Sentry Self Storage Anmeldelser 

142
•
TrustScore 4.5 ud af 5

4,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The yard itself is exceptionally well-managed, very tidy, and secure. The containers themselves are very well looked after, dry, clean and regularly maintained. When I first enquired about the yard... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

From the moment I made contact with the Worthing Branch I knew it was going to be an easy/excellent experience and so it proved. The customer service is second to none and I would specifically like to... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Recently used Sentry Self Storage Chichester West branch for a house move. Not only were the units clean and spacious, but everything just worked. The elevator is large and efficient, car park had lo... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I emailed an enquiry three times before receiving a reply. The reply said they didn't have my exact requirement and that I must visit the site. I asked if my daughter could visit the site as I live... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Opmagasinering
  2. også i
  3. Arkiveringslager
  4. Bilopbevaring
  5. Bådopbevaring
  6. Opbevaring af autocampere

Skrevet af virksomheden

Sentry Self Storage is a family owned and run business established in 1988. We were one of the earliest self-storage operators in the UK and over the years we believe that we have built up a strong local reputation as a friendly, efficient and good value provider of self-storage space for both business and private user. Much of our business comes from word-of-mouth recommendations and many of our customers have used us at various different times in their private or business lives when extra storage space can suddenly become a priority. We strive to keep up with developments in the industry and tailor our service to meet local customer demands.Self-Storage made simple for home and business. We have 22 locations across the South-East with No Deposits and Best Price Guaranteed. Call us on: 0800 389 1523


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

142 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,4

Alle anmeldelser

(142)

11 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

The yard itself is exceptionally…

The yard itself is exceptionally well-managed, very tidy, and secure. The containers themselves are very well looked after, dry, clean and regularly maintained.
When I first enquired about the yard the site manager was extremely helpful. From start to finish the customer service has been faultless. I would highly recommend this yard to any local business or homeowner looking for secure, stress-free storage.

21. september 2026
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Besvarelse fra Sentry Self Storage

Thank you for your 5 star Review of our Sentry Self Storage site in Worthing

Bedømt til 5 ud af 5 stjerner

Amazing Customer Service

From the moment I made contact with the Worthing Branch I knew it was going to be an easy/excellent experience and so it proved. The customer service is second to none and I would specifically like to thank Kealan and Clive for their help and support. The storage unit is very clean, everything was very well maintained and instructions were made clearly. Without question I highly recommend Sentry Self Storage, Worthing.

20. august 2026
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Besvarelse fra Sentry Self Storage

Thank you very much for your review of Sentry Self Storage Worthing

Bedømt til 1 ud af 5 stjerner

Fuming

Fuming, absolutely fuming. They want a direct debit setting up for ease of payment, makes sense and less to remember... all taken care of. But these bunch of clowns just randomly decide to hike the price but they do not inform you and you end up with a snotty email. Second price hike and the same mis-treatment. They lie and state that they have attempted to contact you, not one phone call, no email, no missed call from their office number and no voicemail to let me know the price is changing... nothing. Can you get them on the phone?? Not yet, still trying. Will they discuss the gate that doesn't work and actually get the gate fixed? NOPE but they happily bill you more.

15. maj 2026
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Besvarelse fra Sentry Self Storage

Hello Adam,

We are sorry to read this review. We have just tried to call you, we think it would be good to speak.

We aim to answer the phone within 3 rings. If you ring us on 08003891523 we will answer.

We provide 28 days notice by email if there is to be a price increase, perhaps you are not getting our emails?

The gate is working, if it breaks down we usually get it fixed within 24 hours and even then, access to your unit will always be enabled.

Unfortunately, we can't see that the direct debit has been set up which may be why you are in arrears.

Please call us to discuss when you are free to talk.

Thank you
Greg Fidler

Bedømt til 5 ud af 5 stjerner

Simple to use, clean and priced competitively.

Recently used Sentry Self Storage Chichester West branch for a house move. Not only were the units clean and spacious, but everything just worked. The elevator is large and efficient, car park had loads of space for removal vans, and the guys who run the place were friendly and informative. Pricing was also spot on..!! Highly recommend if you need some extra space at a cost effective price.

7. juni 2026
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Besvarelse fra Sentry Self Storage

Thank you for your fantastic review of our Self Storage site at Chichester.

Bedømt til 5 ud af 5 stjerner

Great Service

Excellent service, nice clean units

27. maj 2026
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Besvarelse fra Sentry Self Storage

Thank you for your 5 star review of our Poole Self Storage site.

Bedømt til 1 ud af 5 stjerner

Unfair pricing, no customer loyalty or service

I accepted a fair deal on a large storage container at Shawford and for the first few years the price remained reasonable. Then it jumped forward significantly in cost. I called to discuss this and was offered a slight reduction. But from that moment the price increased exponentially at every opportunity. The price increases each year are huge when looked at as a percentage. Yes, costs may have gone up, although Shawford seems to be a low overhead yard so I’d question how the costs have suddenly soared. But not everyone can increase their wages or income and there comes a point when it gets out of hand.
I’ve recently called out of curiosity to find out if new customers were getting a better deal as I can’t imagine many people would be paying the amount I am per month for a container.
It was lucky I did. Apparently new customers rates start at £350 per year less than I pay after 8 years of being a loyal customer (this price is for a like for like sized container). I could save myself money by renting new container at this rate under my wife’s name. Or, Sentry could show some fairness after the years I’ve been putting in the pot. When I called to query the unfair pricing I was offered a small discount which was still well in excess of the rate new customers get. I would think after 8 years of custom without so much as a late payment, we would be afforded the same rent as everyone else.
I did decline the offer as I will look for somewhere cheaper instead. Once I had declined Sentry didn’t come back with any form of apology or in fact any communication at all. Very poor customer service and very unfair pricing. They will rent a unit cheaper to someone who could be in and out and leave an empty unit for months, than someone who has the unit year after year.

15. maj 2026
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Besvarelse fra Sentry Self Storage

Hi Adam, You have left this same review on google. Please call me on 0800 389 1523 if you want to discuss this. We are willing to resolve these issue for you.
Many Thanks
Greg

Bedømt til 5 ud af 5 stjerner

Faultless storage

We needed domestic storage for two years whilst away from our house. When shopping around it surprised us how secretive some companies were about their prices, with service pushy and less than helpful. From our very first contact with sentry the service has been open honest and friendly so it was an easy decision to choose them. Absolutely no regrets, from their initial advice about size of unit (literally spot on!) through to assistance and billing we cannot fault them. To put the icing on the cake, the price for our storage was very reasonable and much less than the other companies we contacted. A well deserved five star review, thank you

19. april 2026
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Besvarelse fra Sentry Self Storage

Thank you Peter,
we really appreciate your great review of our Sentry Chichester Self Storage Site

Bedømt til 5 ud af 5 stjerner

A happy and reassured customer.

I have been on holiday for a month and was feeling a bit uneasy about my belongings in my storage container, so I came down to the yard and spoke to Sue. She reassured me that all has been well within the yard and my container is secure. I have also noticed some changes (all good changes), which has also reassured me. I could not recommend this storage place enough.

2. april 2026
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Besvarelse fra Sentry Self Storage

Thank you for your great review.

Bedømt til 5 ud af 5 stjerner

Professional friendly staff

I’ve been with Westcountry Storage, now Sentry Self Storage, for well over 10 years. Sue, who runs the Plymouth branch, is an absolute pleasure to deal with—always helpful and professional. Highly recommend this place.

30. marts 2026
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Besvarelse fra Sentry Self Storage

Thank you for your great Review Mat. We are so thankful for Sue.

Bedømt til 5 ud af 5 stjerner

Sentry are 5-star reliable and trustworthy storage facilities

I have been dealing with Sentry since 2018 when I relocated to Europe from Hampshire.
Dave, the manager of the Shawford and Bar End facilities, has been extremely helpful throughout this period by ensuring I have good access to the right sized unit. I can say that my transition and relocation to and from Europe over the past eight years has been made so much easier with the help of the team at Sentry Self Storage and I have no hesitation recommending them to anyone.

15. oktober 2025
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Besvarelse fra Sentry Self Storage

Thank you very much for your kind review.

Bedømt til 5 ud af 5 stjerner

Safe and flexible storage.

From start to the end Steve made us feel safe and secure with Sentry best offers.
Flexibility to extended when we needed and smooth checkout.
Will definitely use again.

Highly recommended ✨✨✨✨

3. december 2025
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Besvarelse fra Sentry Self Storage

Thank you for your great review.

Bedømt til 5 ud af 5 stjerner

My 3rd time using Sentry

My 3rd time using Sentry. I am pleased with the service so far, only a few days into my use of the service this time. The operation appears more slick this time but staff are still very helpfull, site is more secure with extra cameras and the convenience of 24/7 access still the best option. Thank you Sentry for supplying a first class economical service..

15. maj 2025
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Besvarelse fra Sentry Self Storage

Thank you for your great Review.

Bedømt til 5 ud af 5 stjerner

The Best Storage Facility

Relocated from Italy to the U.K. and it was our first time requiring the services of a storage company that ultimately we needed for a couple of months.
I must be totally honest and say that I was a little concerned that Sentry were the least expensive option when I researched the best storage company to use but I am so glad I chose them.
Great communication initially with Dave put my mind at rest, all my questions were answered promptly and even when there were problems our end with the transport from Italy that meant arrival times at Sentry were changing presented no problems to them. Nothing was too much trouble, and access and storage was a smooth as it could have been. The units were perfect for all our household items and furniture etc and I cannot recommend Dave, Clive, Matt and the team enough. From start to finish a first class operation AND I could not find a better deal to go with it. So, well done guys, thanks again, an absolute pleasure doing business with you.

16. maj 2025
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Besvarelse fra Sentry Self Storage

Thank you for your review Pietro. We always aim to offer the best service at a reasonable rate, so it is great to read your review. We wish you all the best with your move to the UK.

Bedømt til 5 ud af 5 stjerner

Excellent self-storage facility

Never used a self storage facility before, but would definitely use Sentary if I needed one again. Made house move so much easier. Easy to get to, plenty of parking and easy to manner even large items once within. Communication is good and reasonable price.

2. maj 2025
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Besvarelse fra Sentry Self Storage

Thank you for your review Russell

Bedømt til 5 ud af 5 stjerner

Organising storage was quick

Organising storage was quick. Shown several units to see how much space we needed. Possibility to down size. Staff very helpful. Would definately recommend.

7. marts 2025
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Besvarelse fra Sentry Self Storage

Thank you for your review Dawn

Bedømt til 5 ud af 5 stjerner

Always extremely helpful

Always extremely helpful. No complaints whatsoever.

Several small units of different sizes always seem to be available but larger ones rather less so. Insurance of contents optional.

Recommened.

11. marts 2025
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Besvarelse fra Sentry Self Storage

Thank you for your review.

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