Terrible experience. They have only shipped half of the order, and I have sent them 5 emails requesting either a refund or the rest of the order, without an answer. Do not but anything from them, i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Il lampadario ha superato di gran lunga le mie aspettative, bellissimo!! Spedizione veloce e servizio clienti molto disponibile e celere nelle risposte. Penso che comprerò un altro lampadario uguale m... Se mere
Ho avuto un problema con il led deriver della lampada che avevo comprato. Il customer service é stato eccezionale e mi ha supportato nel riparare il tutto. Un servizio così fa la differenza. Ho parl... Se mere
Big offer of products. Different styles, sizes, colours. All you need in lamps. Great after sales service too, very responsive. Lamps even though shipped from China (distances and manipulation to Eu... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Simig Lighting, located in Zhongshan, China, it is a professional manufacturer for home lighting,such as pendant lamp, ceiling lamp, walllamp, table lamp, floor lamp etc.
Kontaktoplysninger
4,2
God
210 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Lighting Company
All the lamps have ordered have been great! The customer service has always been answering my questions regarding the delivery and they have been very helpful. Highly recommend.
21. januar 2023
Uopfordret anmeldelse
Le produit en soi est très bien et…
Le produit en soi est très bien et conforme à la description. En revanche, impossible d opérer un quelconque retour. Vous êtes baladé de mail en message via whats app…. Le nouvel an chinois est invoqué pour ne plus donner de réponse : ce sont les vacances ! Bref SAV inexistant … donc pas cher mais si vous n êtes pas satisfait .. pas remboursé !
15. januar 2023
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Hello
We have received your comment, since we are celebrating Chinese New Year in February, which is our most important festival, we have a 9-day break, please understand this.
We support all returns and never try to avoid this.
We communicate with customers by email, but many customers do not reply to our emails, in order to quickly solve customer problems, we communicate with customers by Whatsapp, this communication will not affect any customers.
Have a nice day.
Très bien 👍🏼
Lampe conforme à ma commande très satisfait et le service après vente très compétent et à votre écoute 👍🏼
19. december 2022
Uopfordret anmeldelse
Very good support !
The pendant lamp we have received looks so great, the quality is really good. Also a very good support from the customer service team (Laura) when we had to contact them. I warmly recommend this vendor ! Great !
2. januar 2023
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Thank you for your order, we can give you a special discount if you order again.
Dear customer, we are about to usher in the Spring Festival holiday in China, if there is a delay in our reply, sorry for the inconvenience, we will reply you in a week later, thank you.
Je recommande vivement
Je suis ravie de mon nouveau luminaire ! Envoie très rapide en France.
Super rapport qualité prix. Je recommande vivement
2. januar 2023
Uopfordret anmeldelse
Good experience with Simiglighting.
The packaging was damaged during transport and the after-sales service was very responsive, offering us several solutions for exchanges or refunds. Quality price is good.
26. december 2022
Uopfordret anmeldelse
Très bon service commercial et…
Très bon service commercial et marchandise livrée conforme
22. december 2022
Uopfordret anmeldelse
Achtung!
Achtung! Finger weg von diesem Verkäufer! Leuchtmittel bestellt, prompte Lieferung. Nach einigen Monaten gingen 3 Stück defekt, wurden von mir auf Garantie reklamiert.(01.06.2022)
Zusage für Ersatz erhalten, aber nichts passierte!
Ist per E-Mail nicht mehr zu erreichen! (Ist halt Ali)
20. december 2022
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Hello,
If you have received our replacement commitment, we will definitely solve this problem for you, you can check your inbox to see if you have received the email from us.
Thanks.
Prompt delivery of a Good Product
30. november 2022
I ordered my light in October and have…
I ordered my light in October and have still not received anything ( yet the money has been taken ) and when I’ve enquired about it, I’m fobbed off and told ‘it’s in transit’. Is this a genuine site. I’m beginning to think it’s a scam!? My light was over £250 and I have nothing to show for this. Very disappointed and upset that I’ve been scammed. People be careful. I’ve entered my details into parcelforce site to track and they have no details of my order.
14. december 2022
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Hello
According to our inquiry, the light you ordered took a little longer to ship due to its large size, according to our checking, it took 29 days to deliver, and you also received the package on December 28th, did you？
Thanks so much for your ordering.
Really pleased I ordered
I was initially sceptical after I had placed my order due to other people’s negative reviews. However, I am so pleased I did order! My lamps arrived (a little slowly, due to Royal Mail strikes) they were well wrapped and protected. They are lovely heavy lamps that look really great in my spare room! I emailed customer services and got a reply within 24 hours ensuring me the order had been shipped - I’m really pleased with this company and will use them again in the future! Thank you 👍
12. december 2022
Uopfordret anmeldelse
Vorsicht Fake aus China!
8. december 2022
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Hello
We offer replicas, but our prices are cheap and delivery is fast.
Thanks.
Received my Heracleum lamp after 5…
Received my Heracleum lamp after 5 weeks and it really fulfilled my expectations. Was helpful to use the app ”17TRACK” to track my package because I was a bit worried after reading a lot of bad reviews. I did not received an order confirmation to my e-mail and no reply on my e-mails to the customer service. After all very happy with my new lamp, not a scam site.
8. december 2022
Uopfordret anmeldelse
Beispielhafte Abwicklung und Angebote, sehr zu empfehlen!
Sehr guter und hilfreicher Servicekontakt. Ware sehr gutes Prei- Leistungsverhältnis, werde bei Bedarf wieder einkaufen. Die Lieferzeit ist kein Manko da von vornherein bekannt.
6. december 2022
Uopfordret anmeldelse
Perfect
Perfect experience: lamps well received and conform to the description. A very available, responsive and efficient customer service.
I recommend this site 100%.
28. november 2022
Uopfordret anmeldelse
Very good and friendly costumer service.
28. november 2022
Uopfordret anmeldelse
Good customer service.
10. november 2022
Uopfordret anmeldelse
Snabb och trevlig återkoppling av…
Snabb och trevlig återkoppling av personal som även dubbelkollade så att varan kommit fram och att vi var nöjda.
8. november 2022
Uopfordret anmeldelse
A fuir
A fuir! Plus de 2 mois que nous avons passé commande pour un luminaire...alors que le délai indiqué lors de la commande était 5 jours. Nous avons demandé à être remboursé car le délai ne fait que s'allonger. Nous attendons pour le moment...
Update du 18/11 pour répondre au commentaire : ils ont attendu que je relance pour me dire qu'il manquait le numéro de rue. Et pour les frais de port gratuits, il était indiqué dès la commande que ceux ci étaient gratuit ! Toujours rien reçu à ce jour...je viendrai ici communiquer quand j'aurai reçu le luminaire ou bien un remboursement comme demandé
10. november 2022
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Hello，
We got your comment, please let me review the case,
1. We received your order on 9.25, and we sent you an email on 9.26 to confirm the address for order. Because there is no street number, you have not responded to our email, so we have not arranged transportation, because of the wrong address will cause delivery to fail.
2. After 1 month, you replied us with the correct street address, and we arranged the shipment as soon as possible, and now the package is in transit, I believe you can receive it soon.
3. Regarding the description of 3-5 days, our overseas warehouse has stock, and you have not paid the shipping fee, so we have arranged a free shipping method for you, and the shipping time will be longer, about 20-25 days.
Thanks and have a nice day.
Great service and fast responses
Great service and fast responses. Really tried to help. Exceeded my expectations!
26. oktober 2022
Uopfordret anmeldelse
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