Delivery team, Tez and Mani - 5 stars. Heavenly Sleep Customer Service - 1 star. Poor communication, including no one turning up on the delivery date they scheduled. Wide variety of reasons... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Se mere
Virksomheden har svaret
Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Se mere
Virksomheden har svaret
Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.
Kontaktoplysninger
Storbritannien
- shopheavenlysleep.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quality and prices
Good quality and prices, brilliant service!

Besvarelse fra Heavenly Sleep
I would 100% recommend this company for…
I would 100% recommend this company for high quality bed and furniture. The process was extremely easy and customer service was 10/10 could not fault it at all. Everyone was very professional and helpful especially Faisal in particular, he went out of his way to show me different furniture that would suit my home style the best .

Besvarelse fra Heavenly Sleep
Ordered the axel 3 and 2 amazing…
Ordered the axel 3 and 2 amazing quality fast delivery and amazing staff. Highly recommended.

Besvarelse fra Heavenly Sleep
Excellent service highly recommended.
Excellent service highly recommended.

Besvarelse fra Heavenly Sleep
Do not trust this company
Do not trust this company
Ordered a 3 seater sofa last week of march online that said it was in stock and recieved a phone call the next day saying it was definitely in stock but they couldn't deliver it until the 12th of April (no problem), recieved a call today 9th April saying the sofas not due in stock for 2 more weeks. Absolutely fed up with companies taking money and being dishonest to customers. And still on website today saying In stock. Unbelievable! .
Thanks for your response you obviously didn't read my review properly, you stated the sofa was in stock ready for delivery and not in Some port somewhere, as for the refund its not in my account and also the promised phone call from a Manager was never recieved. I stand by my honest review.
Hanson dark grey sofa 3 seater still saying In stock at 12.11pm 11th April 25

Besvarelse fra Heavenly Sleep

Besvarelse fra Heavenly Sleep
Absolutely brilliant service from start…
Absolutely brilliant service from start to finish. From the lovely lady who called and kept me updated on everything to the two amazing delivery team who took away my old sofas and set up the new corner sofa such lovely men they cleaned up after themselves and left everything neat and tidy. I would highly recommend Heavenly Sleep

Besvarelse fra Heavenly Sleep
Top service
Excellent service right to ur door quality furniture their staff are friendly and easy to speak to you would 💯 recommend will definitely be back

Besvarelse fra Heavenly Sleep
Brilliant lads sofa lovely delivery driver brilliant.
Very easy to order off,delivered the next day, delivery driver's couldn't do enough for us, absolutely first class,Susan in the office was brilliant, definitely ordering again

Besvarelse fra Heavenly Sleep
The service from order to delivery was…
The service from order to delivery was so smooth.
I bought a 3 2 1 roma of heavenly sleep and was delighted from start to finish. Excellent customer service top quality goods.

Besvarelse fra Heavenly Sleep
These guys are amazing very high…
These guys are amazing very high quality and service was amazing i will recommend again 100%

Besvarelse fra Heavenly Sleep
Extremely easy to deal with
Extremely easy to deal with, delivered when they said they would. The two delivery guys where professional and assembled the sofa very quickly. Would not hesitate to use this company again?

Besvarelse fra Heavenly Sleep
Great customer service and delivery…
Great customer service and delivery guys were great good service would definitely purchase again 👍

Besvarelse fra Heavenly Sleep
Excellent
I am happy to say that me and my family are very satisfied with the quality of the furniture we ordered, the level of customer service was outstanding and it was a simple straight forward transaction as well as delivery service that was also very good. Heavenly is a trust worthy company and would highly recommend to everyone- Arham and family

Besvarelse fra Heavenly Sleep
Good quality products with very…
Good quality products with very reasonable prices, prompt delivery, responsive to queries, shall buy again from them.

Besvarelse fra Heavenly Sleep
Fab service and great product would…
Fab service and great product would highly recommend

Besvarelse fra Heavenly Sleep
I placed an order for a kingsize bed…
I placed an order for a kingsize bed and the comfort is great i love the size of it and the service is really good the prices are really affordable than other companies and i recommend it to anyone who is a first time buyer stunning beds

Besvarelse fra Heavenly Sleep
Absolutely amazing service by avees
Absolutely amazing service by avees

Besvarelse fra Heavenly Sleep
A big thank you to Heavenly Sleep…
A big thank you to Bash and all the guys at Heavenly Sleep. We just bought a beautiful leather recliner suite, and absolutely love it. More than that, though, you couldn't hope to meet a more helpful and obliging team of people. From viewing our options, to delivery and setting up, they have been amazing. Couldn't have asked for more. Highly recommended.

Besvarelse fra Heavenly Sleep
I ordered a 3+2 sofa and two Divan beds…
I ordered a 3+2 sofa and two Divan beds with mattresses. I contacted the store before and after putting in the order through their website, Natasha was very helpful in this regards. Delivery was prompt and delivered persons Mervyn and James were brilliant . extremely helpful and cooperative.
I haven't opened up the flat packs as yet but the whole experience so far has been very positive with this company.

Besvarelse fra Heavenly Sleep
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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