I am obviously new to your services, and therefore can only base my experience on how things went when I called to set up my account. I was assisted by Roni, who was absolutely delightful, so very hel... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer Service people were very friendly & helpful in helping me choose the right system & how to set it up. Person in the initial test was also helpful & made sure I understood how everything work... Se mere
Aside from a hiccup in delivery (delayed a few days USPS fault not theirs) everything was super simple. Mom finally got the unit, plugged it in and tested-She is very happy and feels more comfortable... Se mere
Ordering was straightforward. Delivery was prompt. Set-up was easy. Customer service is kind and helpful and even encourages monthly test check-ins. They make me feel like they care about me and that... Se mere
Virksomhedsoplysninger
- Hjemmesygepleje
- også i
- Apotek
Skrevet af virksomheden
When looking for an alternative to companies like Life Alert ® and Philips Lifeline ®, Senior Safety Medical Alert Systems is a great choice! While Life Alert ® can cost between $49 and $89 per month, Senior Safety provides the same service but for a fraction of the cost and with no long-term contract. Look beyond Life Alert ® and Phillips Lifeline ® for more affordable pricing.
Senior Safety Medical Alerts
Skrevet af virksomheden
- Free Shipping + One Free Gift!
- Promotions like these are not common among other companies like Life Alert ® or Phillips Lifeline ®. Sometimes a little savings can go a long way, so take advantage of what we have to offer!
24/7 Monitoring
How does our response center compare to Life Alert ®?
The most important aspect of any medical alert service is being readily available when an emergency strikes. Our response center, like Life Alert ®, operates out of a dedicated response center geared towards answering emergency and non-emergency calls. Whether you live in California and the response center answering your call is located in Utah, it will not cause the response to be delayed in any way.
Kontaktoplysninger
4,8
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
AGENT VERY FRIENDLY AND PERSONABLE
AGENT VERY FRIENDLY AND PERSONABLE. TALK TO AGENT I CAN UNDER STAND SPEAKS ENGLISH VERY WELL .
23. januar 2025
Customer service and to sign up for my…
Customer service and to sign up for my mom to get her. The bracelet was very simple and easy very friendly. Customer service answered all my questions when the item arrived. We did a test and everyone was so nice on the other end of the phone. I’m truly glad that I signed up with your company
17. januar 2025
Great device
Aside from a hiccup in delivery (delayed a few days USPS fault not theirs) everything was super simple. Mom finally got the unit, plugged it in and tested-She is very happy and feels more comfortable having this device at home. Customer service people were very friendly and helpful through the process.
7. januar 2025
very easy to set up
30. december 2024
Peace of mind
We subscribed to this system for my mother-in-law. It was very easy to set up and easy for her to understand. We were advised against the automatic fall detection due to the possibility of false alarms. That was a little disappointing. But the service provides us some comfort knowing that she can get help with the push of a button.
28. december 2024
Unable to get updates from EMS
I was not impressed that the inability of the Senior Safety Medical Alerts representative to let me know if they took my grandmother to the hospital or not.
19. december 2024
Besvarelse fra Senior Safety Medical Alerts
Hi Kristin,
Thank you for your feedback. Our dispatchers will provide all of the available information they have to the emergency contacts at the time of a dispatch. It appears the local first responders who arrived to assist your grandmother (when asked by our dispatcher) if she was transported to the hospital, replied , "We are not allowed to give out that information. We did have a call put in and we did respond there, but that is all we are allowed to say."
Typically 911 dispatch will provide us with that information, however it is under their discretion and or policy.
I hope this information helps and I am happy to know that your grandmother received help in a timely manner.
Take care!
SS
Great Customer Service!
Customer service is key, and these folks have it down. From the time I ordered the product until the time I hooked it up, they were spot on. I appreciate their kindness and helpfulness, this assures me that I can count on them for my fathers safety. Thanks a bunch!
23. december 2024
Highly recommend!
Casey was so patient and helpful and answered all my questions. Senior Safety prices were the best-plus we got a free lock box, free shipping and no contract. Best of all it was a NO Pressure experience!
22. december 2024
Very helpful and not pushy!
6. december 2024
We feel so much better when Mom is home…
We feel so much better when Mom is home alone
12. december 2024
It was easy to set up
It was easy to set up. We checked the necklaces, and the lady called us was very polite and thoughtful. Very very, very helpful. Love it.
11. december 2024
Spoke with representive and he was very…
Spoke with representive and he was very nice and answered all questions.
20. november 2024
We had a problem setting up our original equipment
We had a problem setting up our equipment because of our phone line, upgraded to the cellular unit and it works perfectly. Customer support was great in getting us the equipment that we needed. Thanks!
23. november 2024
Worked every time when mom needed
Worked every time when mom needed
It saved her
Fast response and knowledge staff
5 star
29. november 2024
Ur worker I talk to said y'all didn't…
Ur worker I talk to said y'all didn't want me as a customer know way because I ask about the extra fee .
18. november 2024
Besvarelse fra Senior Safety Medical Alerts
Hi Terry,
The worker you spoke with came to our management team shortly after your conversation together, visibly shaken, because you were said to have been shouting and yelling at them from the moment they answered the phone. There were no extra fees added to your plan. You elected to pay for the service quarterly (every 3 months) so your bill was $19 per month, but billed every 3 months (total $57). We actually waived the shipping fee when you ordered.
I believe if the conversation would have started with less hostility, you would have quickly realized nothing was out of the ordinary and would still have a reliable medical alert system in your home.
We appreciate that you returned the equipment and we refunded your original payment.
Take care,
SS
I purchased this for my mother as she…
I purchased this for my mother as she is 83 and lives by herself. It gives us both a piece of mind. Everyone we’ve spoken with have been wonderful.
6. november 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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