivery confirmation details again to help your building identify it.

Bedømt til 1 ud af 5 stjerner

I bought a Kitchenaid range from Abt

I bought a Kitchenaid range from Abt. It’s a lemon. I had their techs out about 8 times. They never did anything. Never fixed it. Just waited until the 1 year was up and they were off the hook. Abt Electronics is garbage. Now I’m trying to deal with Whirlpool Corp and they are no better. Even the repair guys say “unless it’s something easy they don’t care”. Last guy I had out didn’t even turn the oven on before he told me there is nothing wrong with it. I wouldn’t buy dog food from Abt. I certainly won’t spend almost $2000 for a range again

22. januar 2026
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Hi Sean, I pulled up your service record and we have been out to service your range 3 times. All 3 times the range tested fine and no issues were found. We suggest you call the manufacturer for service if you feel there is something wrong with the unit. If you have any other questions, feel free to call me at 847-544-2836. Thank you Dan Obradovic, General Manager

Bedømt til 5 ud af 5 stjerner

Great experience with ABT

Purchased a GE microwave. I dealt with a gentleman name Giancarlo - excellent customer service, excellent price and very fast shipping - shipped out the day it was ordered via UPS and had it within a few days (IL to NJ). Couldn't sing their praises loud enough. Had a minor issue and Giancarlo and the team made everything right. You will not go wrong buying from ABT.

19. december 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Great prices, horrible delivery service

Great prices. Easy to navigate website.
Absolutely horrible shipping service.
First it was supposed to be a around 8:30 then around 12:30 then delivery cancelled

Next day delivery scheduled for 12:30 to 2:30. It is 2:30 now. No communication
Sit around and wait and wait!

24. december 2025
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Hi Rick, I am sorry for the delay in our shipping. We give a 2-3 hour time window the morning of and the delivery crew is supposed to call if they are running late due to any issue they may have run into. Please call me at 847-544-2836, I would like to look into your delivery and see what had caused the delay. Thank you Dan Obradovic. General Manager

Bedømt til 5 ud af 5 stjerner

More than electronics

As always, competitive pricing, easy order process, and very timely delivery.

9. december 2025
Uopfordret anmeldelse
Abt Electronics-logo

Besvarelse fra Abt Electronics

Thank you for the review and we appreciate your business!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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