disappointing customer service
The order itself was fine, however I needed to refund it. i had to pay £7.50 for postage but i never got my money back. i emailed them about this problem but they laughed and said “LOL!” instead of helping me with my issue. they then continued to not help me in the emails so i called them. When i called them she laughed at me and was rude and made myriads of remarks filled with attitude. i tried asking her for help but she just interrupted me and shouted at me, a minor.I felt truly attacked and harassed and when i wanted to solve this calmly she hung up. PAULA WOODS truly disregarded and disrespected and disappointed me and when i tried calling back to solve this she never picked up. Please trust me and DO NOT BUY FROM HERE!!!








