Terrible experience. They have only shipped half of the order, and I have sent them 5 emails requesting either a refund or the rest of the order, without an answer. Do not but anything from them, i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Il lampadario ha superato di gran lunga le mie aspettative, bellissimo!! Spedizione veloce e servizio clienti molto disponibile e celere nelle risposte. Penso che comprerò un altro lampadario uguale m... Se mere
Ho avuto un problema con il led deriver della lampada che avevo comprato. Il customer service é stato eccezionale e mi ha supportato nel riparare il tutto. Un servizio così fa la differenza. Ho parl... Se mere
Big offer of products. Different styles, sizes, colours. All you need in lamps. Great after sales service too, very responsive. Lamps even though shipped from China (distances and manipulation to Eu... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Simig Lighting, located in Zhongshan, China, it is a professional manufacturer for home lighting,such as pendant lamp, ceiling lamp, walllamp, table lamp, floor lamp etc.
Kontaktoplysninger
4,2
God
210 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible the Gregg pendant light.
Ordered the Gregg pendant light.
The light is useless, the parts don't fit together. Impossible to fit, and no response from their side.
Avoid buying from them.
16. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Hello
We have replied to your email, did you receive it, can you install the light correctly, looking forward to your reply.
Aliexpress
Produits identiques trouvés sur Aliexpress
Lampe Vendue sur SIMIG 399€ à 140€ sur Aliexpress
Nom de la Lampe : Lampe de Marseille ...je dirais plutot Lampe de Chine
28. september 2022
Uopfordret anmeldelse
I love this lamp
I love this lamp. The lamp arrived very quick and is amazing quality.
14. september 2022
Uopfordret anmeldelse
Perfekcyjna lampa😍
22. september 2022
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Suspension parfaite
Suspension parfaite, arrivée dans les temps, conforme à la description.
16. september 2022
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I wouldn’t recommend to buy the snoopy…
I wouldn’t recommend to buy the snoopy lamps. The lamp itself is fine, but the marble certainly does not look like CARRERA MARBLE. It’s a huge difference to the original lamp and I’m very disappointed to say the least.I’ll try and return the lamp
17. august 2022
Uopfordret anmeldelse
Good lamp, very helpful customer service
Lamp arrived in great condition, made with good quality materials.
Ver friendly and helpful customer service via WhatsApp. Out shipment was lost (for two weeks), a mistake made by DHL here in Germany. The Simig customer service was very helpful to query the whole thing and after some calling from their side, it resurfaced again.
15. august 2022
Uopfordret anmeldelse
Very responsive customer service
Very responsive customer service and very helpful in finding solutions. Quality of the lamp is good; some small damages during transportation was solved in a customer-friendly manner.
8. august 2022
Great light and great customer service
Light received on time, carrefully packed and easy to install. Looks great in my living room! Customer service very responsive and consencious to follow up on my requests. Very happy with this first ordre!
28. juli 2022
Uopfordret anmeldelse
Tres satisfaite de mon achat.
Tres satisfaite de mon achat.
Produit à l image de ce que j attendais, delai de livraison largement correct et respecté, échange avec le commercial tres satisfaisant.
Je recommande ce site.
18. juli 2022
Uopfordret anmeldelse
Slow response
Procduct was satisfactory, in the end, but the experience of being left in limbo without order/shipping update is not pleasant.
This website appears to change their domain and emails once in a while and between waiting for order shipping information they had changed the domain and I could not track my order on their new website.
After writing originally here, a one-start review and emailing them a few times, they reverted with shipping information and an update over 4 weeks later.
Perhaps an efficient CRM team could be effective in tackling any customers whom have expressed similar experiences with your service.
18. juli 2022
Uopfordret anmeldelse
Perfect
Perfect ! I am very happy of my lights .
But it is too long to receive them
16. juli 2022
Uopfordret anmeldelse
ATTENTION ARNAQUE
ATTENTION ARNAQUE. Après avoir passé commande le site m'a retiré rapidement le montant. Au bout d'un mois je reçois un mail de paypal disant que Simiglighting me remboursait car le produit est en rupture de stock mais l'article est toujours disponible à la vente sur leur site!!!! FUYEZ
1. juli 2022
Uopfordret anmeldelse
Modification de commande impossible
Bonjour,
Je n'arrive pas à contacter le service après vente pour modifier ma commande. Ils ne répondent pas à ma demande.
29. juni 2022
Uopfordret anmeldelse
Happy customer
The package took 4-5 weeks to arrive, everything was delivered as promised. Very satisfied with the lamp. Will shop from Simig again.
24. juni 2022
Uopfordret anmeldelse
ACHTUNG SCAM
ACHTUNG SCAM - NICHT HIER BESTELLEN!
Ich hatte mehrere Lampen bestellt:
- es sind Plagiate mit mangelhafter Qualität, ich habe mittlerweile die Originale
- es wurden falsche Farben geliefert (babyblau statt grau, rosa statt rot)
- die Lampen werden aus China verschickt
- die Kosten der Rücksendung muss selbst getragen werden
- ich hatte erst nach 20 Mails in denen mir Discounts angeboten wurden, ich gebeten wurde die Lampen bei mir zu lagern bis sie jemand anderes bestellt, mir vorgeschlagen wurde, dass die Lampen doch ein tolles Geschenk für Freunde oder Familie wäre, etc. die Adresse für die Rücksendung erhalten. Ich musste jede Lampe einzeln verpacken und verschicken, es wurde Videos und Fotos von jeder Lampe verlangt…
Am Ende hat man damit so viel Arbeit, dass sich der geringere Preis für die Qualität die man bekommt einfach nicht lohnt.
21. juni 2022
Uopfordret anmeldelse
Besvarelse fra Shop Simiglighting
Dear customer,
In response to your question, our reply is as follows
1. Yes, we are replicas. Different people have different opinions on the quality. Most customers like our lamps. Our price is only one-fifth of the original version, if you spend the same price as the original, then you also get the same quality as the original
2. The wrong color was delivered. If it is our problem and the wrong product is sent, we can refund for no reason. As for the pink you said is not pink, we have confirmed the color with you before delivery. You said we can send it then you will consider.
3. Yes, all lamps are shipped from China, our website has shipping time, it is worth mentioning that we are now shipping to our German warehouse and Czech warehouse, in August, we have more than 50% products can be shipped in Europe, and the shipping time is 1-3 days.
4. Our product has no quality problem, because you don't like it, so you need to bear the cost of transportation, Overseas warehouse freight is very low, only a few euros for a lamp.
What you didn't mention in your comment is that you bought more than a dozen kinds of lights with a total order of up to 1400 euros, and finally when you made all the returns, we also arranged a refund for you within a week, refund is 1100 euros, why we communicated in the mail for so long, because many of the lights you bought, we have never sold, you are our first customer, our overseas warehouse doesn't even have this light sku, but we still support you can return to our warehouse in Europe. If you buy our top100, there is no doubt that you can complete the return and refund quickly, because you return a large quantity, in order to avoid any problem with the warehouse, we require that each light is packaged separately, and photos are enough, no video of each light is required, this is a fact.
As a conclusion, we don't think there is any problem with our process, since the quantity and amount of your return has caused us a great loss, but we still arrange a refund for you immediately after you have completed all the actions , this is our process and principle.
Thanks.
Simig customer service team
I bought 3 lamps for my salon.
I bought 3 lamps for my salon.. They are perfect and so beautiful!
I had support from the customer care and I received them in time for the Opening.. Everybody loves them and I will buy again from you.. Thanks 🙏
18. juni 2022
Uopfordret anmeldelse
Fake counterfit products
Fake counterfit products. And they refuse returns. Real scam.
7. juni 2022
Uopfordret anmeldelse
Contrefaçon
Contrefaçon
A fuir le site ne vend que des contrefaçons, en volant les photos des vrais modèles
Arnaque
3. juni 2022
Uopfordret anmeldelse
Lamps are fakes, don't be fooled
Lamps are coming from china and are fakes. It's the same people that are also behind "homelights" claiming they are from Sweden but actually from china. Don't recommend.
29. maj 2022
Uopfordret anmeldelse
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