Heavenly Sleep Anmeldelser 

200
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Delivery team, Tez and Mani - 5 stars. Heavenly Sleep Customer Service - 1 star. Poor communication, including no one turning up on the delivery date they scheduled. Wide variety of reasons... Se mere

Bedømt til 5 ud af 5 stjerner

Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Møbelfabrikant
  2. også i
  3. Madrasbutik
  4. Sengeforretning
  5. Sofabutik

Skrevet af virksomheden

Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

200 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 75 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(200)

87 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great sofas

A few issues around this being a TikTok sale, however they were fantastic at sorting this and the sofas were delivered as expected and they are both great quality and very comfy. Very happy customers. Thank you

16. januar 2025
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Besvarelse fra Heavenly Sleep

Thankyou so much :)

Bedømt til 5 ud af 5 stjerner

Great service very friendly and helpful…

Great service very friendly and helpful definitely put customer first excellent value for money will definitely be recommending to friends delivered 3rd jan

3. januar 2025
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Besvarelse fra Heavenly Sleep

Hello Sam, thankyou very much

Bedømt til 5 ud af 5 stjerner

My name is rushikesh and I got 3+2 Roma…

My name is rushikesh and I got 3+2 Roma brown leather sofa for half of the price the seller showed me kindness and he helped me to get it in the Christmas time and with free delivery and even with sofa assembly they are really nice I will buy more furniture with heavenly sleep.

Anyone who is reading my review think before purchasing furniture with a reasonable price then check with heavenly sleep.

The driver is very friendly Luke he really helped to fix sofa and he is very good guy

21. december 2024
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Besvarelse fra Heavenly Sleep

Hello thankyou very much

Bedømt til 5 ud af 5 stjerner

What a great experience shopping with…

What a great experience shopping with you. I came across you by a friend. I didn't know about you. I am delighted with my purchase. The delivery man was such a pleasant person I will be telling all my family and friends what a great experience shopping with you

21. december 2024
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Besvarelse fra Heavenly Sleep

hello Lorraine thankyou so much

Bedømt til 5 ud af 5 stjerner

Excellent company

Excellent company, cossy and quality sofas. The company kept me updated on a day delay in delivery due to vehicle breaking down and gridlock.
The two delivery guys are angels in human form, when they arrived, there first met me to apologise first before offloading the sofas, i forgot to ask of their names.
I bought a set of Hanson light grey leather sofa.
Nothing short of 5 star rating.

20. december 2024
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Besvarelse fra Heavenly Sleep

Thankyou so much

Bedømt til 5 ud af 5 stjerner

Brilliant…


Placed an order for a couple of flat packed sofas. Company processed the order quickly and delivery was received a few days later!

Sofa set is beautiful ❤️

8. december 2024
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Besvarelse fra Heavenly Sleep

Hello thankyou very much

Bedømt til 5 ud af 5 stjerner

Bash and his colleague did a fabulous…

Bash and his colleague did a fabulous job of correcting previous work carried out by a different delivery company.
They were very helpful and apologised for the previous issues I encountered with heavenly sleep

30. november 2024
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Besvarelse fra Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Bedømt til 5 ud af 5 stjerner

I really wish I could add a photo to…

I really wish I could add a photo to this review cos boy are they truly amazing.. my mom ordered a leather corner couch and arm chair and I fall in love wit hers.. so she told me about this shop she highly recommended them. I went online and fall in love with a couch myself and boy they did not disappoint. We have a dark grey leather electric corner couch and a leather foot stool and I am obesseddd.... they are so bloody beautiful comfortable stylish. I'm so happy.. the staff are absolutely fabulous to deal with. I had the pleasure of dealing with the owner bash, and 2 fabulous delivery drivers who couldn't do enough for us. Aiden and luke they really went above and beyond when they delivered our items they were incredibly helpful. And so friendly I had a great chat with both and they had me laughing. They even carried my couch to where I wanted it so they would scratch my wooden floors and took all the rubbish away I recommend putting in for rubbish to be taken away and for ur old couch to b taken aswell of needed and for couch assembly becuase it was such hassle free done within 10mins or less and I was left with my brand new couch happy as anything. I highly highly recommend heavenly sleep and I will return to purchase more in the further..

26. november 2024
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Besvarelse fra Heavenly Sleep

Thankyou so very much, lovely doing business with you, we really appreciate your custom :)

Bedømt til 4 ud af 5 stjerner

Great value, lovely people

There was an issue upon opening one of the boxes containing our sofa, but they went out of their way to resolve the error and we're delighted with our purchase. Really comfortable with great support. I've never had to assemble my own sofa before, so that was a new one on me, but it went together easy.

8. november 2024
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Besvarelse fra Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Bedømt til 5 ud af 5 stjerner

Would recommend

10/10 service, ordered a heavenly bed which now gives us heavenly sleeps! The whole service was flawless from ordering with them to the delivery!

15. november 2024
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Besvarelse fra Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Bedømt til 4 ud af 5 stjerner

Great service and happy with purchase…

Great service and happy with purchase my only niggle not to give a 5 star was my delivery was in the afternoon as I had a phone call the day before but then turned up at 08.50 luckily I was home.

5. november 2024
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Besvarelse fra Heavenly Sleep

Hello Samantha thankyou very much for your lovely review

Bedømt til 1 ud af 5 stjerner

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!!
I’m trying to contact customer service since my mams sofa arrived over a week ago.
My mam is 73 sofa arrived & is not suitable & causing her a lot of back pain as it’s hard & uncomfortable.
No response from customer service by phone or email.
Now seeking legal advise.

7. november 2024
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Besvarelse fra Heavenly Sleep

Hi we are really sorry you are not happy with your suite. We would have been happy to return it but since you no longer have your packaging we are unable to accept your return. This is clearly stated in our returns policy on our website. Im sorry we could not be of more help.

Bedømt til 1 ud af 5 stjerner

Terrible customer services.

Terrible customer services.

I had to call and email a zillion times to get things done ( parts damaged in the transport)

5. november 2024
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Besvarelse fra Heavenly Sleep

Hi just want to clarify everything did get sorted for you in the end?

Bedømt til 5 ud af 5 stjerner

Just fabulous to deal with

Just fabulous to deal with. Highly recommend. Couches perfect 🤩

2. november 2024
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Besvarelse fra Heavenly Sleep

Hello thankyou very much for your lovely review

Bedømt til 5 ud af 5 stjerner

Outstanding Customer Service

Outstanding Customer Service, Competitive Prices, Fast and Professionally Assembled by Mohammed. Really pleased with my new sofas.

19. oktober 2024
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Besvarelse fra Heavenly Sleep

Hello Nisha thankyou very much for your lovely review

Bedømt til 5 ud af 5 stjerner

Customer Service top notch

Customer Service fantastic and delivery driver really friendly and so quick. My sofas are absolutely gorgeous and so comfy. I would recommend Heavenly Sleep to everyone. My experience was brilliant.

9. oktober 2024
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Besvarelse fra Heavenly Sleep

Thankyou very much, lovely doing business with you, we really appreciate your custom :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

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