I bought a embroidery machine brother m340ed weeks ago now, had problems with the machine from day 1, I have rang and emailed several times and they say they will pass the info over to relevant team b... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not sure I would now even give it a one star. Presenters and shows are fantastic but they have not been able to fulfil 4 of my last orders. I have had part orders. Not good enough, so after years of b... Se mere
Virksomheden har svaret
Excellent service the Staff, Presenters, Managers, Customer service are so good they all go above and beyond to help you with any queries & concerns… The Team work extremely hard to present a... Se mere
Virksomheden har svaret
For me it is all about choice and convenience. I like to shop via their website and enjoy a virtual rummage finding so many fabulous items. The shows are a delight with many options that I... Se mere
Virksomheden har svaret
3,1
Middel
73 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I love Sewing Street …
I love Sewing Street and the presenters, it is the first thing I turn on in the morning! They cover a very good range of crafts and products, some are more interesting to me than others but all are very informative. I must admit to now being a bag-making addict, something I had never dreamed of, which just shows the power of Sewing Street
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Patricia,
Thank you for your review.
We’re delighted to hear that our programme is the first thing you turn on in the morning and that you enjoy the wide range of crafts and products we feature. It’s wonderful to know that you’ve discovered a new passion for bag-making!
We hope you continue to enjoy watching and crafting with us, and if you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Fantastic Demos
Really good company. Good value. Fantastic demos. Sometimes delivery can be slow, but this is usually as a result of special events
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Diane,
Thank you for your review.
We’re delighted to hear you think that we offer good value and that you enjoy the demos. We appreciate your understanding regarding occasional delivery delays, which can happen during special events.
If you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
I enjoy much of Sewing Street
I enjoy much of Sewing Street and I really appreciate the capped postage. I also think it’s a good idea when a whole day is dedicated to one particular genre so I f I’m not interested I can not watch. What I don’t like is when a presenter is having conversations with the gallery and it’s not relevant to the programme.
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi,
Thank you for your review.
We’re pleased to hear you enjoy our programme, the capped postage and themed days. Your feedback about our presenters is appreciated, and we’ll share this with our team to ensure the content stays relevant and enjoyable for all viewers.
If there’s anything else you would like to share or need assistance with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
For me it is all about choice and…
For me it is all about choice and convenience.
I like to shop via their website and enjoy a virtual rummage finding so many fabulous items.
The shows are a delight with many options that I are sometimes familiar and other times new. Allowing me to stretch my creativity and build on existing skills.
When I need help, the call centre team are there, knowledgeable and friendly.
Overall my experience is enjoyable
Thank you
28. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Terri,
Thank you for your review.
We’re so pleased to hear that you enjoy the choice and convenience of shopping with us, and that our website helps you discover our amazing range of products. It’s great to know that the shows inspire your creativity and help you build on your skills.
We’re also glad our call centre team have been knowledgeable and friendly whenever you’ve needed assistance.
Thank you again for sharing your experience. We hope you continue to enjoy shopping with us! If you ever need any help, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Must watch …
Great products and very knowledgeable guests and presenters.
Good variety of products for all soft crafts
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Sue,
Thank you for your review.
We’re so pleased to hear that you enjoy our products and find our guests and presenters knowledgeable. It’s wonderful to know that the variety we offer suits all your soft craft needs.
We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
With so many local shops closed
With so many local shops closed, SS is a bonus to be able to access tips and demonstrations. I always check TV guide to find out what is coming on, so I can watch what I am interested in. Items can sometimes take a while to be delivered, Customer services are always open to help.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Denise,
Thank you for your review.
We’re so pleased to hear that you enjoy our programme and the demos and tips that interest you.
We appreciate your patience with delivery times and are glad our customer service team is always there to assist when needed.
We hope you continue to enjoy watching and shopping with us, and if there’s ever anything we can help with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
I’ve been a customer since day 1
I have been watching and buying from Sewing Street since day 1 it’s my morning viewing even when I’m travelling. I love the presenters, the guests and the demos, which they continue with even if the product has sold out! I’m an experienced sewer but have learned new techniques and found new designers by watching the shows. I have bought so much over the years and never had a problem. If I’ve had a query, the customer services have always been very helpful. The only times I have ever had a slower delivery is when it’s direct from a supplier rather than SS themselves.
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Lisa,
Thank you for your review.
We’re thrilled to hear that you’ve been with us since day one and that we became a part of your morning routine, even when you’re travelling. It’s fantastic to know that you enjoy our presenters, guests, and demos, and that you’ve learned new techniques and discovered new designers through our shows.
We really appreciate your continued support over the years and are glad to hear that our customer service team has always been helpful whenever you’ve had a query.
We hope you continue to enjoy watching and shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
I have only been sewing for a few…
I have only been sewing for a few years, discovered SS whilst off work after shoulder surgery. Boy have I fallen in love, the presenters are great craic, the demonstrators are brilliant and I have learned so much, delivery has never been an issue as I live in NI and things take a bit longer to cross the pond. My only issue was I'd only received part of my delivery on 1 occasion, due to family issues I didn't get to contact SS for about 2 months, not a problem, remainder of parcel arrived the next week. Customer service were lovely and very understanding, explained what my options might be, but would be in touch, and they were.
Love SS and recommend it all the time to anyone I get talking to about my sewing.
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Dorothy,
Thank you for your review.
We’re so pleased to hear that Sewing Street has become a part of your recovery journey and that you’ve enjoyed our presenters and demonstrators. It’s great to know you’ve found the demos helpful and that delivery has generally been smooth.
We’re sorry for the one occasion when your order was delayed however, we’re glad our customer service team could assist you and keep you informed. Your recommendation means a lot to us!
If you ever require any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Great quality products
Great quality products. Postage was on time and well wrapped in an eco manner. Reasonable prices and good communication from Sewing Street. Customer service were prompt?, polite and friendly when I called with a question.
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Susan,
Thank you for your review.
We’re so pleased to hear that you’re happy with the quality of our products, and it’s great to know that your order arrived on time and well packaged. We’re also glad our prices and communication met your expectations, and that our customer service team was prompt, polite, and friendly when you called.
We hope you continue to enjoy shopping with us, and if you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
A good range of Sewing products
I've been shopping with Sewing Street since it started & have seen it grown & develop into a successful shopping channel. The presenters are fabulous & I love the interaction they have live on tv with us. My favourites being John Scott & Rebecca Reid. They have a great selection of demonstrators & products. And I enjoy the live demos, I learn so much from them. I especially love the dressmaking demos. The customer service agents are brilliant too. Always so helpful. I love being a Sewing Street customer & think it's brilliant that we have a Sewing channel. I have purchased so many products from this channel & will continue to do so. And I highly recommend giving this channel a try.
10. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Pauline,
Thank you for your review.
We’re delighted to hear you’ve been with us since the beginning and have enjoyed watching us grow. It’s fantastic to know that you appreciate our presenters, live demos, and the dressmaking sessions! We’re also pleased our customer service team has been so helpful.
Your continued support and recommendation mean the world to us, and we look forward to bringing you even more exciting products and demonstrations.
If you ever need any assistance, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
HAPPY SHOPPER
Very satisfied with items purchased. The products never dissappoint, hence my confidence.
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi,
Thank you for your lovely review.
We’re so pleased to hear that you’re consistently happy with your purchases and that you shop with confidence. Your continued support means a lot to us!
If there’s ever anything we can help with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Excellent very goidv product and delivery
Excellent product and delivery
7. juni 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi,
Thank you for your review.
We’re so pleased to hear that you’re happy with both the product and the delivery! We hope you continue to enjoy shopping with us, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
Unprofessional boxing
So it says you will be emailed when the package is on its way to you. I got no tracking for the whole of its journey and had to contact them directly so they could pass an estimation. When it arrived I was appauled by the box it was in hanging by a few threads of large bronze staples. The scissors box had a hole in it and had already been previously opened and the scissors themselves had a scratchy residue on them. The only part I'm happy about is that by good god the scissors do their job for the money that was paid for them. It felt a little risky trusting them and I assume it came from Brazil since the box had a logo on it for the Mundial fabric scissors.
18. maj 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi,
Thank you for your review.
We’re very sorry to hear about your experience with the delivery and condition of your order. This certainly isn’t the standard we aim to provide, and we completely understand how disappointing it must have been to receive your parcel in that state.
If the scissors appear to have been used or if you have any concerns about their condition, please do get in touch with our customer service team so we can arrange a replacement for you.
We’re sorry for any inconvenience caused. If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 001 4433.
Kind regards,
Sewing Street
What has happened to yarn lane
What has happened to yarn lane. Please can we have some knitting, we have not had knitting fir a long time but we have so much crochet.
7. april 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Carol,
Thank you for your review.
Unfortunately, Yarn Lane no longer exists however, we’re pleased to let you know that we still feature both crochet and knitting as part of our Sewing Street schedule.
We do have some knitting coming up very soon! There’s a one-hour show on Monday, followed by two hours with TOFT on Tuesday.
We understand your preference for knitting over crochet, and we’ll be sure to pass this feedback on to our team for future planning.
Thank you again for getting in touch, and if we can help with anything else, please don’t hesitate to call us on 0800 001 4433.
Kind regards,
Sewing Street
Rude and unhelpful customer service
I ordered a kit that when arrived had different colour felt to what was used on the show and wasn’t explained that you would get different colours etc. The member of staff I spoke to to ask if I had misunderstood etc was so rude and unhelpful !!! I actually had to hang up in the end as was making me very upset !
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi,
Thank you for your review.
We’re really sorry to hear about your experience with the kit and the customer service you received. We completely understand how frustrating this must have been, and we sincerely apologise for the mix-up with the colour and the unhelpful interaction. This is certainly not the standard of service we aim to provide, and we’re truly sorry for any upset caused.
If this matter hasn't been resolved for you yet, please contact our customer service team on 0800 001 4433, and if you are unsatisfied with the interaction, you can request to speak to a supervisor.
Kind regards,
Sewing Street.
Take money and do not deliver goods
I paid £403 for a sewing machine that I am still waiting delivery on more than 3 weeks later.
Sewing Street states it was my error that Yodel cannot find the address, even though the address is correct. Yodel are not responding to telephone or live chat.
I am £403 down for nothing
I will be taking this to the small claims court
17. februar 2025
Uopfordret anmeldelse
Besvarelse fra Sewingstreet
Hi Rachel,
Thank you for your review.
We’re really sorry to hear about the issues you’ve experienced with your sewing machine delivery. We understand how frustrating this situation must be, and we sincerely apologise for the delay and inconvenience caused.
Please note that if Yodel is unable to locate your address, they will return the parcel to the sender. If this issue hasn’t been resolved yet, we encourage you to contact us directly on 0800 001 4433, and we will do our best to assist you in getting this sorted.
We truly appreciate your patience, and we’re here to help in any way we can.
Kind regards,
Sewing Street.
The worst customer service- I ordered a…
The worst customer service- I ordered a gift online which was delivered to the wrong address. I tried to track it down but couldn’t find it.
Sewing street refused to resend the item to a different address or give me a refund until they had ‘investigated’.
This was for an order under £20 so shocked I would have to wait for an investigation.
Refused to email my anything in writing regarding the investigation.
Awful and would avoid.
4. februar 2025
Uopfordret anmeldelse
I would not recommend Sewing Street
I would not recommend Sewing Street. Very slow service, even after emailing them to check on order it took nearly a week to send it out
20. januar 2025
Uopfordret anmeldelse
Delivery times are terrible
Ordered 27 Nov, waited and waited for delivery of one item. Chased 10 Dec Items come from another supplier, waited and waited again. Wring item received 12 Dec. Informed SS, had to send a photo, 13 Dec they have to contact supplier. I chase on 17 Dec. A few days later, they say they need to pick up incorrect item, I can’t make the dates they suggest as I have appointments (only 3 dates offered and I can do either morning or afternoon each day) they can’t offer later dates. The correct item can’t be dispatched till incorrect item back with them. So, I’ve been charged over £160 for over a month but not the item. No compensation offered for the wait and the time spent on numerous phone calls.
27. november 2024
Uopfordret anmeldelse
Beware, delivery times are poor, not as stated.
I wish I had checked this site before ordering with sewing street.
I have ordered previously and thought the delivery was slow but gave them the benefit of the doubt and ordered again.
Ordered placed on the 1st, it's the 13th and still no sign of the delivery. 4-6days they state.
Be mindful when purchasing that you need to give plenty of time if ordering for a special occasion. I will be refusing my delivery as it was a birthday gift and now replaced so sewing street goods no longer suitable.
Also, they use Whistl who then give to Royal Mail to deliver so lots of changing of hands.
13. december 2024
Uopfordret anmeldelse
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