First time ordering from this company so always a bit weary with new businesses but company was spot on !! Would definitely order again without a doubt Great service
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the... Se mere
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... Se mere
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Kontaktoplysninger
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, Storbritannien
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
4,8
Fremragende
295 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service
Fantastic service. The Transition Spire frame I ordered was shipped out to me in a super quick time. Would definitely order again from them.
8. september 2024
Besvarelse fra Windwave
Enjoy your new frame! Thanks for the review!
Excellent service
the team at windwave were great. I had lots of questions about the fork I was interested in, which they couldn't be happy to answer and guide me on.
I ended up buying the fork and they even tuned it for me, reducing the travel and setting the fork up according to my weight and riding style.
Nothing was too much trouble.
Top notch service and wouldn't hesitate to recommend.
6. september 2024
Besvarelse fra Windwave
Pleased we could help! Thanks for taking the time to leave us a review!
Staff were really friendly and helpful.
5. september 2024
Besvarelse fra Windwave
Thank for your the review, we appreciate it!
Super Service
Very easy to deal with, great communication & super quick delivery.
Thanks you so much for a fantastic bike
3. september 2024
Besvarelse fra Windwave
Enjoy your new bike! Thank you!
Great price and arrived quicker than…
Great price and arrived quicker than expected
3. september 2024
Besvarelse fra Windwave
Thank you for the review!
Besvarelse fra Windwave
Appreciate you leaving us a review, thank you!
Efficient and quick
Rang up to enquire about what part I needed for my Colnago. Part was in stock and I click and collected 2hrs later. Very efficient, highly recommend
7. august 2024
Besvarelse fra Windwave
Pleased to hear we could get your sorted quickly. Thank you!
Went out of their way to ensure a next…
Went out of their way to ensure a next day shipment. Outstanding customer service.
Thank you Luke!
9. august 2024
Besvarelse fra Windwave
We've passed on your feedback to Luke! Thank you!
Cannot thank Greg and the whole team…
Cannot thank Greg and the whole team enough. All so friendly and so easy to deal with which made the purchase of two bikes that much easier. Both bikes arrived exactly as they said.
I’d genuinely recommend windwave to anyone looking to buy.
5. august 2024
Uopfordret anmeldelse
Besvarelse fra Windwave
Thanks for the lovely review, we've passed on your feedback to Greg. Thanks!!
Great products and during sales
Great products and during sales, at great prices. Free postage as well…fast postage! All great!
31. juli 2024
Besvarelse fra Windwave
Brilliant, pleased your are happy with your purchase. Thank you!
Besvarelse fra Windwave
Thanks for the review!
Helpful advice and efficient service
30. juli 2024
Besvarelse fra Windwave
Thank you for leaving us a review!
Colnago Spares
Fantastic Customer Service
Great service from Greg sourcing a replacement part for my Colnago frame.
A pleasure to do business with the team at Windwave.
28. juni 2024
Besvarelse fra Windwave
Pleased to hear we could get your sorted. Have passed on your feedback to Greg. Thank you!
Can't judge service until you have an issue
Had to order some parts for a wheelset which was complicated due to a lack of clear information on the internet, ordered the wrong part.
Windwave were excellent, when I called I was put through to a someone with excellent knowledge who could discuss options and undertook to contact the manufacturer to ensure we got the correct parts.
Excellent service including efficient returns process.
25. juni 2024
Besvarelse fra Windwave
Great to hear we could help you find the right parts! Thanks for the review!
Easy ordering and fast delivery all at…
Easy ordering and fast delivery all at a good price. Would use again.
6. juli 2024
Besvarelse fra Windwave
Perfect, thanks for the review!
Efficient polite interaction.
3. juli 2024
Efficient and friendly - great sale prices.
Price, speed of delivery. Responsiveness of advice.
3. juli 2024
Colnago SRAM Rival from Windwave
I bought a Colnago SRAM Rival from Windwave. I thought I was buying a bike but I received a whole lot more. I knew generally what I wanted but Luke asked some very good questions about frame size and other dimensions which led to a perfect fit for me. The bike was easy to assemble - just the front wheel and saddle to fit. I have done 120 trouble free miles since delivery with no problems. The bike feels great!
25. maj 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.