Shady Rays Anmeldelser 

568
•
TrustScore 2.5 ud af 5

2,4

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

So the glasses that broke and the lens fell out, I tried to replace and oh by the way, its not a free replacement, no questiins asked, but you end up paying $ 20 to replace them. Excuse me but that d... Se mere

Bedømt til 5 ud af 5 stjerner

First off, probably the best par of sunglasses I've ever bought. I've only cleaned them once and the polarized finish didn't come off. They fit well and I like that the nose pads are adjustable for a... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered some of their limited edition Pappy and Company glasses, and all I received was a cheap pair of black sunglasses. I called and their team looked everywhere and could not locate them. They of... Se mere

Bedømt til 1 ud af 5 stjerner

I did not want to leave a negative review as I really wanted to like these prescription sunglasses. At first they were great and rivaled my Oakley prescription sunglasses But the Shady Ray frames... Se mere

Virksomhedsoplysninger

  1. Shopping og mode

Skrevet af virksomheden

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

568 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 26 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(568)

68 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great sunglasses with style

First of all, I am a sunglass snob and only like quality sunglasses; second, I have tried hundreds of pairs of sunglasses and very few of them fit my larger round head. I have several Maui Jim's, that I love and fit me well but I wanted to try some different styles. I have had Oakley's, Ray Bans, and a few others. I saw an ad for the Shady Rays Ace Green Wolf for golf that come in a extra large size that looked great in the ads so I ordered a pair as they are less than half the cost of others I have. I was a little concerned that they would be to large for me. I received them a couple of weeks ago and I was very impressed when I tried them on. I ordered the green mirrored lens (which is more of a blue green but look great). They fit perfect and I love the shape without having the "cat" eye look. They have the perfect tint, not to dark. They provide very sharp contrast, i have used them for a couple of rounds already and they work well on the golf course. They actually have better clarity than my Maui Jim's. They do not move at all while wearing them and the adjustable nose piece is great and are very comfortable to wear and are light weight for a framed pair of sunglasses. They wrap around slightly so they don't stick out. I immediately ordered a pair in the mirror blue lens to have a back up pair as well. Now the true test will be how long they last, a quality pair of sunglasses should last 2-3 years or more without any issues. But so far these look like they will stand up well.

14. august 2025
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Bedømt til 1 ud af 5 stjerner

Ordered sun glasses

Ordered sun glasses. When they came the frame was scratched on the left side. I emailed them for 2 days and got nothing. Don’t buy from these scammers. The quality has really gone to SHIT.

9. august 2025
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Shady Rays-logo

Besvarelse fra Shady Rays

So sorry to hear this happened with your order! It looks like we emailed you twice on August 13th requesting photos of the damaged items and did not receive a response. I apologize if you did not receive our correspondence. Quality is very important to us and we are more than happy to assist with replacing these with a new pair. You can follow up with our Customer Service Team at support@shadyrays.com and we would be happy to help.

Bedømt til 3 ud af 5 stjerner

Sticking to my Oakleys

I ordered a pair of black camouflaged talons from Shady Rays (SR) and received them within a week. I wanted to leave my honest opinion about what I think so here it is. First of all I go through one pair of sunglasses each year due to my job, the hazards and use. Off and on my head, up and down, they get a lot of use. It may be a little early yet because I have not had them very long but I would honestly compare them to Wal-Mart sunglasses. I switch back and forth and do not notice a big visual difference and the plastic bends much like the Walmart glasses. Of course all the money SR spends in advertisement and how social media has hiped them up, its no wonder the SRs cost an average $25 dollars more. I may have to stick to my Oakleys SRs but thanks for trying.

1. august 2025
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Bedømt til 5 ud af 5 stjerner

Great place for quality shades

This company was recommended by other athletic trainers as a source for quality yet affordable sunglasses. I loved the variety of styles and they have lots of sales throughout the year. I ordered multiple sunglasses and was able tobreturn the ones I didn't want to keep without any issues whatsoever. In particular I loved the Terrain (Black Glacier) sunglasses and the Navigator (Navy Silver) frames/lenses. Absolutely recommend.

12. juli 2025
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Bedømt til 4 ud af 5 stjerner

New to Shady Rays

I am very happy with the optic quality of my Huron Matte Black Polarized glasses. They are of equal quality to the Maui Jim Hookipas that I've been wearing for years and have multiple pairs. The frame quality isn't as good as the MJ's but at less than half the prices, I think it's a good trade off.

25. juli 2025
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Bedømt til 2 ud af 5 stjerner

Well I was under the impression that if…

Well I was under the impression that if your glasses get loss, broke or damaged they will replace them. I just tried to replace mine and they want me to pay almost as much as the glasses in processing fees. I paid$25 and to process a new pair is $17. What a ripe off.

21. juli 2025
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Bedømt til 1 ud af 5 stjerner

False advertising at its…

False advertising at its finest...beware they will not replace your broke sunglasses for free it cost a $25 processing fee..... really!

18. juli 2025
Uopfordret anmeldelse
Shady Rays-logo

Besvarelse fra Shady Rays

Hey JoAnn! At our Protection Programs page, http://protect.shadyrays.com/, you will see two options for replacing your shades. Under our Lost & Broken Warranty, we will replace your shades up to two times within the first 24 mo. of purchase, no matter the reason for a small processing fee.

Under our Limited Lifetime Craftsmanship Warranty, we will replace your shades for life if you ever have an issue with those that should not occur with normal use. The processing fee is waived under this warranty.

If you believe the damage to your shades is a result of a Craftsmanship issue, please send a photo of the defect/damage along with a description of how the damage occurred to our support team at support@shadyrays.com for review and we would be happy to assist.

Bedømt til 1 ud af 5 stjerner

Expedited shipping with this company is an outright lie.

When a company offers expedited shipping and guarantees a wait period of only between 24-48 hours to process and send out order, you expect them to do so. That wasn’t the case with me. I’m sure many have paid the 21 dollar and some change price for express shipping only to have the order be FILLED by the 5th day since making the purchase. Now customer support did their best to help but even after placing tickets on my order to have it out much sooner, they completely failed and did not meet or guarantee my order would be delivered by the end of the week. Asked about reimbursement or to get a refund on the shipping fee and yet to have a concrete answer. Overall if you claim and offer these options for shipping and can’t meet them, don’t offer them or hire more personnel. A company that goes into complete shambles with holiday orders or special.

10. juli 2025
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Bedømt til 1 ud af 5 stjerner

My prescription sunglasses from Shady…

My prescription sunglasses from Shady Rays which costs hundreds of dollars have broken 3 times now, and Shady Rays refuses to do anything about the actual problem.

The frames keep cracking on their own, in the same manner. I've never had another pair of glasses break in 20+ years, eg Oakleys, SeaSpecs, etc.

7. juli 2025
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Bedømt til 3 ud af 5 stjerner

The sunglasses are great if you are…

The sunglasses are great if you are looking for a one night stand or a summer to remember. You need to give it gentle love like don’t submerge it in the pool, more less so a beach. These things tend to accerate the aging process and cause sudden demise of everything the sunglasses promise, which is primarily protection from the sun and also looking cool while fighting the supreme light lord who gives you life. So in summary, if you are someone who expects a couple summers or even an engagement or a marriage, please give this pair a pass. Peace out!

31. juli 2024
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Bedømt til 5 ud af 5 stjerner

Damaged glasses

I broke my glasses and was having some issues getting a replacement pair. I messaged Shady Rays and received a prompt response from Kristen, she was extremely helpful and I received my replacement pair 4 days later. Thank You Shady Rays for living up to your warranty.

23. juni 2025
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Bedømt til 1 ud af 5 stjerner

I’m really disappointed

I’m really disappointed. I’ve owned several pairs of Shady Rays and decided to order a new pair with speedy shipping. Unfortunately, they never arrived. I contacted customer service multiple times, but the support was limited and unhelpful. I was eventually issued a refund that I didn’t ask for, with no apology or explanation as to what happened to my order. Based on this experience, I won’t be recommending Shady Rays going forward.

18. juni 2025
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Bedømt til 1 ud af 5 stjerner

Ordered a pair

Ordered a pair, they offered an additional pair for $22 i order that as well

Paid for rush shipment, they never arrived and the customer service is only via text or email. It seems like a very horrible company. I think i will stick with Maui Jims

20. juni 2025
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Bedømt til 1 ud af 5 stjerner

SCAM False Advertising

I purchased multiple pairs of Shady Rays sunglasses due to the low price and lifetime lost/damaged replacement guarantee. I lost a pair and attempted to order a replacement, only to find that they changed their terms to a 2 year replacement period after my purchase and refused to replace my glasses. They have also doubled their prices for a new pair of glasses. I will not ever be purchasing a pair of glasses from you again. In fact, I sense a false advertising lawsuit in your near future.

15. juni 2025
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Bedømt til 1 ud af 5 stjerner

Unilateral change voids original warranty

Bought glasses in 2022 that I attempted to replace this week. Today, I was told that SR has changed their warranty policy to only be good for 2 years. The original lifetime replacement warranty was voided. After pointing that out and then they wanted to offer a complimentary pair with an outrageous processing fee, but still did not acknowledge their obligation under the original warranty contract received at purchase. Not interested in buying from what I consider unscrupulous company.

27. maj 2025
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Bedømt til 1 ud af 5 stjerner

"Shady" Rays ... Their name says it all

I have purchased Shady Rays sunglasses as gifts for others and finally purchased their React R (their higher end sunglasses) for myself. Was driving my boat pulling waterskiers and they blew off my head and landed in deep water. I went to their website to get a replacement under their list/broken warranty and was sent a pair of what looked like a pair of $5 novelty sunglasses. When I contacted them I was told that their React R sunglasses were not covered by the lost/broken warranty. I felt that their presentation of a full coverage warranty was extremely misleading and sending me a pair of cheapy sunglasses to replace my React R sunglasses was kind of insulting.

1. juni 2024
Uopfordret anmeldelse
Shady Rays-logo

Besvarelse fra Shady Rays

Hey Nonya! Sorry for the experience you had with our shades. A few of our collections are not apart of the Lost and Broken program only the Craftsmanship program. We are sorry that you were misunderstood about the REACT protection program but shoot us an email if we can do anything else for you!

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