Heavenly Sleep Anmeldelser 

200
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Delivery team, Tez and Mani - 5 stars. Heavenly Sleep Customer Service - 1 star. Poor communication, including no one turning up on the delivery date they scheduled. Wide variety of reasons... Se mere

Bedømt til 5 ud af 5 stjerner

Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Møbelfabrikant
  2. også i
  3. Madrasbutik
  4. Sengeforretning
  5. Sofabutik

Skrevet af virksomheden

Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

200 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 75 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(200)

87 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I would 100% recommend this company for…

I would 100% recommend this company for high quality bed and furniture. The process was extremely easy and customer service was 10/10 could not fault it at all. Everyone was very professional and helpful especially Faisal in particular, he went out of his way to show me different furniture that would suit my home style the best .

15. april 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much for your lovely feedback :)

Bedømt til 1 ud af 5 stjerner

Do not trust this company

Do not trust this company

Ordered a 3 seater sofa last week of march online that said it was in stock and recieved a phone call the next day saying it was definitely in stock but they couldn't deliver it until the 12th of April (no problem), recieved a call today 9th April saying the sofas not due in stock for 2 more weeks. Absolutely fed up with companies taking money and being dishonest to customers. And still on website today saying In stock. Unbelievable! .

Thanks for your response you obviously didn't read my review properly, you stated the sofa was in stock ready for delivery and not in Some port somewhere, as for the refund its not in my account and also the promised phone call from a Manager was never recieved. I stand by my honest review.

Hanson dark grey sofa 3 seater still saying In stock at 12.11pm 11th April 25

9. april 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Hi Fi, we are sorry for the inconvenience caused, as explained before the shipping date has moved numerous times according to some issues at the Belgium port which in turn is causing delays for us. Unfortunately this is completely out of our control and as far as companies taking money and being dishonest to customers that is definitely not us as you can see from our numerous 5 star reviews, if any customer is unhappy with the unexpected delay and has already paid they will be entitled to a full refund upon request the same way you have been refunded. Again we apologise for any inconvenience caused to yourself.

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. From the lovely lady who called and kept me updated on everything to the two amazing delivery team who took away my old sofas and set up the new corner sofa such lovely men they cleaned up after themselves and left everything neat and tidy. I would highly recommend Heavenly Sleep

29. marts 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

Top service

Excellent service right to ur door quality furniture their staff are friendly and easy to speak to you would 💯 recommend will definitely be back

26. marts 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

The service from order to delivery was…

The service from order to delivery was so smooth.

I bought a 3 2 1 roma of heavenly sleep and was delighted from start to finish. Excellent customer service top quality goods.

21. marts 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

Extremely easy to deal with

Extremely easy to deal with, delivered when they said they would. The two delivery guys where professional and assembled the sofa very quickly. Would not hesitate to use this company again?

14. marts 2025
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

Excellent

I am happy to say that me and my family are very satisfied with the quality of the furniture we ordered, the level of customer service was outstanding and it was a simple straight forward transaction as well as delivery service that was also very good. Heavenly is a trust worthy company and would highly recommend to everyone- Arham and family

1. marts 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

I placed an order for a kingsize bed…

I placed an order for a kingsize bed and the comfort is great i love the size of it and the service is really good the prices are really affordable than other companies and i recommend it to anyone who is a first time buyer stunning beds

1. januar 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

A big thank you to Heavenly Sleep…

A big thank you to Bash and all the guys at Heavenly Sleep. We just bought a beautiful leather recliner suite, and absolutely love it. More than that, though, you couldn't hope to meet a more helpful and obliging team of people. From viewing our options, to delivery and setting up, they have been amazing. Couldn't have asked for more. Highly recommended.

15. februar 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

I ordered a 3+2 sofa and two Divan beds…

I ordered a 3+2 sofa and two Divan beds with mattresses. I contacted the store before and after putting in the order through their website, Natasha was very helpful in this regards. Delivery was prompt and delivered persons Mervyn and James were brilliant . extremely helpful and cooperative.
I haven't opened up the flat packs as yet but the whole experience so far has been very positive with this company.

13. februar 2025
Uopfordret anmeldelse
Heavenly Sleep-logo

Besvarelse fra Heavenly Sleep

Thankyou so much :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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