serviceseats.com Anmeldelser 

Bought and paid for two cinema tickets but never received them. Initially had a response to my email, but now there is a total lack of communication from “customer services”. I will not be using again.

Bought service seats from BLC 2 adult vouchers £9.84.

Tried using on Cineworld website I found it very confusing as there is no guidance on how to redeem voucher.
The vouchers were to be used off peak periods Monday-Thursday.

Decided just to go to Cineworld and try and buy tickets,the girl at the food section ( where you buy your tickets) was so helpful she just scanned the QR codes from my phone and price was £0.00.I was expecting to pay something!
The original price for 2 adult tickets would have been £11.99 each plus booking fee.
So saved roughly about £15/16 which is great.
My criticism is there is no clear instructions on how to use them on either Service seats or Cineworld website.
Glasgow
I would use again and just redeem vouchers at the cinema.

Appalling. Like many others I ended up paying more than I would if I’d booked with Odeon direct. Defence Discount should drop them immediately.

I have just bought tickets to use at Odeon Luxe. (Paid just over £16 for x2 adult tickets which is cheaper than it would have been buying direct from Odeon).
I added the code on the Odeon site, and odeon charged me a further £10 per seat, causing the total price to be more than it would have been if just buying direct from Odeon.
I have used Service Seats before and always got a good deal…. I always check to make sure there’s not a cheaper seat direct through odeon before I buy with service seats.
But today, it was as if Odeon Luxe have stopped honouring the deal and charged a further premium to ensure maximum cost was paid!!
Im so annoyed!

No option to reject their Google Analytics. Read the terms and conditons relatinf to their cookies. Seriously creepy the information the collect and share.

Also, the process of adding the vouchers needs to be streamlined. Just seems like a data harvest for a minor discount.

Avoid!

Would leave a zero if I could. More expensive buying the vouchers than buying direct with Odeon. Have to say customer services were quick to get back to me, but simply informed me that the issue is with Odeon for adding on too high a booking fee. Very fine small print and not at all clear .
Avoid at all costs, total con.

book direct with the odeon! doesn't include booking fee and impossible to use on the website.

Unfortunately, you can't leave a zero star review. Odeon tickets more expensive when you factor in the service seat voucher cost - their get out is something in the T&Cs about check local pricing etc - who does that? Completely disingenuous. So moral of this story, check the ticket prices direct first, then compare the price with the added cost of service seats vouchers etc or just save yourself the hassle and bypass them completely.

Vouchers were easy to buy. However, no instructions how to add when booking tickets. I kept selecting the required seats and adding the vouchers which said £.00. You need to add the vouchers then DO NOT select seats. Go straight through to the seat allocations and there will be nothing to pay other than the booking fee. I saved around £8.oo. It was a real pain working this out but now I know , I will use it again.

Used via Blue Light Card. Usually these ‘to get your discount, visit this website, choose your options, get a voucher, pay for voucher, sell your soul’ etc etc deals sound as they are - not worth it. For the actual good deals, they just give you a discount code instead of all that hassle.

I found out after going on to the Odeon booking that it was actually cheaper to buy an adult and child ticket together than use their voucher so it actually cost me more.

I wouldn’t bother, it’s a garbage saving for the hassle. No one wants your ‘buy a voucher’ thing but I’ll take those ‘buy a voucher’ ‘discounts’ as a red flag next time.

Had a brilliant experience have only used it for Cineworld never had no problem I wish they give you a QR code instead of written code just to be quicker but no problem I've only used it for the exact cinema that I said I was going to use I wouldn't expect it to work in any other cinema also do it separate from any other purchases have used over 10 times only had one issue and that was purchasing items at the same time so do separately

Ordered 3 cinema tickets on Sunday, website kept saying error so had to order them through Vue’s website. Awaiting £18 refund but had no response from the company!!! AVOID

Bought an Odeon MyLimitless membership with nearly a £40 saving, added voucher code to account and was able to book films straight away.

I tried to use my voucher code via Cineworld and the voucher was accepted but worth £0.00. I emailed service seats for a refund but not holding my breath. Waste of £15.52. I'm a blue light card holder and found discount vouchers through the website. PLEASE AVOID TOTAL SCAM STAY AWAY FROM SERVICE SEATS.

Zero money saved. Booked tickets at odeon lux and there was zero savings. Waste of time.

AVOID AVOID AVOID
Brought some vouchers thinking this is going to end badly and it did. After buying g the vouchers they send you the terms and conditions. Can only be used at certain Odeon cinemas. After reading reviews and the trouble I have had I doubt that also. Awaiting a refund - doubt I will get one. Next on my trust pilot review is BLUE LIGHT for advertising this terrible company

I hesitantly used service seats to buy tickets for cineworld after reading the mixed reviews on this site - with a view to saving £15 on our tickets.

Whilst it was easy to buy the vouchers - it was difficult to understand what group my local cinema fell into and if school holidays fell into the off peak ticket definition. In the end I just took a gamble and selected what I thought was the most logical tickets.

Vouchers were delivered in seconds - but with no instructions on how to redeem. But once you added the vouchers on the Cineworld site (and didn’t select any tickets) it worked fine. We did still have to pay a £4.95 booking fee to Cineworld but we still saved £10.

Now I know the process I would use it again 🙂

Ended up paying more than booking directly with Odeon, what a con!!!!!!

Such a disappointment as this voucher buying service is published via the employer's discount schemes website, and shame I did not check the reviews prior to buying.

Just to be clear, this is what you get with ODEON.

Odeon sells a standard ticket for £8, standard+ ticket for £10.50 and the premier ticket for £11.50. With this voucher (after paying for £5 per voucher) the same standard ticket gets discounted to £1.50, standard+ to £3 and premier gets discounted to £4. So if you buy any tickets (irrespective of which category of seats) basically you get a discount of £2.50 per ticket, after odeon's booking fee of £1 per ticket (yes, each time the Odeon's booking engine does lot of hardwork to issue tickets, so they need to charge £1 per ticket!).... So the end discount you get is not anywhere close to what you bought for £5 as value...Not worth the hassle for this 'peanut skinning discount', where Serviceseats makes a profit as well. Also, in my opinion, the value of the voucher is misrepresented in the advert and the email that comes after purchase!. I will not buy again.

I bought these vouchers with some wariness given the poor reviews. But given some people had successes, and there would be a £10 discount, I thought it was worth a go. I made sure to read the small print (for example, the adult cinema ticket only applies to a 'group 2' cinema, and you need to check a list to see if yours is...)

You receive voucher codes a little later via email. While these were accepted by the Cineworld website, I then got an error message and couldn't proceed further despite multiple attempts. I emailed them but no reply as of mid afternoon the following day.

Fortunately I was passing the cinema the next day and they were able to scan the QR code and sort the tickets without any problems...

So it has worked, but the online process needs sorting out as it isn't fun buying a voucher that then doesn't get accepted.