Terrible terrible I ordered an air con unit . Got dodgy e mail saying shipped . Apparently not as nothing received . Tried to e mail no luck and calling was a mobile number surprise no one picked up !... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
absolutely disgusting that you’d scam customers out of £280 for an AC during the hottest heatwave of the year ? just file for bankruptcy please ? like , stop stealing customers money , it’s not har... Se mere
Update - it arrived! After 10 days and no communication I was very surprised but over the moon that the air con unit has arrived. We have just set it up and so far so good! Please communica... Se mere
Purchased an ‘In stock’AC unit, received an email stating your order is on its way, when I look at the tracking all it has said for the last 8 days is Label created, so it hasn’t even been despatched.... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
1,8
Under middel
22 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I wish I could give it 0 stars
I wish I could give it 0 stars.
I need a replacement window mount kit for my SLPAC180W 8000 BTU Portable A/C unit from SereneLife. I don't know whether they forgot to send me the kit, or if I accidentally discarded it, but I have torn my house apart to no avail. However, the company does not sell any replacement parts. Furthermore, they won't give me any specs so that I can search for a 3rd party kit. The dimensions of the exhaust vent on the back of the unit appear to be fairly unique, but I can't get anyone at the company to confirm the dimensions or point me in the direction of a coupler that will be compatible, so I'm stuck with a useless $300 piece of junk and no way to exhaust it. I'm very frustrated right now!
2. juli 2025
Uopfordret anmeldelse
Avoid This Company
We purchased and installed this unit in June 2024. We used it intermittently for 2 months and then stored it until this June. We installed it right before a heat wave, and discovered the cooling no longer worked, just the fan.
I contacted SereneLife immediately. They replied on June 7 and apologized. The company stated they would send us a replacement unit and to expect a notice of shipment. On June 16, we still had not received a notice of shipment, so I reached out to SereneLife again. They stated that they had a high volume of requests, and our order was being processed. On June 24, we STILL had not received a notice of shipment. I emailed the company and requested a refund. They replied today and stated that to receive a refund, I would need to ship the unit to them at my own expense.
******Be warned! SereneLife has poorly made products, and they DO NOT follow through on their promises.******
25. juni 2025
Uopfordret anmeldelse
Dette er Trustpilot
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