Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Order for a electric golf trolley. Had no communication, couldn"t speak to them due to their automated message which just hangs up, no response by email which led me to have real fear re... Se mere

Bedømt til 5 ud af 5 stjerner

Found exactly what I wanted, little boy wanted a scooter with lights, I wanted one that wouldn't cost the moon. Found the exact model of scooter on discount, it arrived quickly and without any issues,... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a pergola which arrived within 3 days, which in itself was very impressive bearing in mind I had not paid for express delivery. Although I won’t be able to assemble it yet, I checked the... Se mere

Bedømt til 5 ud af 5 stjerner

Hedstrom Folding Toddler Swing - Grade B Unused Return. The order can through as soon as it could be delivered, 3 days including the day ordered. It was in perfect condition and easy to put together.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med udstyr til hjemmet

Skrevet af virksomheden

The Jack Stonehouse brand has been created to bring you an ever expanding range of top quality home products and furnishing items. As a successful online company group trading on many platforms, this website offers you an excellent choice of home products at competitive prices. All items live on site are in stock and will be despatched on a next day service if ordered before midday


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

414 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Fear to brilliance

Order for a electric golf trolley.

Had no communication, couldn"t speak to them due to their automated message which just hangs up, no response by email which led me to have real fear reference this company.

I also posted a really negative review.on trustpliot

Whilst posting the golf trolley was delivered, no pre-warning but its here.

Looks good and a great product beyond what I paid.

If only the customer service/response etc was as good as their getting the ordered products delivered, they would be world class easily beating amazon.

4 stars due to customer service

14. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Found exactly what I wanted

Found exactly what I wanted, little boy wanted a scooter with lights, I wanted one that wouldn't cost the moon. Found the exact model of scooter on discount, it arrived quickly and without any issues, delivery updates were regular and accurate. Can't fault anything. Little boy was very happy!

16. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

I ordered a pergola which arrived within 3 days, which in itself was very impressive bearing in mind I had not paid for express delivery.
Although I won’t be able to assemble it yet, I checked the contents and found that a couple of magnets were missing. A simple email request produced a quick response and the items are now on their way to me.
If that doesn’t qualify as impressive service, then I don’t know what does.
Well done (so far) all at Jack Stonehouse and I will post a review of the item (which does look well made) once assembled.

17. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I bought an electric golf trolley…

I bought an electric golf trolley recently and it was fine for 2 rounds but during the 3rd use of the trolley, it stopped working even though the battery was fully charged. I have emailed the seller today re the issue and I will give my full review once I have heard back from customer services..........since me posting this, customer services did get back very quickly and came back with a few questions re the trolley & battery etc, so I have sent my reply and awaiting a reply back. Since my last posting, customer services have been in contact and are sending out a new motor for me to fit. I will update my review in a few days when I have received the part. UPDATE.....I received the part and fitted it and all seems OK so overall, no dramas really so I'd recommend the trolley and company

16. marts 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello,

Thank you for your review. We're sorry to hear you've experienced an issue with your golf trolley and appreciate you contacting our team about it. Our customer service team will be happy to look into this and help get it resolved as quickly as possible.

We hope to have the opportunity to update your experience once the matter has been addressed.

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

Repacement tyre

Ordered a replacement tyre for golf trolley and tyre arrived one day earlier. Great service.

27. februar 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello Mr Lee,

Thank you for your kind review! We're really pleased to hear your replacement tyre arrived quickly — even earlier than expected. It’s great to know the service met your expectations.

We appreciate your support!

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic bargin had been…

Absolutely fantastic bargin had been looking at second hand ones but the deal for this made it a no brainer, from ordering to delivery the service was fantastic the courier delivered with care excellent service Thank you

24. februar 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello Paul,

Thank you for your fantastic review! We're really pleased to hear you found such a great deal and that everything from ordering to delivery went smoothly. It's great to know the courier handled the delivery with care too.

We truly appreciate your support!

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

Excellent service and product

Hedstrom Folding Toddler Swing - Grade B Unused Return. The order can through as soon as it could be delivered, 3 days including the day ordered. It was in perfect condition and easy to put together. My grand daughter absolutely loves the swing and it is perfectly safe.

23. februar 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello Maureen,

Thank you for your lovely review! We're so pleased to hear the swing arrived quickly and in perfect condition, and that it was easy to assemble. It’s wonderful to know your granddaughter is enjoying it so much!

We really appreciate your support.

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

Problem solved

E. mailed outlining the problem with the goods I had received and, pleased to say, issue was acknowledged and resolved to my satisfaction, within 48 hours ...can't ask for more

9. marts 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello David,

Thank you for your great review! We're really pleased to hear your issue was acknowledged and resolved quickly. It’s great to know the service met your expectations.

We appreciate your support!

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

I recently had an issue with my

I recently had an issue with my
golf trolley battery, which is now
being replaced, I found the sales
team first class with there help in
resolving the issue ,would highly recommend them as a business and will certainly be buying off them again.
Douglas macgillivray

3. marts 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello Dougie,

Thank you for your fantastic review! We're really pleased to hear our team could help resolve the issue with your golf trolley battery and that you were happy with the support provided. Your recommendation means a lot to us.

We look forward to helping you again in the future!

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

Customer service has been fantastic

Customer service has been fantastic. Unfortunately the radiator I bought did not match my expectations and customers service were able to provide a full refund. They were empathetic and timely in their response, helpful in providing various options to resolve the issue I had.

24. februar 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello,

Thank you for your kind review! We're sorry the radiator didn’t quite meet your expectations, but we're really pleased our customer service team could assist and provide a solution quickly. It’s great to hear you felt supported throughout the process.

We truly appreciate your feedback and support.

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

Fantastic company

Fantastic company. Speedy delivery.
Excellent customer service. Sadly had faulty product but the team were great at dealing with the issue.
Other product we bought was great and as described.
Would recommend this company and will be using again myself

2. marts 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello,

Thank you for your fantastic review! We're really pleased to hear you were happy with the delivery and service, and that our team could help resolve the issue with the faulty product quickly. It's also great to know your other purchase met expectations.

We truly appreciate your recommendation and support!

—The Jack Stonehouse Team

Bedømt til 5 ud af 5 stjerner

Product Issue Resolved

Prompt resolution of issue with faulty product.

3. marts 2026
Uopfordret anmeldelse
Jack Stonehouse-logo

Besvarelse fra Jack Stonehouse

Hello Matt,

Thank you for your kind feedback! We're really pleased to hear the issue with your product was resolved promptly — exactly what we aim for.

We appreciate your support!

—The Jack Stonehouse Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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