So the glasses that broke and the lens fell out, I tried to replace and oh by the way, its not a free replacement, no questiins asked, but you end up paying $ 20 to replace them. Excuse me but that d... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First off, probably the best par of sunglasses I've ever bought. I've only cleaned them once and the polarized finish didn't come off. They fit well and I like that the nose pads are adjustable for a... Se mere
I ordered some of their limited edition Pappy and Company glasses, and all I received was a cheap pair of black sunglasses. I called and their team looked everywhere and could not locate them. They of... Se mere
I did not want to leave a negative review as I really wanted to like these prescription sunglasses. At first they were great and rivaled my Oakley prescription sunglasses But the Shady Ray frames... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.
Kontaktoplysninger
40 Kingbrook Pkwy, 40067, Simpsonville, USA
- 213-817-5193
- team@shadyrays.com
- shadyrays.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 26 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Customer Service
I have bought 2 different styles of Shady Rays. Unfortunately, my favorite pair broke while ice fishing and it was own fault. I received my replacement pair incredibly fast without any questions asked and they shipped them for free. Not only are these sunglasses great quality, the customer service is outstanding!
I was psyched to buy my first pair of…
I was psyched to buy my first pair of shady rays until I recieved the glasses. The packaging is fine and the frames are decent as well but not the lens. There is no crispness and clarity like other glasses I own, they seem cloudy which was really a big disappointment.
Bought it on special and it wasn't what…
Bought it on special and it wasn't what I wanted, would only exchange at the retail price and it took 2 months of bitching to get that done. Now the incessant emails and text can't be stopped. They will rip you off. I took the screwing but now they won't shut up with the adds. There is no place to opt-out of this crap. Their customer severce is in a deep underground well some where with very limited understanding of your problems. They Suck
Bad customer service
I went to the Store located at the Oxmore Mall found a pair that looked and fit good, the sign had them at $132.00 and the Black Friday 50% off. Well at check out I was informed the price was off by $10.00 because I picked the blue lenses. He also apologized and said that the sign does not say that but they are $10.00 more. What a ripe off. Then I contacted the company office and they told me the same thing even when the sign does not mention a price difference. No customer service at all
Shady Rays will have my business as…
Shady Rays will have my business as long as I need more sunglasses! Their customer service in on point, timely and I spoke to an actual person. They also have one of the best return policies I can remember dealing with. Great company!
Shady Rays Love them!!
Originally, I found them on Facebook and thought I would give them a try. Thinking they would be a cheap product, I couldn't have been more wrong. I love the glasses more than any others I have owned.
Great sunglasses that are priced well
Great sunglasses that are priced well. Warranty service is the best. I'm getting the ski goggles next.
Cheap CHINESE sunglasses with a FAKE…
Cheap CHINESE sunglasses with a FAKE "free" replacement policy. You'll pay $17 for a "free" replacement of your $10 cheap sunglasses. Stay away from this scam of a company.
Don't buy these cheap sunglasses. My Oakleys are 10 years old and are great.
Cheap frames. Broke in 2 years. Won't replace. I bought 4 pair and regret doing so. My Oakleys are 10 years old and still looks good.
Dnt waste your money
I ordered 2 pair of sunglasses and they only sent one pair with a crappy hard case and won't refund my money or ship the pair owed to me. So unsatisfied and disappointed. The pair they sent wasn't worth the $59 on top of the extra I paid for the second pair.

Besvarelse fra Shady Rays
Quality Products / Exceptional Customer Service
Shady Rays not only has high quality products, but they also have exceptional customer service. I have been highly satsifed with my purchases and beyond pleased with the response time, professionalism, knowledge, and handling of any inquiries I have had from a customer service perspective. I highly recommend this company!
SHADY upsell they try to hide
Sunglasses are fine, but SHADY is darn correct. They AUTO add a crappy "Hard case" to your order and it's super easy, especially on a phone, to not see this little "slide" indicator that they've done that. It doesn't show up as another separate item or anything. Tacked on $10 for a crappy case I threw away. That is, in fact, shady.
I bought sunglasses at a Shady Rays…
I bought sunglasses at a Shady Rays store at Mall of America in Bloomington, MN, live in Iowa. I bought these glasses on 8.22.25 and on 9.11.25, one of the damn arms on the sunglasses will not stay right like the other side and wobbles around loose. It seems the hinge on the over priced sunglasses does not work correctly only after 3 weeks of wear. Come on!
Trash product not durable at…
Trash product not durable at all..that's why they do a warranty cause it's trash..
I lost my sunglasses
After losing my sunglasses so I remember Shady Rays has a replacement policy. So I went through the proper steps and get a replacement pair. And I was shocked at how quickly they responded back! I got my new pair in less than a week. When I opened the package I noticed it was the wrong pair. So I reached out to them and they got me the correct pair! And it only took 4 days!!!! No that's customer service... I have 3 pairs and my wife has a pair.
Great company!
Their staff is very helpful and ready to assist you in any matter that you may have or come across. Very pleased with their customer service and products. Great company!
I WEAR ONLY SHADY RAYS THEY ARE GREAT…
I WEAR ONLY SHADY RAYS THEY ARE GREAT GLASSES & THEIR WARRENTY IS EASY WITH NO QUESTIONS ASKED. i HAVE HAD GLASSES REPLACED!
I've first come into contact with Shady…
I've first come into contact with Shady Rays this March. I have ordered prescription sunglasses, and regular prescription glasses which turn into sunglasses. The styles the clarity, fit and comfort made me buy 3 more pairs. I was used to paying such higher-up prices on RayBan,Costa, and Vuarnet and the quality was not better than Shady Rays.
Limited Craftsmanship Warranty for 60 days to guarantee quality pro, no fees or shipping costs for buyer.
Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purchase.
With their 60 day material craftsmanship warranty, they are sending me a new set of sunglasses, with no processing fee or shipping on my part.
Highly recommend Shady Rays sunglasses.
Shady Rays customer service has come…
Shady Rays customer service has come through for my husband and I over and over again! Always quick responses, understanding and solutions! They always address any concerns we have, sizing, shipping, discounts, replacements, etc. my husband and I ONLY purchase our shades from Shady Ray for the past 5 years, you should too!
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