serviceseats.com Anmeldelser 

I’m new to the blue light scheme so thought I would give it a go when booking cineworld tickets. I was very confused about what I was doing, it was not very clear. At first I was getting a very good bargain at £15 for 3 tickets instead of £45. As it turns out I had to also pay £17 when booking. So luckily it is still cheaper but not as cheap as I initially thought. Although looking at the other reviews I have been very lucky.

Awful site to use can’t get the tickets after entering the codes! AVOID!
No help on the site either!
I’ve paid my money and unable to get the tickets to sort seats!

Page doesn't even allow access to order any tickets - complete and utter waste of time

Tickets were not valid at the cinema. Required to pay an additional £8

Avoid avoid avoid

T&Cs don't make it clear by the time you pay booking fees when redeeming tickets you pay pretty much same price as booking directly. Abysmal and avoid.

Absolute scam!!
Went through my blue light card to purchase 2 cinema tickets. Received a text message with a link to the service seats portal and an access code. Tried to log in and says authentication problem. No way of contacting them as its an unsafe site. Disgusted!!

Complete Joke, I used Bluelight and was directed to this scam via the Bluelight app, I paid £17 for two tickets and when I wanted to use them, I was charged an additional £12 pound + vat, so the regular price would have been £26 but now I am paying over £30.
I will be reporting this scam to Bluelight as it is not a discount service it is a scam.

Buying directly from Odeon would have been cheaper.

Instead I payed slightly less on ServiceSeats, and then had to pay an additional fee to Odeon after adding my voucher to the basket. Of course you can only know this AFTER buying the voucher. Whats the point!!

Its pure scam ,thought purchased two tickets for 12.31 .i cant even use it as voucher for 8.99 ticket its showing more 2 pound to book on vue site ,mailed them no response such scam ticketing platform.i booked through my amazon benifit service ,i don’t know why ther partner with such scam service platforn i tried to save on my movie ticket finally ended with loss

Literally worked as it should for ODEON. Just read the conditions before purchasing.

Ordered two Odeon Limitless vouchers, one worked and the other didn’t. Contacted them immediately, after 2 days they simply advised that the vouchers had been used. Well they hadn’t been used by me! Nearly 3 weeks later I’m still waiting for a satisfactory resolution. The worst thing was, I only noticed after ordering, that buying them from Odeon directly would only be 1p more expensive. Blue Light Card needs to seriously review who they are partnered with, this company is abhorrent.

Ordered 2 tickets for my local Vue, received the vouchers codes but unable to use them as they are not valid voucher codes, ended up having to buy full cost tickets. Emailed for refund by no reply so far. Surely this company should not be allowed to continue doing this.

Awful experience. Paid for voucher codes which on attempt to claim advised already redeemed. No response from customer service. Had to go through my bank for refund. They have currently only refunds £5.70 from a £37 transaction. Currently escalating further. Please avoid at all cost.

Horrible service, similar experience here, ended up paying more (not much) but it's the principle of the thing. And more importantly wasting my time! Customer service equally inept

Terrible company. Bought cinema vouchers from them, only to find out I ended up paying more for the tickets than if I had bought them directly from the cinema.
Trying to get a refund from them is like trying to get blood from a stone.

Charged me, didn't send ticket codes I paid for.
Two emails sent, as no phone number to call customer service and they ignore my emails. I'm out of pocket and royally pissed off!!!!
Absolute joke of a company!!!

Ordered 2x Adult 2D Cinema Tickets (through Blue Light). Last page at checkout said transaction successful and gave me a reference number, stating it could take up to an hour for the tickets to arrive via email.

Checked the next day - no email. Logged into the Portal (on Service Seats) and it said there had been a problem with the payment and to try again! The money was showing as pending on Monzo...

I emailed the contact address, got an automated response (which went into my spam email folder, lol) which said I had raised a medium priority ticket and they'd get back to me. No timescale mentioned.
Meanwhile I'm still out of pocket - having to buy the cinema tickets for the trip (and pay twice now) and I'm yet to receive a response from Service Seats.

I've raised a dispute with my bank and I'm hoping they release the funds back to me.

not sure what is going on there, I never used to have problems with them, until now. Paid for tickets, never received the codes and not a single reply to my emails. What's truly disappointing, is that bluelight card just washes their hands off it and simply leave you to deal with a non-existing customer service team. After reading a fair number of similar reviews, I felt I had no alternative but to log a dispute with my bank, hopefully they can get the money back for me.
Safe to say, this is the last time I used them. Bluelight should definitely drop them and soon!

Disgusting Scammers!!!

Paid for 2 cinema tickets 2 days ago they’ve took the money out my bank and I’ve received no confirmation email or tickets!! Been emailing them and had no reply!

Reporting them to the fraud squad! Do not purchase from these as customer service is non existent.

One star is too good for this bunch of scammers.

I paid for my cinema voucher, this lot helped themselves to the money from my bank account, but never sent the voucher. Thieves the lot of them. Do not use them unless you want to lose your money.

I have emailed them numerous times. They never respond. What a disgusting way to treat NHS and other emergency service and armed force staff.