Just opened a savings account with Secure Trust. It was a nice, easy, simple process. It's early days, but the interest rate is competitive, particularly given the fact you don't have to jump throug... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Opening an account with Secure Trust Bank was as easy as it can be. Our deposits appeared quickly. At this point in time they offer a very good interest rate on an easy access savings account. Let's s... Se mere
Found Secure Trust Bank via Money Saving Expert website. Very easy to get my Savings account opened and online banking and app up and running. Withdrawals and deposits so quick & easy. I’ve also jus... Se mere
I am 72 my hearings not great and I find the whole process of changing to a new account far too complicated. I will not be going through this nightmare again, I will close my account and transfer to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Secure Trust Bank we provide simple, transparent savings accounts and business finance.
Kontaktoplysninger
Yorke House, Arleston Way, B90 4LH, Solihull, Storbritannien
- 03451 117 092
- securetrustbank.com
4,5
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful.
Really helpful when I had a problem transferring my ISA from another company.
17. juni 2026
They answer the phone
They answer the phone! That is the most important thing for me as I am not good with technology and need to know I can phone and get help. I found it quite easy to set up and fund my account, which is not always the case.
Another reviewer says you cannot open an account on the phone app. If I had had to use an app I would not have opened an account as I have no idea how to use a smartphone except to get OTPs!!!
18. juni 2026
Very good service
Very good service. Only problem was connection was poor meaning I had to ask agent to repeat / clarify at times. 1st time I had dealt with STB as normally use app / online site. No long queues as with some other organisations
18. juni 2026
Good service
Good interest rate
Kept me informed all the way emailing when money and transfer went in
Would recommend
18. juni 2026
The friendly
The friendly, helpful young lady on the phone, and the fast time they answered the phone. I'm only leaving after 3 years of being with them because I can get better Internet elsewhere.
18. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Delay in internal transfer from one ISA…
Delay in internal transfer from one ISA to another, taking 7 days. Secure should be able to do it in a day, like other providers
18. juni 2026
Besvarelse fra Secure Trust Bank PLC
Hi,
We appreciate you sharing your experience regarding the ISA transfer timeline. We understand your frustration although we are within the time frames as ISA transfers can take up to 15 working days to be completed.
Kind regards,
Sophie
Safe, estsblished bank
My experience with this bank has been very positive to date. Recommended.
18. juni 2026
Good interest rates and very easy to…
Good interest rates and very easy to use banking via their app or online website.
18. juni 2026
Good interest rates
Good interest rates, had no problems with Secure Trust and been with them for years.
17. juni 2026
Good communication and very helpful…
Good communication and very helpful customer service.
17. juni 2026
Easy to setup account and transfer…
Easy to setup account and transfer money to. Good updates about projects and money paid in
15. juni 2026
So far I've received absolutely amazing…
So far I've received absolutely amazing customer service. The lady I spoke to was knowledgeable and was able to help me immediately regards moving an ISA over to their bank. I've been thoroughly impressed with all their communication so far in stark contrast to my current bank (Virgin-Nationwide) who I ma now considering leaving after 20 years with them
15. juni 2026
Clarity made it easy.
Good, clear communications. Straight forward process for completing the transaction. Clarity is the outstanding quality.
16. juni 2026
Helpful advice given
15. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.