Shoe-Shop.com Anmeldelser 

It took absolutely ages for the order to arrive. It all came separately. I opened a couple of packages and all seemed fine. I got them as a birthday present for my husband but when I opened one of the packages today it's the wrong bloody order. NEVER AGAIN!

Ordered 2 pairs of shoes. Unfortunately they were very narrow so had to return them. The whole process was effortless, both ordering, receiving and returning.

Good value. Trainers are good to look at and very comfortable.

Ordered a pair of size 10 men's boots. Received them only to discover that one was a size 9, the other a size 10. Returned them. Over two weeks later had to chase refund. Was paid the day after my chaser but excluding postage cost despite me asking for this to be refunded in original message due to error on their part. Sent further message and postage was refunded next day. No apology for mistake with order, delay in processing refund or omitting postage refund. Wouldn't recommend.

Bonjour, nous sommes le 1 juin 2024, j'ai commandé une paire de baskets le 31 mars 2024, à ce jour je n'ai toujours rien reçu.
J'ai bien envoyé deux messages via le site mais ils sont restés sans réponse.
Je ne sais pas comment faire pour obtenir mes baskets ou me faire rembourser mes 86 €...
Donc si ce site prend la peine de lire les avis postés ici, je rappelle mon numéro de commande qui est 202403312047208932449.
Paiement le 31 mars 2024 : 77,22€
Mais j'ai payé plus au total car les prix indiqués sur le site sont en euro mais en fait une fois que vous avez passé commande et bien vous vous rendez compte que votre banque vous rajoute des frais car USA...
Au total j'ai payé plus de 86€ pour des baskets affichées à 67€.
Merchant order : 1SC-aa16806-fn38.
J'espère que cet avis fera avancer la situation pour moi mais surtout qu'il fera réfléchir d'autres clients potentiels pour qu'ils ne se retrouvent pas dans ma situation.
A bon entendeur....
Peut-être Laura ou Sara du site...

I would give them zero stars if I could. Placed an order on 26.3.24 (it’s now 30.5.24) & still not got my order. I’ve emailed them numerous of times. Next step is contact my bank & trading standards.

Easy to order and very comfortable to wear!

Hi Laura shoes-shop.com
Hope you're well my order No is 2024032026848180, I ordered these on 20th March 2024 it is more than a month,
I ordered 2 jackets and they are still not arrived the status shows that these are shipped can you please check and let me know when it will arrive thank you
Regards

Shoes arrived quickly and was pleased with them. Looked just the same as advert.

I had to return some faulty sandals in a hurry before going on holiday. NADINE couldn’t have been more helpful!! She checked the had another pair. -and arranged for them to be sent out to me by tomorrow!! She was delightful to speak to, so cheerful and immediately willing to help me quickly. Pavers is lucky to have her on their staff. Well done NADINE. !!

Not happy about refund amount not having taxes refunded

My experience with the order was very swift, goods came within the stated time & period. Unfortunately, the item was returned due to leather sandles been tough & the sole of the sandle quality. 5 star on the refunding my payment within 7 days. Please don't be put off this is my experience.....

Got the shoes I wanted, no problems! Excellent service!

Very quickly delivered well packed nice items full marks

Efficient and kept me well informed

Excellent service! Good quality shoes, fast delivery and kept me informed.