Delivery team, Tez and Mani - 5 stars. Heavenly Sleep Customer Service - 1 star. Poor communication, including no one turning up on the delivery date they scheduled. Wide variety of reasons... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Se mere
Virksomheden har svaret
Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Se mere
Virksomheden har svaret
Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.
Kontaktoplysninger
Storbritannien
- shopheavenlysleep.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I recently purchased a corner sofa from…
I recently purchased a corner sofa from heavenly and its amazing. Its cozy and comfortable. Their staff is cooperative aswell. 4 stars from me.
Recently purchased a Rita Plus in the…
Recently purchased a Rita Plus in the true beige, amazing quality and wonderful service, defo give this company 5stars from me.

Besvarelse fra Heavenly Sleep
Excellent company with fast delivery…
Excellent company with fast delivery and polite staff. Could not have asked for more

Besvarelse fra Heavenly Sleep
I had a good experience dealing with…
I had a good experience dealing with this company . Bash has been quite helpful and patience and understands the importance of ensuring as a customer buying a sofa is a very important decision.
Thanks for the help Bash. Also to the the two lads Aamir and Mani who were delivered the sofas, very friendly and professional.

Besvarelse fra Heavenly Sleep
Got sofa of this company the office…
Got sofa of this company the office staff where very lovely to deal with and the delivery driver Luke was amazing he put my sofa together for me and took away all the packaging once I’m ready for my bed I will be ordering from this company I highly recommended

Besvarelse fra Heavenly Sleep
Lovely friendly service
Lovely friendly service, very efficient delivery, very competitive pricing.
Would have no problem in recommending this company.

Besvarelse fra Heavenly Sleep
Sofa
I purchased a sofa recently. Heavenly sleep staff were first class. Taking the time to ensure I had exactly what I wanted.
Valerie 3+1+1 and footstool
Well what can I say my sofa is stunning from Heavanly sleep. If anyone wonders about ordering online then rest assured they have nothing to worry about. The delivery team 2 lovely gentleman can I say are an absolute credit very professional in every manner and assembled my sofa with great care for my home as I had new laminate fitted. They are a credit to your company and professional in every aspect. What a great experience 10 out of 10 in every aspect
And wow the footstool is so big i absolutely love it 🥰
Would 100% recommend in here i love my…
Would 100% recommend in here i love my sofa the worker are so helpful amazing prices for beautiful sofas I really cant wait till winter so I can recline back nice and cosy wee film o lots of wee compartments for your bits and pieces (popcorn) cup holders too, had and issue with 1 of the chargers but it was fixed and all working well, they have all different types sizes shapes and colours of sofas but I personally love the titan dark grey thats the one I went for recommend 100%
Really happy with our new corner couch
Really happy with our new corner couch, the lads who dropped it off were really friendly and the chap in customer support is a top man too. Well done lads
Amazing company
Ordered a sofa, came on time delivery was on point. Defo recommend
Ordered a 3+2 Rita from this company…
Ordered a 3+2 Rita from this company and wow I am very satisfied with the quality. From the minute I placed the order till it got delivered I was updated with my order. The quality is 10/10 I couldn’t fault it. A special thanks to AK the delivery driver he was very helpful he assembled the sofa and took away all the rubbish. I couldn’t recommend this company enough. THANKYOU HEAVENLY SLEEP!
5 star service
Quick delivery, staff were very helpful. Highly recommend
Great service
I bought a bed from Heavenly sleep. The bed is beautiful and service was excellent I picked my mattress which is so comfy. They brought my bed,set it up and took my old bed away.
Thank you Bash and the team great customer service 👍
What a lovely company
Amazing top of the range quality ordered a Valerie technology fabric corner looks beautiful and delivery driver was amazing and very helpful.
Amazing quality and brilliant customer…
Amazing quality and brilliant customer service! Would totally recommend ☺️
Worst company ever for communication
Worst company ever for communication. Sofa faulty after 2 weeks. Sofa 3 months old still not repaired or replaced. Wouldn’t waste your money with this company.
Ordered Hanson corner sofa and match8ng…
Ordered Hanson corner sofa and matching footstool on 28th March 2025, from start to now ,no deliver date, very poor customer services , company has not contacted me once since I placed the order to update me of any delays, and when called very uncaring and blaming others for their poor communications, over a month later I have been given 2 different delivery dates and still not recieved my sofas, now told delivery out if their control possibly 1st week in may 2025, so have requested a refund,which could take up to 30 days. (A lot of messing around) just hope I recieve it, wouldn't have minded if delivery dates was long but on ordering stated that sofa was in stock for express delivery and still states in stock on their website

Besvarelse fra Heavenly Sleep
Got a lovely sofa
Got a lovely sofa, excellent quality and excellent service, the girl that served me was absolutely lovely

Besvarelse fra Heavenly Sleep
So much beautiful stock
In love with with my new sofa!! Definitely recommend this company. Quick delivery and very reasonably priced! Girl in showroom so helpful (thanks for helping me choose my perfect sofa) ❤️ will be returning for a new bed asap!

Besvarelse fra Heavenly Sleep
Dette er Trustpilot
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