Had to wait a long time for delivery. Great difficulty finding contact number or right dept to contact. Was told several times item on way when I checked tracking no but parcel company was never able... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The fan is amazing and keeps my rooms cool, given 4 stars because the bottom 4 screws holes are not located at the right places so only used 2 that fitted properly. Struggled for half an hour. Otherwi... Se mere
Ordered from their website as it said free returns. Have been trying to contact to make a return for 2 weeks now and still haven’t accomplished anything. Getting absolutely ridiculous, I want to retur... Se mere
Excellent product, and super speedy shipping even though it said on the website that there were delays. Really pleased and would highly recommend. We have three different Dimplex products now, and the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Dimplex has been a trusted name in home heating and cooling for 75 years, and today we design products for every season. Our range spans portable heating - fan heaters, oil-free radiators, convector heaters and heated bedding - built to keep homes warm through autumn and winter. In summer, our portable cooling range of fans, air conditioners, air purifiers and dehumidifiers helps households stay comfortable and manage air quality year-round.We're also home to a wide range of electric fires, from built-in and inset models to freestanding and wall-mounted designs, giving homes the look and feel of a real flame without the upkeep of traditional fuel.Outdoors, our Crossray range brings patented infrared cooking technology to garden entertaining, alongside Heatstrip outdoor heating to extend the garden season into the cooler months.Whether you're heating a single room, cooling your home in summer, adding a feature fire, or upgrading your outdoor space, Dimplex products are designed for everyday British homes. Shop the full range direct at shopdimplex.com, or find us at major UK retailers nationwide.
Kontaktoplysninger
Storbritannien
- support@shopdimplex.com
- shopdimplex.com
3,5
Middel
96 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor shop elsewhere
Ordered over a week ago and still not received the item or a reply to my email, then they send an email asking for a review before I’ve even received my item, won’t use again, hopefully I can cancel my order and shop elsewhere
2. juli 2026
Awful service!
Awful service!
Bought a fan for the upcoming summer days, should have taken 3 to 4 working days to arrive (according to the confirmation when bought), a week later nothing? Emailed via their online portal, nothing back? Going to call them now their customer service no. Let's see what happens???
2. juli 2026
Very good communication
Very good communication. Swift delivery considering the demand for fans in a heatwave.
2. juli 2026
Still awaiting delivery.!
2. juli 2026
Ordered it a week ago and it’s not…
Ordered it a week ago and it’s not turned up yet via DPD next day delivery …
2. juli 2026
Very quick delivery
Very quick delivery, especially as the recent heatwave must have put extra pressure on dispatch from this seller.
2. juli 2026
Delivered in time for next heatwave
2. juli 2026
This tower fan is a boon in this exceptionally hot weather.
This tower fan is a boon in this exceptionally hot weather, with it's fairly silent rotating and easy to use remote control.
30. juni 2026
Good service
Requesting confirmation and being answered immediately. Plus it arrived sooner than expected.
Well done!
2. juli 2026
Dimplex cordless fan
Great purchase, effective and quiet. Kept informed about delivery. Would definitely recommend.
2. juli 2026
Good service
Easy to order, arrived very quickly. Ordered another one, same good service.
2. juli 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.