Ordering was easy enough. Wasn't entirely convinced that the beavers top would fit as I'd read various reviews stating the sizing was off. Measured my boy - he's a tall 7 year old so I ordered a size... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Easy to order and fast tracked delivery I have been concerned initially about the delivery time (order processing delayed by couple days due to the system change and estimated delivery times of al... Se mere
Virksomheden har svaret
Good quality merchandise which was easily selected and ordered. The parcel arrived quickly. Unfortunately 2 items were too small so are being returned. The return process is easy to follow. Finger... Se mere
Virksomheden har svaret
The online ordering was very easy, and the communication at each stage was very good. I had to return one of the items because it didn’t fit, and that went smoothly.
Virksomheden har svaret
Virksomhedsoplysninger
- Spejderbevægelse
- Campingbutik
- Børnetøjsbutik
- Tøjbutik
- Butik med specialdesignede T-shirts
- Butik med udendørstøj og -udstyr
Om Scout Store
Skrevet af virksomheden
Every purchase supports scouting.
As Scouts, we believe in preparing young people with skills for life. Each week, we give over 460,000 young people the opportunity to enjoy fun and adventure while developing the skills they need to succeed, now and in the future.
Scout Store is owned by the Scouts and all of our profits go directly back into Scouting. We are the dedicated and official uniform retailer for Beavers, Cubs, Scouts, Explorers and Network. We complement this with a full range of casual clothing including our Fleur De Lis range, personalised products, accessories for all sections, gifts, and outdoor equipment.We are working towards being an ethical and sustainable retail business and we reflect this in our actions, both as employees and as individuals.
Official Scouts Retailer. Buy your new uniform today.
Skrevet af virksomheden
- Scout Store is owned by the Scouts and all of our profits go directly back into UK Scouting.
- We work with the Scouts to develop and produce all of the badges and uniform for the movement, so we always have the most up to date range.
- Personalised Products
- At Scout Store we are delighted to offer our customers a personalised service creating custom printed clothing, cloth badges, scarves and flags for everyone - not just for Scouts. As a trusted, well-established retailer you can be reassured that quality and care is guaranteed on every order you place with us.
- Can I purchase blanket badges?
- Absolutely! Anyone can buy them. You can add them to your bags, ponchos, blankets, and more.
Shop online today
Support your local community - All profits are returned to UK Scouting.
Next Day Delivery.
Free delivery Over £50.
Badge Delivery £1.99.
Free Returns.
Kontaktoplysninger
BN15 8UG, Lancing, Storbritannien
- customer.services@scouts.org.uk
- shop.scouts.org.uk
4,6
Fremragende
16 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Order Accepted, Then Rejected
My order was accepted and processed without any issue, only for me to be told later that the store does not ship to Argentina. If shipping restrictions exist, they should be enforced at checkout, not after the customer has already placed the order.
The customer service response was polite, but that does not change the fact that the order should never have been accepted in the first place. As a customer, I wasted time waiting for a purchase that could never be completed.
I expected a higher standard of organization and reliability. Unfortunately, the experience was disappointing and could have been easily avoided with a properly configured ordering system.
8. juni 2026
Besvarelse fra Scout Store
Thank you for your feedback, we are sorry for any disappointment caused and have passed this feedback onto the relevant team to look into.
Pretty good
Pretty good, but couldn’t find some things I wanted and limited sizes available
8. juni 2026
Besvarelse fra Scout Store
We appreciate your feedback. If there's anything you need help with, please just get in touch with customer service who are happy to help :)
Besvarelse fra Scout Store
We appreciate your feedback. We're glad it arrived quickly!
Simple ordering, quick delivery
Really easy ordering. The size XXS was too big for my average sized 10yr old but he'll grow into it.
8. juni 2026
Besvarelse fra Scout Store
We're glad to hear ordering was easy! We appreciate your feedback on sizing, we're sure you'll get good use out of it!
Besvarelse fra Scout Store
We appreciate your feedback. We're so glad ordering was easy, delivery was on time, and the quality was good and you have a happy child!
Good quality
Easy to order, quick deliver and good quality jumper. Sizing was a bit confusing but just needed me to measure up some of his other jumpers
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Scout Store
We're so glad you found our ordering process easy and the delivery quick! We appreciate your feedback on the sizing and are happy you're pleased with the jumper's quality.
Everything went very well
Everything went very well, the delivery time was better than expected
4. juni 2026
Besvarelse fra Scout Store
We're so pleased everything went well and delivery was faster than expected! Thank you!
Everything was done efficiently and the…
Everything was done efficiently and the staff were extremely helpful.
21. maj 2026
Besvarelse fra Scout Store
We are so glad to hear that everything was efficient and our staff was helpful. Thank you for your kind words!
Ordering was easy but I am still…
Ordering was easy but I am still waiting for delivery about 10 days later. It should be a stock item so disappointed with the timeframe.
5. juni 2026
Besvarelse fra Scout Store
Thank you for your review. I am sorry to hear you are still waiting for your order. Looking into this your order was placed on 1st June in the afternoon in which it was despatched as per your despatch email on 5th June which was on the 4th working day. We hope this has arrived with you by today however if this has not please do get in touch with us at customer.services@scouts.org.uk so we can look into this further for you.
Good customer service
Thank you for checking the spelling for the personalised blankets and contacting me to ensure it was right. They arrived and look great!
4. juni 2026
Besvarelse fra Scout Store
We're so glad we could ensure the spelling was correct and that your personalised blankets arrived looking great! Thank you for your kind words.
Simple to order and quick despatch…
Simple to order and quick despatch despite the warehouse move.
5. juni 2026
Besvarelse fra Scout Store
We're so glad your order was simple and dispatched quickly, even with our warehouse move! Thank you for your feedback.
Besvarelse fra Scout Store
We appreciate your positive feedback!
Men's sizing for kids clothes 🤦♀️
It's very confusing sizing on the scouts uniform. These are sized in MENS sizes, not children's. My son is 11. He is nowhere near mens sizes! Neither are the rrest of their group. My son tried on a "s" which buried him and had taken the tag off (beause he's a child!) So its not returnable. Very frustrating. Why can the smaller sizes not be listed with a children's equivalent size?
5. juni 2026
Besvarelse fra Scout Store
Thank you for your review and feedback.
As you can appreciate, not everyone of the same age is necessarily the same size, therefore we recommend you measure your child or a similar item of clothing they currently wear to better understand what size they require. We have included measurements in the specification sections of each garment for your assistance.
However, if you're still unsure about which size would be best, we can provide actual garment measurements, which include wearing ease. If this is still required please do get in touch with us at customer.services@scouts.org.uk
With regards to your return please include the tag in the parcel as long as the item is in its original packaging and in a clean, resalable condition, this can be returned for an exchange or refund.
Easy to order and personalise
Easy to order and personalise. One issue is that I had to amend their details, but it was necessary to cancel the order and start again. Would be helpful to be able to amend before going to confirm order.
2. juni 2026
Besvarelse fra Scout Store
We appreciate your feedback regarding the ordering process. We are also glad you found it easy to place your personalised order still.
Good all round
Fast dispatch and delivery, very helpful customer service, good quality products
27. maj 2026
Besvarelse fra Scout Store
We appreciate you sharing your feedback! We're so glad you were happy with our fast dispatch, delivery, and helpful customer service.
The speed of delivery and regular…
The speed of delivery and regular updates by the courier once the order had been placed.
3. juni 2026
Besvarelse fra Scout Store
We're so glad to hear you appreciated our delivery speed and the consistent updates! Thank you for your positive feedback.
Very fast delivery and true to size
Very fast delivery, free postage, and the items were all true to the sizing chart
4. juni 2026
Besvarelse fra Scout Store
We appreciate your positive feedback! We're glad to hear about the fast delivery, free postage, and accurate sizing.
Besvarelse fra Scout Store
We appreciate your positive feedback! We're glad you liked the product and delivery.
Besvarelse fra Scout Store
We appreciate your positive feedback. We're glad your order was easy and quick.
Quick & efficient service
Quick & efficient service, goods received within one day of dispatch - great service.
4. juni 2026
Besvarelse fra Scout Store
We're so glad to hear you received quick and efficient service, with your goods dispatched within one day!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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